4/10 Poor
Grace
Nov 6, 2024
Liked: Cleanliness
Disliked: Amenities
I had high expectations for this hotel. It was further from the airport than expected and there was a free shuttle advertised, but it wasn't specified that the shuttle was only during certain hours, so I had to pay for that unexpectedly. Since I wasn't prepared for paying, I had to overpay since I didn't have local currency (I was headed to the airport). My room's TV didn't work and had a loud beeping sound apparently from outside. They did switch rooms for me. I was also charged the local tax despite residing in the US and there was no convincing the front desk that this charge doesn't apply to people living outside of Colombia.
Grace
Stayed 1 night in Nov 2024