Cottonwood Suites Boise Riverside Downtown

2.0 star property

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January 2025

Photo gallery for Cottonwood Suites Boise Riverside Downtown

Property grounds
Desk, blackout drapes, iron/ironing board, free WiFi
Business center
Indoor pool, outdoor pool
Lobby sitting area

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
  • Pool
  • Hot Tub
  • Free airport shuttle
  • Gym
  • Laundry

Explore the area

Map
3031 Main St, Boise, ID, 83702
  • Boise Centre
    3 min drive
  • Tepanyaki Japanese Steak House
    4 min walk
  • Boise Bus Station
    3 min drive
  • Boise, ID (BOI)
    10 min drive

Room options

Room, 1 King Bed

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Riverside)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Queen Beds (Double Queen Room)

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Double Room, 2 Queen Beds (Riverside)

  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Cottonwood Suites Boise Riverside Downtown

Hotel in West End
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a fitness center, a sauna, and a 24-hour business center are onsite. Housekeeping is available once per stay.
Cottonwood Suites Boise Riverside Downtown offers 111 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Boise hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool and an outdoor pool, Cottonwood Suites Boise Riverside Downtown provides a spa tub and a sauna. The hotel offers a restaurant. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking is available on site.

Cottonwood Suites Boise Riverside Downtown is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.
Cottonwood Suites Boise Riverside Downtown has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • In a regional park
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Unlimited free smartphone calls

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay, plus a deposit of USD 25 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Boise Riverside
Cottonwood Suites Boise Riverside Downtown Hotel
Riverside Boise
Shilo Inn Boise
Shilo Inn Boise Riverside
Shilo Inn Riverside
Shilo Inn Riverside Boise
Shilo Inn Riverside Hotel
Shilo Inn Riverside Hotel Boise
Cottonwood Suites Boise Riverside Downtown Hotel
Cottonwood Suites Riverside Downtown Hotel
Cottonwood Suites Boise Riverside Downtown
Cottonwood Suites Riverside Downtown
Shilo Inn Boise Riverside Hotel Boise
Cottonwood Suites Boise Riverside Downtown Boise
Cottonwood Suites Boise Riverside Downtown Hotel Boise

Cottonwood Suites Boise Riverside Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 270 out of 1000 reviews" "
Rating 8 - Good. 378 out of 1000 reviews" "
Rating 6 - Okay. 190 out of 1000 reviews" "
Rating 4 - Poor. 105 out of 1000 reviews" "
Rating 2 - Terrible. 57 out of 1000 reviews" "

7.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Stayed 1 night in Nov 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities
during my stay the hotel burnt down. was still charged the ENTIRE RATE after I was told I would be refunded it, minus the first night. Literally something out of a movie.
Stayed 3 nights in Nov 2020

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The place get on fire 🔥 my family had to wait outside the whole night
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2020

2/10 Terrible

ryan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel on fire
The hotel had a fire at 4 am and everyone had to evacuate. The hotel was dirty and not up to date. .do not stay here
Stayed 3 nights in Nov 2020

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a dump
What a dump. I paid way too much for way too little.
Stayed 2 nights in Nov 2020

10/10 Excellent

Raymond

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Shaunna

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2020

4/10 Poor

Kelly

Disliked: Property conditions & facilities
Uninspiring
Kind of gross. It was quiet though.
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveler

Stayed 4 nights in Nov 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2020

10/10 Excellent

William

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2020

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful with nice. Great location. Highly recommend.
Stayed 1 night in Oct 2020

6/10 Okay

christine

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Good location, good coffee bar, decent beds and towels but the place is just really run down
Stayed 1 night in Oct 2020

8/10 Good

JESSICA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfortable bed and bedding, great customer service.
Stayed 1 night in Oct 2020

8/10 Good

Caroline, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it works. Just stayed there to sleep so it worked out.
Stayed 1 night in Oct 2020

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll Be Back!
The room was on the 3rd floor and had a lovely view of the Boise River in all of it's Fall Splendor! The paved walkway (The Green Belt) was a great place to exercise and watch the sun rise! The indoor pool was open for use to 10 people and the hot tub jets were not working, but the water was hot! The folks at the front desk were super nice and helpful!
Stayed 2 nights in Oct 2020

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Comfy but dated
Staff was very friendly, rooms were dated but comfortable. View of the river was beautiful!
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

2/10 Terrible

Annoyed

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never stay there again! I the room next to us bunch of girls laughing and being loud up until 2:00 am! The room above us a couple was arguing, both but swearing up until about 4:00 am. The worse part I called the lobby about 5 times to tell them to take care of the issue, and NEVER did they answer the phone!
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Very run down but should have know with the price.
Stayed 3 nights in Oct 2020