Along with a restaurant, this smoke-free hotel has a 24-hour front desk and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, ATM/banking services, and multilingual staff are onsite.
Serways Hotel Siegburg West offers 31 air-conditioned accommodations with complimentary bottled water and hair dryers. These individually decorated and furnished accommodations include desks. 32-inch flat-screen televisions come with satellite channels and pay movies.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, multilingual staff, and express check-in. Limited complimentary onsite parking is available on a first-come, first-served basis.
Serways Hotel Siegburg West is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Serways Hotel Siegburg West has a restaurant on site.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Limited onsite parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 9.95 per person
A restaurant
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Guest services
Housekeeping (daily)
Multilingual staff
Business services
Meeting rooms
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
2 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
32-inch flat-screen TV with satellite channels
Pay movies
Food and drink
Free bottled water
More
Air conditioning
Desk
Heating (climate-controlled)
Individual decor
Individual furnishings
Iron/ironing board on request
Soundproofed rooms
Policies
Check-in
Check-in time starts at 3 PM
Express check-in available
Check-out
Check-out before 10:30 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 10.00 per pet, per day
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 9.95 per person
Pet fee: EUR 10.00 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Property is also known as
Rasthaus und
Rasthaus und Motel
Serways Siegburg West
Rasthaus und Siegburg West
Serways Siegburg West Siegburg
Serways Hotel Siegburg West Hotel
Serways Hotel Siegburg West Siegburg
Serways Hotel Siegburg West Hotel Siegburg
Serways Hotel Siegburg West Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 45 out of 119 reviews" "
10 - Excellent
45
Rating 8 - Good. 54 out of 119 reviews" "
8 - Good
54
Rating 6 - Okay. 11 out of 119 reviews" "
6 - Okay
11
Rating 4 - Poor. 4 out of 119 reviews" "
4 - Poor
4
Rating 2 - Terrible. 5 out of 119 reviews" "
2 - Terrible
5
9.0/10
Cleanliness
8.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Uwe
Traveled with family
Aug 20, 2024
Liked: Cleanliness
Room was clean, spacious and for out purposes convenient (right off the motorway). There was no wifi, air conditioning didn’t work so had to open windows despite the noise from the motorway. Checkin a bit unusual, we arrived late in the evening so had to walk to the gas station to collect room key.
Uwe
Stayed 1 night in Aug 2024
6/10 Okay
Ionut
Traveled with family
Aug 14, 2024
Liked: Staff & service
Just good enough
For a single night was satisfying enough but not very happy for smell, bed sheets, bathroom cleaning and carpet cleaning, if you are looking at how much have you paid for.
Great convenient stop for travelling through Germany. Rooms fresh and clean. Really comfortable nights sleep. Just a bit noisy from trucks, but is a service station.
No breakfast available but we were aware when we made the booking. Otherwise we could not fault the hotel.
Derren
Stayed 3 nights in Mar 2023
8/10 Good
David
Traveled with family
Oct 31, 2022
Liked: Cleanliness, staff & service, room comfort
Excellent value for the price paid. It may not be obvious to travellers not familiar with this brand that this is a hotel located within a motorway service station. On the upside this means 24 hour check-in and convenient for those travelling by car. Room had good sound insulation so it was a peaceful stay, but may not suit all.
Great place to stay during a longer travels. Directly at the Autobahn, so don't expect beautiful surroundings. Room is quiet and clean. Had a good sleep there.
Our room had two single beds but only one pillow and one blanket. It wasn’t terrible because we happen to bring our own pillow and blanket but that was a first for me
Check-in was a bit of an issue as the receptionist could not fint our reservation and looked at multiple times our passport like we are suspicious. At the end, the booking was there she just did not look it properly. No sorry or anything, generally she was rude. The room was new, nice and comfortable along with the bed. Easly could find a parking space.
Quite new hotel, just by the autobahn. Expect a bit of traffic noise but not to bad. Plenty parking away from services and you can access other than from autobahn.
surprisingly nice, clean, quiet hotel with immediate access to the Motorway in the morning. greta little town for beer and food just down the hill. Would definitely stay in one of these again.
The reception to my arrival was non existing, and I had to wait over an hour for the receptionist to check me in, with no apology. The room was neat and spacious after she had to check me into another room as my reserved room was not cleaned from the previous visitors.