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Castel Hörtenberg

5.0 star property

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Photo gallery for Castel Hörtenberg

Front of property - evening/night
Deluxe Suite | Egyptian cotton sheets, premium bedding, down comforters
Staircase
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Egyptian cotton sheets, premium bedding, down comforters

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking available
  • Pet friendly
$358
includes taxes & fees
Oct 30 - Oct 31

Explore the area

View in a map
Via Monte Tondo 4, Bolzano, BZ, 39100
  • Place, Renon Cable Car
    ‪6 min walk‬
  • Place, Bolzano Christmas Market
    ‪10 min walk‬
  • Place, Piazza Walther
    ‪10 min walk‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | Egyptian cotton sheets, premium bedding, down comforters

Comfort Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, down comforters

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room

10.0 out of 10
Exceptional
(4 reviews)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, down comforters

Junior Suite

10.0 out of 10
Exceptional
(6 reviews)
  • 463 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite | Egyptian cotton sheets, premium bedding, down comforters

Panoramic Suite

10.0 out of 10
Exceptional
(1 review)
  • 721 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Comfort Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Loft Suite

  • Sleeps 4

Junior Suite

  • Sleeps 2

View all photos for Luxury Triple Room

Luxury Triple Room | Egyptian cotton sheets, premium bedding, down comforters

Luxury Triple Room

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Triple Deluxe Premium

  • Sleeps 3

Prestige Suite

  • Sleeps 3

View all photos for Superior Room

Egyptian cotton sheets, premium bedding, down comforters

Superior Room

  • Sleeps 2

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About this property

Castel Hörtenberg

5-star hotel in Old Town Bolzano
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Castel Hörtenberg offers 24 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

This Bolzano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Castel Hörtenberg features an outdoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This luxury hotel also offers a 24-hour fitness center, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Castel Hörtenberg is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 10:30 AM.
Castel Hörtenberg has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (EUR 20 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Roll-in shower (39 inches wide)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (27 inches high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable/satellite channels
  • Netflix

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 45.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 03021560218
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number IT021008A1SNTAPB24

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 7:30 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the health club, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Castel Hörtenberg Hotel
Castel Hörtenberg Bolzano
Castel Hörtenberg Hotel Bolzano

Castel Hörtenberg Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 94 out of 109 reviews
Rating 8 - Good. 6 out of 109 reviews
Rating 6 - Okay. 4 out of 109 reviews
Rating 4 - Poor. 3 out of 109 reviews
Rating 2 - Terrible. 2 out of 109 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Abbi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!! Staff is kind, professional and accommodating! The property itself is stunning and very clean. Will only ever stay here when back in Bolzano!
Stayed 2 nights in Jul 2025

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s beautiful, hospitality is excellent.
Stayed 2 nights in Jul 2025

10/10 Excellent

Thorsten

Stayed 2 nights in Jul 2025

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
The property
Stayed 4 nights in Jun 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

4/10 Poor

Yi

Liked: Property conditions & facilities
This property is unique, but they don’t provide laundry service very well ….. I have Jacket sent for dry clean and they total destroyed the jacket…and the staff
Stayed 5 nights in May 2025

10/10 Excellent

Brian

Stayed 2 nights in Jun 2025

10/10 Excellent

Bashar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Afshin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

pam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful spot. We wished we had longer time to enjoy everything the hotel Has to offer. Highly recommend this property to relax and chill.
Stayed 1 night in Feb 2025

10/10 Excellent

David Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Amazing room as we reserved the suite .. more than what we would of expected
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect escape

Event about this place oozes with perfection - the service, spa, rooms, location. I cannot wait to come back !
Stayed 1 night in Dec 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was an amazing stay, highly recommend this hotel. Service was top notch.
Stayed 1 night in Nov 2024

10/10 Excellent

Clinton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property run by excellent staff who are very friendly. The restaurant for dinner provides amazing food at very reasonable prices with terrific ambiance. It is also very close (walkable) to where the gondola goes up into the Dolomites. We would highly recommend staying at this location
Stayed 3 nights in Oct 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous hotel, wonderful staff, great restaurant

Absolutely gorgeous hotel with wonderful, friendly staff. Dinner in the restaurant was delicious - an innovative update of local cuisine. Hope to return soon!
Stayed 1 night in Oct 2024

10/10 Excellent

Joy

Stayed 1 night in Sep 2024

8/10 Good

henry

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Fantastic hotel. Our room was spacious and comfortable. Beautiful grounds, excellent breakfast and dinner.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and informative during the check in process. The history of the property is fun to learn about and the amenities are nice. I liked the breakfast. I swam in the pool while the wife enjoyed the spa.
Stayed 1 night in Aug 2024

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a an exceptional property with high end service. Beautifully appointed and wonderful service-focused team.
Stayed 1 night in Jul 2024

10/10 Excellent

Joanna

Beautiful, clean, great value for money!
Stayed 1 night in Jun 2024

10/10 Excellent

ANNA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I chose Castel Hortenberg for our stay in Bolzano, and we were blown away from the moment we arrived through our departure. Secure parking with private gates. Upon arrival we were greeted with Prosecco, and this type of care and attention was given to us the entire time by Tommaso and the other staff. The room was mindblowing, facing the mountains and pool, everything felt like luxury including the Acqua Di Parma bath supplies. Incredible heated pool and wellness center that included 2 saunas, hamman, jacuzzi, aromatherapy showers and salt room (we went every single night!). Dinner down in the castle was fantastic both times we went, and we were even able to taste their own 100 year old olive oil. Bolzano was a fantastic location in between all destinations we wanted to drive to like Cortina D'ampezza, Seceda peak and other Dolomiti locations. It was truly incredible to come home each night after exhausting days to Castel Hortenberg. I already cant wait to come back in the Summertime for hiking! Be sure to book with them directly so your parking is included otherwise via Expedia we were charged extra. I don't have a single critical thing to say, my wife and I loved this place and we felt it was LGBTQ friendly.
Stayed 4 nights in Mar 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just when you least expect it! After a crash on the A22, we had an unanticipated stay in Bozen/ Bolzano. This Hotel is incredible - the attention to detail is exceptional, but also the team is excellent. This whole hotel is a hidden gem. Pool was piping hot in February. Amazing!
Stayed 1 night in Feb 2024