Holiday Inn Express & Suites Cold Lake by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Cold Lake by IHG

Property amenity
Indoor pool
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Laundry

Explore the area

Map
5315-48 Avenue, Cold Lake, AB, T9M 0K9
  • Advocate Square
    ‪7 min walk‬
  • Arrowhead Park
    ‪9 min walk‬
  • Shipwreck Park
    ‪11 min walk‬
  • Cold Lake, AB (YOD-R.W. McNair)
    ‪7 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Queen Bed (Additional Living Area)

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Room (Specialty)

  • Sleeps 2
  • 1 Twin Bed

Suite, 2 Queen Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express & Suites Cold Lake by IHG

Cold Lake hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a business center, and dry cleaning.
Holiday Inn Express & Suites Cold Lake, an IHG Hotel offers 129 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Cold Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Holiday Inn Express & Suites Cold Lake, an IHG Hotel provides a spa tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Onsite self parking is complimentary.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

Chinese (Mandarin), English, French, Hindi, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Golf
  • Gym
  • Indoor pool
  • Shopping
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cold Lake Hotel
Holiday Inn Express Cold Lake
Holiday Inn Express & Suites Cold Lake Alberta
Express & Suites Cold By Ihg
Holiday Inn Express Suites Cold Lake
Holiday Inn Express Suites Cold Lake an IHG Hotel
Holiday Inn Express & Suites Cold Lake by IHG Hotel
Holiday Inn Express & Suites Cold Lake by IHG Cold Lake
Holiday Inn Express & Suites Cold Lake by IHG Hotel Cold Lake

Holiday Inn Express & Suites Cold Lake by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 336 out of 437 reviews
Rating 8 - Good. 84 out of 437 reviews
Rating 6 - Okay. 11 out of 437 reviews
Rating 4 - Poor. 3 out of 437 reviews
Rating 2 - Terrible. 3 out of 437 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wieslawa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, clean and well equipped hotel. Loved a double height table in my room for computer work accommodating short and tall people. Great idea! Excellent inside, not very safe to walk after dark area. Lots of fast food places around. Nothing for finer dinner. Overall: Very good, I will be back.
Stayed 1 night in Nov 2024

10/10 Excellent

Tanya, patuanak

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at this facility..staff were very hepful and kind...room was very clean i give this place 10 stars
Stayed 1 night in Nov 2024

10/10 Excellent

Sheila

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will come back
We have stayed here many times and it is always a great place. Friendly staff, clean, comfortable and big rooms. The breakfast is good as well!
Stayed 2 nights in Nov 2024

10/10 Excellent

Mohamad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Erwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 3 nights in Aug 2024

10/10 Excellent

Hendrik

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were very knowledgable and helpfull and always friendly. All staff made us feel very welcome and performed their duties wirh diligence.
Stayed 4 nights in Oct 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
New property
Stayed 2 nights in Aug 2024

10/10 Excellent

Norell

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go-to hotel whenever we go to Cold Lake. The staff is nice and helpful, and the amenities are great for family with small children. There are lots of choices for breakfast, too compared to other IHG locations. My only comment is that I hope there's a rollaway bed. I requested for it upon booking, and I have to remind them about it and only to find out they don't have it. The staff though called us back and asked if we needed extra pillows and blankets. Other than that, all our requests were accommodated.
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Stayed 2 nights in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
`
Stayed 1 night in Oct 2024

10/10 Excellent

Keith

Stayed 3 nights in Sep 2024

6/10 Okay

Michael

Pass
Stayed 1 night in Oct 2024

10/10 Excellent

Terrence

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Ronald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly. The fitness gym was in good shape.
Stayed 1 night in Sep 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very oomfortable room with a great breakfast - loved the cinnamon buns.
Stayed 1 night in Sep 2024

10/10 Excellent

Alayna

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Blair

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Chelsey, Goodsoil

Traveled with family
Liked: Staff & service, property conditions & facilities
Overall an excellent experience!
Stayed 1 night in Sep 2024

10/10 Excellent

Slaven, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Sandro, Edmonton

Stayed 1 night in Aug 2024

10/10 Excellent

Shannon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff friendly, helpful, food was great, pool area was clean.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024