Palais Hörtenberg features a full-service spa. Public areas are equipped with complimentary wireless Internet access. This Bolzano aparthotel also offers spa services, a vending machine, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Palais Hörtenberg has designated areas for smoking.
Palais Hörtenberg offers 34 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Bolzano aparthotel provides complimentary wireless Internet access. 55-inch plasma televisions come with cable channels. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Private Spa. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out time is 10:00 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.
Service animals are allowed
Service animals are exempt from fees/restrictions
Restricted number of spaces per unit
Number of spaces per unit - 10
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Front desk opens daily at 9:00 AM
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Front desk closes daily at 5:30 PM
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Security system
Debit cards not accepted
Guests must register online prior to arrival
Staffed front desk
Guest will receive an email before arrival 24 hours
Contactless check-in is available
Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
Guests will receive an email with special check-in instructions
Carbon monoxide detector
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Parking height restrictions apply
Online penalty collection
No gap period between guest stays
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Reservations are required for spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.
Guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.