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Starhotels Excelsior

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Starhotels Excelsior

Lobby sitting area
Bar (on property)
Lobby lounge
Junior Suite | Minibar, in-room safe, individually furnished, desk
Lobby lounge

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
Viale Pietro Pietramellara 51, Bologna, BO, 40121
  • Via Indipendenza
    4 min walk
  • Land Rover Arena
    15 min walk
  • Piazza Maggiore
    18 min walk
  • Bologna (BLQ-Guglielmo Marconi)
    21 min drive

Room options

View all photos for Family Room (Connecting)

Minibar, in-room safe, individually furnished, desk

Family Room (Connecting)

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room (2 adulti + 2 bambini)

Family Room (2 adulti + 2 bambini) | Minibar, in-room safe, individually furnished, desk

Family Room (2 adulti + 2 bambini)

  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, individually furnished, desk

Junior Suite

  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Minibar, in-room safe, individually furnished, desk

Triple Room

  • 355 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, individually furnished, desk

Deluxe Double Room

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, individually furnished, desk

Superior Double or Twin Room

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Room

UNAHOTELS Bologna Centro

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1000)
The price is $120
per night
$143 total
includes taxes & fees
Jan 6 - Jan 7
UNAHOTELS Bologna Centro

About this property

Starhotels Excelsior

4-star hotel in Historic Center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Starhotels Excelsior offers 193 air-conditioned accommodations with minibars and safes. These individually furnished accommodations include desks. A pillow menu is available. Premium satellite television is provided.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Bologna hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This family-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Starhotels Excelsior is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Avorio - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 35 per day)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Avorio

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Baby bath
  • In-room babysitting (surcharge)
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (30 inch wide door)
  • Grab bar near toilet (31 inches high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Raised toilet seat (20 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A tax is imposed by the city and will be collected at the property. The tax ranges from EUR 1.5 to EUR 5 per person, per night. The amount has been determined by the local administration and depends on the length of stay, property classification, and room price. This tax does not apply from the 6th consecutive night of stay. Guests exempted from this tax include residents of Bologna and children under 14 years of age. Please note that further exemptions may apply.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per stay (maximum EUR 35 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 35 per pet, per stay (maximum EUR 35 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires identification for all guests at check-in, regardless of age.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Starhotels Excelsior
Starhotels Excelsior Bologna
Starhotels Excelsior Hotel
Starhotels Excelsior Hotel Bologna
Starhotels Hotel Bologna
Starhotels Excelsior Hotel
Starhotels Excelsior Bologna
Starhotels Excelsior Hotel Bologna

Starhotels Excelsior Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 649 out of 1009 reviews" "
Rating 8 - Good. 268 out of 1009 reviews" "
Rating 6 - Okay. 58 out of 1009 reviews" "
Rating 4 - Poor. 23 out of 1009 reviews" "
Rating 2 - Terrible. 11 out of 1009 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elham

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was right by the train station, walkable to many areas in the city, and near many places to eat and shop. It was convenient, clean, and the staff was so kind. The rooms were also a great size, and clean. It was a great place, and I would definitely stay here again, as well as any of their other locations around the world.
Stayed 1 night in Sep 2024

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right across train station. Area is not the prettiest but location is great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alex

Stayed 2 nights in Aug 2024

4/10 Poor

Carol

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was conveniently located across the street from the train station. This was probably the best part of the hotel. When we checked in there was plenty of staff, but half of them were doing nothing (maybe managers). We left our bags and came back as our room wasn't ready. I came back after the normal check in time and we were told the room was ready and someone would bring out bags up. We waited 10-15 minutes and no one came with our bags so we went back down to the lobby to get them ourselves. We were told our room was ready, but when we got to it, there were no towels and I had doubts housecleaning even did anything. The second day we never got any new towels or a new bathmat so we had to use a hand towel for that. Additionally someone took out the trash but didn't replace the trash bag. There were no signs on the nuts and cookies and I assumed they were free, but they were not and I was charged like 15 euro for them! The communication between the front desk staff and the baggage staff was bad. We waited 10 minutes to retrieve our bag upon checking out. I'm not sure why the front desk people can't retrieve bags instead of calling and waiting for 1 person. The security person near the elevator seemed to be the most helpful at times, which seems ridiculous to me. There were a bunch of times I needed help and didn't even bother going to the front desk. I would probably not stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness
First class
Stayed 1 night in Sep 2024

8/10 Good

Jenny

Traveled with partner
Liked: Staff & service, property conditions & facilities
Conviently located for the station but about 20 minute walk into the historic centre. Hotel was good and clean. Bedroom was average size with a good bathroom with bath. Rooms did however feel quite dated. Breakfast was very average.
Stayed 3 nights in Sep 2024

8/10 Good

Patrizio, Ostuni

Liked: Cleanliness, staff & service, property conditions & facilities
Keep up the good work
Stayed 1 night in Sep 2024

10/10 Excellent

melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was absolutely superb. Staff was accommodating. Highly recommend calling the morning you check in to secure parking spot.
Stayed 1 night in Sep 2024

10/10 Excellent

Ruka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I have negative review, only TV because I don’t know how to use it clearly. Maybe I just asked to front staff but I didn’t it, therefore maybe this is my fault. Other things are very excellent for me. Almost (All?) staffs can speak English well, therefore, I can talk with staff easily, especially check in.
Stayed 1 night in Sep 2024

10/10 Excellent

Gerald, Campbellville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Elliot, Philadelphia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We generally enjoyed our stay this year (as we did last year), but the joints of a chair failed as I was sitting down. The staff response was slow.
Stayed 4 nights in Sep 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Arrived later than we’d indicated on online checkin but everything was fine - including a free upgrade to a suite. Everything was easy and painless.
Stayed 1 night in Sep 2024

8/10 Good

Vince

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Direk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for three nights and had been given a very generous-sized room which was very useful. Very good cleanliness and the breakfast service was good too. Around 25minute walk to Piazza Maggiore which to me is good enough.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and spacious rooms.
The hotel was great! Spacious, clean, and comfortable room. The location is very central and convenient, right across from the train station--but the room was totally quiet. I also used their small gym, which is basic but fine. I highly recommend. I would stay here again.
Stayed 1 night in Sep 2024

2/10 Terrible

Carla

Stayed 1 night in Aug 2024

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is directly opposite the main train station. You can walk into the town, which is convenient. There is also a wide connection of transport links.
Stayed 1 night in Aug 2024

10/10 Excellent

Justin, Bellevue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff all around. They were able to accommodate an early checkin, which was very helpful. Large, beautiful and clean family room with nice extras (such as great coffee and complimentary water). One of the best hotel breakfasts I’ve experienced as well with high quality and well prepared food. Very convenient location to the train station (just across the street). I’d certainly stay here again on a future visit.
Stayed 1 night in Aug 2024

10/10 Excellent

Lita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful with charging my battery on my iphone. Many thanks for a great staff!
Stayed 2 nights in Aug 2024

10/10 Excellent

Becky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel just outside the train station. Lots of great places to see within walking distance. Rooms were spacious, clean and comfortable. Breakfast was outstanding.
Stayed 1 night in Aug 2024

10/10 Excellent

Roberto

Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent only issue was the shower wasn’t great at draining
Stayed 10 nights in Aug 2024

8/10 Good

Maryam

Liked: Property conditions & facilities
It’s was ok! Very convenient. The room were big.
Stayed 2 nights in Aug 2024