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Starhotels Excelsior

4.0 star property

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Lobby sitting area
Meeting facility
Reception
Junior Suite | Minibar, in-room safe, individually furnished, desk
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet friendly

Explore the area

Map
Viale Pietro Pietramellara 51, Bologna, BO, 40121
  • PalaDozza
    ‪14 min walk‬
  • Piazza Maggiore
    ‪17 min walk‬
  • BolognaFiere
    ‪4 min drive‬
  • Bologna (BLQ-Guglielmo Marconi)
    ‪10 min drive‬

Room options

Family Room (Connecting)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Family Room (2 adulti + 2 bambini)

9.6 out of 10
Exceptional
(7 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Junior Suite

8.4 out of 10
Very good
(5 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed

Triple Room

9.0 out of 10
Wonderful
(10 reviews)
  • 355 sq ft
  • Sleeps 3
  • 3 Twin Beds

Deluxe Double Room

9.0 out of 10
Wonderful
(20 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Double or Twin Room

9.0 out of 10
Wonderful
(74 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About this property

Starhotels Excelsior

4-star hotel in Historic Center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Starhotels Excelsior offers 193 air-conditioned accommodations with minibars and safes. These individually furnished accommodations include desks. A pillow menu is available. Premium satellite television is provided.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Bologna hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This family-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Starhotels Excelsior is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Avorio - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 35 per day)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Avorio

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Baby bath
  • In-room babysitting (surcharge)
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (30 inch wide door)
  • Grab bar near toilet (31 inches high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Raised toilet seat (20 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
A tax is imposed by the city and will be collected at the property. The tax ranges from EUR 1.5 to EUR 5 per person, per night. The amount has been determined by the local administration and depends on the length of stay, property classification, and room price. This tax does not apply from the 6th consecutive night of stay. Guests exempted from this tax include residents of Bologna and children under 14 years of age. Please note that further exemptions may apply.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per stay (maximum EUR 35 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 35 per pet, per stay (maximum EUR 35 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires identification for all guests at check-in, regardless of age.
Property Registration Number IT037006A19MMQQLIO

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Starhotels Excelsior
Starhotels Excelsior Bologna
Starhotels Excelsior Hotel
Starhotels Excelsior Hotel Bologna
Starhotels Hotel Bologna
Starhotels Excelsior Hotel
Starhotels Excelsior Bologna
Starhotels Excelsior Hotel Bologna

Starhotels Excelsior Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 654 out of 1007 reviews
Rating 8 - Good. 262 out of 1007 reviews
Rating 6 - Okay. 55 out of 1007 reviews
Rating 4 - Poor. 22 out of 1007 reviews
Rating 2 - Terrible. 14 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Edwin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is close to thevtrain station and the room is a good size.
Stayed 5 nights in Apr 2025

8/10 Good

Allister

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Gert

Business traveler
Liked: Staff & service, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

William

Stayed 1 night in Apr 2025

10/10 Excellent

Veronika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, kind stuff
Stayed 1 night in Mar 2025

10/10 Excellent

Regina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Breakfast was quite expensive at Eur50. Freindly cleaning staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Eric

Stayed 1 night in Mar 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, room comfort

Very nice rooms & staff.

Everything about the hotel and staff was wonderful except we had no hot water for about 15 hours of our 2 day stay. Location was ideal for us. Near train station, restaurants and our tour meeting point.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

SIMON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent. Rooms comfortable and clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Howard

Stayed 1 night in Mar 2025

2/10 Terrible

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
While the property is beautiful and located near the train station , making it convenient, they had no AC functioning as it was extremely hot and uncomfortable. When I called the front desk to ask if the heat could be lowered or the AC turned on I got attitude from the staff. They said they would shut down the heat but they did not. They said to open the windows and we did however the amount of noise from outside was unbearable. There was construction all throughout the night and the parking roof top had a lot of noise as well. We then went to ask if we could have some eat plugs and got more attitude and were told they had none. We realize they may call it winter in their area but to have temps around 25-30 in rooms for traveller when they advertise AC available is not adequate. Of their solution is to open windows then they should at least have ear plugs.
Stayed 1 night in Mar 2025

10/10 Excellent

Abbas

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable rooms, service was also good. Location is quite central to move around in Bologna
Stayed 2 nights in Mar 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely close to the train station. You can just walk across the street and the hotel is in front. Breakfast is a bit hard to get food. Not replaced as it is emptied. Sausages especially. Too many tour groups use this hotel and is used by tourists. Reception is not able to give advice on how to get to things like pharmacy or banks. Their solution was “take a taxi” Bologna is undergoing a great deal of street construction so a taxi is a waste of money and time in blocked traffic.
Stayed 6 nights in Feb 2025

10/10 Excellent

Diana

Stayed 2 nights in Feb 2025

8/10 Good

Jose M.

Stayed 1 night in Feb 2025

10/10 Excellent

Maryam

Stayed 1 night in Feb 2025

6/10 Okay

Thomas

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

Fine

The service was excellent from everyone I encountered. The breakfast was good. However, I found the stay quite uncomfortable. Bed and pillows terrible. Chair to work at desk in room was awful. Heating/aircon didn't work, so hot at night but very cold for early morning get-ups. Also, when I first arrived, I was put into a room literally next to building work happening. It was deafening. They QUICKLY changed me to a different room. Which I appreciate. But a 4 star hotel should be avoiding putting guests in these rooms anyway, it seems pretty obvious to me.
Stayed 2 nights in Feb 2025

8/10 Good

Sarrah

Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities, room comfort

Yes

Clean, spacious, excellent breakfast, great location for grin travel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Comfortable and clean hotel. Great location! Great option if you want to be close to the station and the center of the city.
Stayed 1 night in Jan 2025

10/10 Excellent

Sang-Min

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome breakfast. I have never seen a complimentary breakfast of that quality (though in American standard). The staffs were exceptionally kind.
Stayed 1 night in Dec 2024

10/10 Excellent

Francois

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Stephanie

Disliked: Cleanliness

Stay somewhere else

Stayed in a room with handicapped shower… the curtain was full of mold and stains. Ate at the restaurant but there was an event so waiters were focused on them and not us. We dropped a couple hundred for dinner and felt like we were a nuance. Not ok
Stayed 1 night in Oct 2024