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Hyatt Place Boise/Towne Square

3.0 star property

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Photo gallery for Hyatt Place Boise/Towne Square

Free daily on-the-go breakfast
Property amenity
Premium bedding, in-room safe, desk, blackout drapes
Exterior
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
$102
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
925 N Milwaukee St, Boise, ID, 83704
  • Place, Boise Towne Square Mall
    ‪8 min walk‬
  • Place, St. Alphonsus Family center
    ‪3 min drive‬
  • Place, Boise Mormon Temple
    ‪4 min drive‬
  • Airport, Boise, ID (BOI)
    ‪8 min drive‬

Room options

View all photos for Double Room

Premium bedding, in-room safe, desk, blackout drapes

Double Room

9.0 out of 10
Wonderful
(47 reviews)
  • 350 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(109 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Specialty)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Specialty)

8.6 out of 10
Excellent
(17 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Specialty)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds (Specialty)

9.2 out of 10
Wonderful
(21 reviews)
  • 350 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(12 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

King Room

  • Sleeps 4

ADA King Room With Tub

  • Sleeps 4

Specialty Guest Room With 1 King Bed

  • Sleeps 4

Specialty Guest Room With 2 Double Beds

  • Sleeps 6

2 Double Beds

  • Sleeps 6

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About this property

Hyatt Place Boise/Towne Square

3-star hotel in West Boise
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
Hyatt Place Boise/Towne Square offers 127 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Boise hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt Place Boise/Towne Square features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 938 square feet (87 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and express check-out. Complimentary uncovered self parking is available on site.

Hyatt Place Boise/Towne Square is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Placery - Onsite bistro. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Placery

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 938 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (34 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Boise/Towne Square
Hyatt Place Boise/Towne Square Boise
Hyatt Place Boise/Towne Square Hotel
Hyatt Place Boise/Towne Square Hotel Boise
Boise Hyatt
Hyatt Boise Towne Square
Hyatt Boise Towne Square Boise
Hyatt Place Boise/Towne Square Hotel
Hyatt Place Boise/Towne Square Boise
Hyatt Place Boise/Towne Square Hotel Boise

Hyatt Place Boise/Towne Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 634 out of 1111 reviews
Rating 8 - Good. 265 out of 1111 reviews
Rating 6 - Okay. 123 out of 1111 reviews
Rating 4 - Poor. 50 out of 1111 reviews
Rating 2 - Terrible. 39 out of 1111 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Brenda

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
I didn’t notice until my last night that my comforter was dirty, it had makeup on it, which I don’t wear, also some blood spots. Both my coffee cups were dirty. Your staff was all super helpful and friendly.
Stayed 3 nights in Sep 2025

8/10 Good

Gregory

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Good overall

Overall stay was great and the breakfast was good each morning. The room was nice and the hotel was quiet. Checking in was great however the check out process was not so great. I dropped my room keys to the girl at the front desk and never received a final bill even after calling 10 hours later to get it. Final bills should be sent immediately upon checkout to the customer.
Stayed 4 nights in Sep 2025

10/10 Excellent

Pa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but well maintained. Very helpful staff and wonderful breakfast.
Stayed 2 nights in Sep 2025

6/10 Okay

Jennifer

Disliked: Cleanliness, property conditions & facilities, room comfort

Old outdated building

The hotel was very old. The towel rack was inside the shower stall, which is weird. There was a moldy spot on the ceiling in the bedroom, sharing wall with bathroom. The fan in the bathroom didn’t work. The shower grout and edges if shower door were dirty and pink ring around the sink drain. You could hear all the noise from the road outside, even in the 3rd floor. The mattress was very firm, hard to sleep on. There was a pool but no jacuzzi. That seems odd. I didn’t use the pool. The front staff was kind. I didn’t have interaction with room staff because they do not service rooms but every 2 days and only change linen every 4 days. I only stayed 2 days, so I don’t get room service. I think Hyatt Place does a disservice to the Hyatt name. I wished I would have spent more to stay at Hilton or Marriott.
Stayed 2 nights in Sep 2025

8/10 Good

Richard

Traveled with group
Stayed 1 night in Sep 2025

10/10 Excellent

LUNGALA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

4/10 Poor

Geronimo

Stayed 2 nights in Sep 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Needs updated

The room was clean however for the price, it was in need of some up keep. The air conditioner in my room always so loud and clanking that I had to turn it off so that I could sleep, but then the room was so hot and stuffy. Paint was peeling and the property is in need of renovations or you need to reduce the price.
Stayed 1 night in Sep 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Vacuuming got missed and continental breakfast ran out due to a big group of kids. Staff wasn't prepared. Over all hotel was a nice hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property very helpful
Stayed 1 night in Sep 2025

2/10 Terrible

rees

Traveled with family
Liked: Staff & service
Disliked: Room comfort

Fix the air-conditioning

The air-conditioning in our room was horrifying the thermostat didn't work and when the air-conditioning turned on it banged and woke us up.
Stayed 1 night in Sep 2025

10/10 Excellent

oksana

Stayed 2 nights in Sep 2025

10/10 Excellent

REBECCA

Stayed 1 night in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jill, Boulder

Stayed 1 night in Sep 2025

10/10 Excellent

Jackie

Stayed 1 night in Aug 2025

8/10 Good

Andy

Stayed 1 night in Sep 2025

10/10 Excellent

SANDRA

Stayed 3 nights in Aug 2025

10/10 Excellent

Connie

Traveled with family
Stayed 2 nights in Aug 2025

10/10 Excellent

Peni

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Derek

Stayed 1 night in Sep 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, very comfortable beds.
Stayed 1 night in Aug 2025

8/10 Good

Leon

Traveled with family
Liked: Cleanliness
Breakfast made my stomach upset
Stayed 3 nights in Aug 2025