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Exclusive Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Elite Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premium Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Elite Loft

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Amenities

Property Features

Palais Hörtenberg features a full-service spa. Public areas are equipped with complimentary wireless Internet access. This Bolzano aparthotel also offers spa services, a vending machine, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Palais Hörtenberg has designated areas for smoking.

  • Spa services on site
  • Designated smoking areas (fines apply)
  • Elevator
  • Full-service spa
  • Designated smoking areas
  • Front desk (limited hours)
  • Covered parking
  • Laundry facilities
  • Parking (limited spaces)
  • Vending machine
  • Total number of rooms - 34
  • Television in common areas
  • Carport
  • No accessible shuttle
  • Free WiFi
  • Self parking (surcharge)
  • Food and water bowls
  • Off-street parking

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Room Amenities

Palais Hörtenberg offers 34 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Bolzano aparthotel provides complimentary wireless Internet access. 55-inch plasma televisions come with cable channels. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Air conditioning
  • Hypo-allergenic bedding available
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Premium bedding
  • Soundproofed rooms
  • Microwave
  • Cookware, dishware, and utensils
  • Wireless internet access
  • Blackout drapes/curtains
  • Shower only
  • Full-sized refrigerator/freezer
  • Cable TV service
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • Plasma TV
  • TV size: 55
  • TV size measurement: inch
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Housekeeping (surcharge)
  • Heating
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2
  • Housekeeping on request
  • Coffee grinder
  • Cleaning supplies
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Freezer
  • Wheelchair-accessible bathroom vanity
  • Portable shower seat
  • Grab bar - near toilet
  • Grab bar - in shower
  • Bathroom emergency pull cord
  • Roll-in shower
  • Visual fire alarm
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Mobile key entry
  • Dining table
  • Smooth flooring in room
  • Toilet grab bar height (inches) - 24
  • Toilet grab bar height (centimeters) - 60
  • Shower grab bar height (inches) - 22
  • Shower grab bar height (centimeters) - 55
  • Accessible vanity height (inches) - 28
  • Accessible vanity height (centimeters) - 70
  • Roll-in shower width (inches) - 39
  • Roll-in shower width (centimeters) - 100

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Spa Services

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Private Spa. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 24 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping fee: EUR 25 per day
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 60.0 per day
  • Spa fee: EUR 55
  • Towels fee: EUR 6 per person, per night (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Host has indicated there is a carbon monoxide detector on the property

Host has indicated there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Restricted number of spaces per unit

Number of spaces per unit - 10

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Front desk opens daily at 9:00 AM

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Front desk closes daily at 5:30 PM

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Security system

Debit cards not accepted

Guests must register online prior to arrival

Staffed front desk

Guest will receive an email before arrival 24 hours

Contactless check-in is available

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

Guests will receive an email with special check-in instructions

Carbon monoxide detector

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Parking height restrictions apply

Online penalty collection

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per day.
  • Cribs (infant beds) are available for EUR 20.0 per day.

Pet Policy

  • Pets allowed for an extra charge of EUR 24 per pet (varies based on length of stay)
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Hörtenberg Homes
  • Palais Hörtenberg Bolzano
  • Palais Hörtenberg Aparthotel
  • Palais Hörtenberg Aparthotel Bolzano

Hotel Reviews

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