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Urban Inn & Suites

2.0 star property

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Photo gallery for Urban Inn & Suites

Pool
Basic Double Room, 2 Queen Beds, Non Smoking | Desk, free WiFi
Dining
Spa
Basic Double Room, 2 Queen Beds, Non Smoking | Desk, free WiFi

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
  • Parking available
  • Laundry

Explore the area

View in a map
2526 W Airport Way, Boise, ID, 83705
  • Place, National Interagency Fire Center and Wildland Firefighters Monument
    ‪6 min walk‬
  • Place, Boise State University
    ‪8 min drive‬
  • Place, Albertsons Stadium
    ‪12 min drive‬
  • Airport, Boise, ID (BOI)
    ‪8 min walk‬

Room options

View all photos for Basic Single Room, 1 King Bed, Non Smoking

Desk, free WiFi

Basic Single Room, 1 King Bed, Non Smoking

  • 200 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Basic Room, 1 King Bed, Mobility Accessible, Non Smoking

Desk, free WiFi

Basic Room, 1 King Bed, Mobility Accessible, Non Smoking

  • 250 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Basic Double Room, 2 Queen Beds, Non Smoking

Basic Double Room, 2 Queen Beds, Non Smoking | Desk, free WiFi

Basic Double Room, 2 Queen Beds, Non Smoking

  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Basic Single Room, 1 Queen Bed, Non Smoking

Basic Single Room, 1 Queen Bed, Non Smoking | Desk, free WiFi

Basic Single Room, 1 Queen Bed, Non Smoking

  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Basic Suite, Multiple Beds, Non Smoking

  • 600 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

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About this property

Urban Inn & Suites

Boise hotel with free breakfast
Laundry facilities, a 24-hour front desk, and free breakfast are available at this smoke-free hotel. An airport shuttle is free. Housekeeping is available on request.
Urban Inn & Suites offers 61 accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Rooms have partially open bathrooms. Bathrooms include bathtubs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available 24 hours).

Urban Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Extended parking on site (USD 6 per day)

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 6 per day
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 82-1555425

We should mention

This property does not have elevators

Urban Inn & Suites Reviews

Reviews

6.4
Rating 10 - Excellent. 31 out of 116 reviews
Rating 8 - Good. 19 out of 116 reviews
Rating 6 - Okay. 28 out of 116 reviews
Rating 4 - Poor. 12 out of 116 reviews
Rating 2 - Terrible. 26 out of 116 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Room was very clean and I didn’t notice any major problems with any of the furnishings. The was very kind, courteous and had excellent customer service skills. The only problem was the ice machine wasn’t working and I have to have ice where I go and I have scoliosis so I like the hot tubs when I get a hotel and they’re pulling hot tub was out of order. That was one of the reasons why I booked there was because they had an indoor pool and hot tub, other than that, it was wonderful and I look forward to staying there again.
Stayed 1 night in Feb 2026

2/10 Terrible

kirk

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn’t stay here I left. Why are there so many junkies sleeping in cars out side this place?
Stayed 1 night in Feb 2026

4/10 Poor

Stephen

Not able to get my room clean
Stayed 6 nights in Feb 2026

2/10 Terrible

Tiffeny

Liked: Staff & service
Disliked: Cleanliness, amenities
Building is rundown. Pool and jacuzzi were “leaking & not usable”. Room door looked like someone tried cutting in near handle. Screen on window was snapped apart on one side. And the window would not lock. The front office gentleman was kind and accommodating.
Stayed 2 nights in Feb 2026

6/10 Okay

Cheryl

Stayed 1 night in Feb 2026

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities
For some reason, the hotels.com reservation did not include a confirmation number - it only had an itinerary number. The hotel would not let us check in without an official confirmation number, even though we prepaid and had a receipt. We waited on hold with hotels.com - while sitting in the lobby at 10:00 pm after a long day of travel. After almost an hour of arguing with us (politely), he finally gave us a room even though we were still on hold with hotels.com. No good. The hotel is old but that is expected for the price. But it was not well cleaned (dirty carpets) or maintained (clogged sink) - and it was one of the loudest hotels I’ve ever stayed at (traffic noises and people who live there?). It was a bad omen to see an abandoned restaurant and boarded up building next door and someone doing mechanical repairs on a truck when we pulled up. This is fine as a pure desperation hotel. But know that is what you’re getting.
Stayed 1 night in Feb 2026

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, amenities
Mold, moist carpet, bedbugs. Refund or apology not offered.
Stayed 4 nights in Feb 2026

8/10 Good

George

Liked: Cleanliness, staff & service, amenities
Nice older room with everything higher priced hotels have including jacuzzi
Stayed 1 night in Feb 2026

10/10 Excellent

LaJuana

Liked: Cleanliness, property conditions & facilities
Room was great, the motel staff, they were very friendly and very helpful. I enjoyed my stay very much, thank you....
Stayed 2 nights in Feb 2026

10/10 Excellent

Janine

Stayed 3 nights in Feb 2026

8/10 Good

Elias

Stayed 2 nights in Feb 2026

4/10 Poor

Lynn

Disliked: Cleanliness, property conditions & facilities
The Original night staff didn't get my reservation and put.me in a room but didn't note the room number so at midnight the night clerk gave someone a card to my room thank god I had the flip latch on because I jumped up grabbed my weapon and gave a loud warning, also bath tub and bathroom. Sink had black pubic hairs and carpet.was severly stained as. Was the chair, staff was friendly
Stayed 1 night in Feb 2026

4/10 Poor

Veronica

Stayed 2 nights in Feb 2026

10/10 Excellent

Catarino

Stayed 1 night in Feb 2026

8/10 Good

SUNG JOON

Liked: Amenities
Comfortable for me
Stayed 2 nights in Feb 2026

10/10 Excellent

Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Muy bueno todo
Stayed 2 nights in Feb 2026