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Candlewood Suites Boise - Towne Square by IHG

2.5 star property

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Photo gallery for Candlewood Suites Boise - Towne Square by IHG

1 bedroom, in-room safe, individually furnished, desk
Property amenity
1 bedroom, in-room safe, individually furnished, desk
Exterior
1 bedroom, in-room safe, individually furnished, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
700 N Cole Rd, Boise, ID, 83704
  • Boise Towne Square Mall
    ‪3 min walk‬
  • Boise Spectrum
    ‪4 min drive‬
  • Boise State University
    ‪8 min drive‬
  • Boise, ID (BOI)
    ‪7 min drive‬

Room options

View all photos for Studio Suite, 2 Double Beds

1 bedroom, in-room safe, individually furnished, desk

Studio Suite, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

1 bedroom, in-room safe, individually furnished, desk

Studio Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, individually furnished, desk

Suite, 1 Bedroom

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Accessible Tub)

1 bedroom, in-room safe, individually furnished, desk

Suite, 1 Bedroom, Accessible (Accessible Tub)

  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, in-room safe, individually furnished, desk

Studio Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(18 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, individually furnished, desk

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 527 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Roll-In Shower)

1 bedroom, in-room safe, individually furnished, desk

Studio Suite, 1 Queen Bed, Accessible (Roll-In Shower)

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Accessible Tub)

1 bedroom, in-room safe, individually furnished, desk

Studio Suite, 1 Queen Bed, Accessible (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible (Communications Accessible)

1 bedroom, in-room safe, individually furnished, desk

Studio Suite, 2 Double Beds, Accessible (Communications Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed

1 bedroom, in-room safe, individually furnished, desk

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Candlewood Suites Boise - Towne Square by IHG

Hotel in West Boise
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Candlewood Suites Boise - Towne Square by IHG offers 84 air-conditioned accommodations with DVD players and safes. Each accommodation is individually furnished. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

This Boise hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Event facilities measuring 640 square feet (58 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and multilingual staff. Complimentary self parking is available on site.

Candlewood Suites Boise - Towne Square by IHG is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 640 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (40 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with premium channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Boise Towne Square
Candlewood Suites Towne
Candlewood Suites Towne Hotel
Candlewood Suites Towne Hotel Boise Square
Candlewood Suites Boise Towne Square Hotel
Candlewood Suites Towne Square Hotel
Candlewood Suites Towne Square
Candlewood Suites Towne Squar

Candlewood Suites Boise - Towne Square by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 453 out of 808 reviews
Rating 8 - Good. 215 out of 808 reviews
Rating 6 - Okay. 81 out of 808 reviews
Rating 4 - Poor. 38 out of 808 reviews
Rating 2 - Terrible. 21 out of 808 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Rachel

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
When I arrived the fridge in my room didn’t work- it was fully warm, and the tv wouldn’t turn on. I was willing to overlook that because I was in town for a festival and I was out most of the time- however BOTH nights I paid for, when I came back to my room my key wouldn’t work. I had to go back down both nights to get a new key. When I asked if I was entitled to any sort of refund for the amount of inconveniences, on my birthday might I add, I was told because I booked through Expedia they couldn’t help me.
Stayed 2 nights in Mar 2025

10/10 Excellent

scott

Stayed 1 night in Mar 2025

10/10 Excellent

Cary

Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yasufumi

Stayed 2 nights in Mar 2025

6/10 Okay

Rebecca

Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Near shopping and restaurants. Newly remodeled.
Stayed 1 night in Mar 2025

4/10 Poor

Bethany

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Remodeling was going on, bust still place was a disaster. Staff next morning was very loud in the hallways.
Stayed 1 night in Mar 2025

8/10 Good

jill, Idaho Falls

Stayed 1 night in Feb 2025

8/10 Good

Nicole

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kevin

Stayed 4 nights in Nov 2024

8/10 Good

Sarah

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Nora

Stayed 1 night in Feb 2025

10/10 Excellent

Zane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very close to St. Alphonsus Hospital, and is equipped with everything needed for an extended stay. Also walking distance from the mall and restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

Janice

Stayed 1 night in Feb 2025

10/10 Excellent

Aiden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was under renovation but I completely understand. Nice and clean hotel and I love the magnets to put on the door for “Do not disturb”
Stayed 2 nights in Feb 2025

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well, kept great place amazing service

excellent service the lady at the front desk did a wonderful job. This is the place. I will be calling my home when I am visiting Boise, Idaho for my business. Very excited to see the renovation work that they are working on finished. I’m sure it’s going to look amazing. Highly recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

doug

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty

Bathroom floor was dirty. Unfinished painting everywhere outside the room.
Stayed 1 night in Feb 2025

4/10 Poor

Gregory

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Yuk

The place is being renovated and I did not know this before booking the room - place is a mess and noisy
Stayed 1 night in Feb 2025

10/10 Excellent

Joel, Pocatello

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were newly remodeled and very nice. Lobby was a bit messy because it was in the process of being remodeled but that's to be expected.
Stayed 1 night in Feb 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remodeling lobby common areas but you don't hear the noise on the other floors. Staff keeps dust confirmed to construction area. Guy at the front desk was very helpful even with my funky reservation. Loved the larger shower and the mirror that doesn't fog. Close to the mall and restaurants. St Als is close by and easy to get to.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to mall and other good shopping and dining.
Stayed 1 night in Jan 2025