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The Lodge at Banner Elk

2.5 star property

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Photo gallery for The Lodge at Banner Elk

Lobby
Lobby
Pool
Restaurant
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
$186
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
1615 Tynecastle Highway, Banner Elk, NC, 28604
  • Place, Lees-McRae College
    ‪17 min walk‬
  • Place, Banner House Museum
    ‪2 min drive‬
  • Place, Sugar Creek Gem Mine
    ‪2 min drive‬

Room options

View all photos for Standard Room

1 bedroom, pillowtop beds, in-room safe, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, pillowtop beds, in-room safe, laptop workspace

Standard Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

1 bedroom, pillowtop beds, in-room safe, laptop workspace

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, pillowtop beds, in-room safe, laptop workspace

Deluxe Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room, Ground Floor

1 bedroom, pillowtop beds, in-room safe, laptop workspace

Standard Double Room, Ground Floor

  • Sleeps 4
  • 2 Double Beds

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Exterior
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  • Breakfast included
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  • Parking included
4.7 out of 5, Exceptional, 1,207 reviews
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About this property

The Lodge at Banner Elk

Banner Elk hotel close to Sugar Mountain Resort
A fitness center, a business center, and conference space are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
The Lodge at Banner Elk offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Beds feature pillowtop mattresses. Refrigerators, microwaves, and coffee/tea makers are provided.

Bathrooms include complimentary toiletries and hair dryers. 30-inch flat-screen televisions come with satellite channels. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and 4 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 3600 square feet (324 square meters) include conference space. This Banner Elk hotel also offers a fitness center, barbecue grills, and a vending machine. Concierge services and wedding services can be provided. Onsite self parking is complimentary.

The Lodge at Banner Elk is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym

Family friendly

  • Babysitting
  • Children's games
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 3,600 square feet of conference space
  • 4 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 21 2025 to May 31 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from October 11 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per accommodation, per day (maximum USD 1799 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 60 per accommodation, per day (maximum USD 1799 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Banner Elk Lodge

Reviews

The Lodge at Banner Elk Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 508 out of 1004 reviews
Rating 8 - Good. 324 out of 1004 reviews
Rating 6 - Okay. 97 out of 1004 reviews
Rating 4 - Poor. 39 out of 1004 reviews
Rating 2 - Terrible. 36 out of 1004 reviews

Reviews

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to downtown Banner Ellk
Stayed 1 night in Aug 2025

6/10 Okay

Brenda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
While the front desk was very courteous and helpful, the property is undergoing renovations and there was no pool or outdoor area and the restaurant was closed. No sidewalks around the property so walking into town was not an option. We had no hot water when we wanted to take a shower but that was taken care of promptly. Decor was dated but as I said, there is a renovation going on.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Amenities
Nice place
Stayed 1 night in Aug 2025

10/10 Excellent

Terron

Stayed 1 night in Aug 2025

10/10 Excellent

Jeremy B.

Stayed 2 nights in Jul 2025

10/10 Excellent

Froilan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended. Stayed 1 night, breakfast was good.
Stayed 1 night in Jul 2025

8/10 Good

Faith

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Pool is closed breakfast just ok very friendly people had to ask for tp everyday
Stayed 4 nights in Jul 2025

6/10 Okay

Ann

Liked: Cleanliness, staff & service, room comfort

Comfortable motel

Pool was unexpectedly closed. Hotel rooms could use an upgrade. Beds are comfortable. Check-in staff were pleasant and managed an early check-in for us. When I requested a change in the tv station during breakfast from espn to a morning news show I was told that it wasn’t possible due to a “different system “ and that an sports station was acceptable to all. I was irritated by this response.most breakfast rooms show one of the major network morning news programs. It appears that the hotel has been sold recently and is no longer a best western.
Stayed 1 night in Jul 2025

4/10 Poor

Robert

Disliked: Amenities, property conditions & facilities
Location of the property was excellent. The facility has aged poorly. The AC unit was extremely loud and difficult to sleep through when it started. The refrigerator started alarming in the middle of the night. Bedding was at best eh. Breakfast was below mediocre. Would not stay there again with all of the other options on Sugar and Beech Mountain.
Stayed 2 nights in Jul 2025

10/10 Excellent

Janine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room smelled a little musty from the carpet but otherwise the room was very clean.
Stayed 1 night in Jul 2025

8/10 Good

Lewis

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for short stay

Nice place for a short stay. Room was clean. Breakfast was good. Front desk staff was friendly and helpful.
Stayed 1 night in Jul 2025

8/10 Good

Mary Luzbella, Wilson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very accommodating and nice.
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot for an overnight. Clean room easy check in
Stayed 1 night in Jul 2025

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is old but really well-maintained. The landscaping is very nice with lush grass and attractive flower beds. We stayed there 20 years ago when our children were little for a ski trip. The rooms have not changed much in appearance (simple interiors) but everything was super clean, beds were very comfortable and there were a variety of pillow types to meet our preferences. We were in town for a wedding and it was perfect for a quick overnight. I would recommend this BW to travelers looking for safe, quiet, clean and reasonably priced accommodations! Breakfast buffet offered many selections and was refreshed by staff to ensure quality experience. Every staff member we encountered was friendly and very helpful! You can't beat NC Mountain Hospitality!
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time visit in the city we was in

Stay was pretty good only thing we was bummed about was the pool not being opened other than that we enjoyed our stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Crystal A

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay.
Stayed 1 night in Apr 2025

6/10 Okay

George

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Completely average.
Stayed 2 nights in Jul 2025

8/10 Good

HENRY

Liked: Cleanliness
Stayed 2 nights in Jul 2025

2/10 Terrible

brenda

Disliked: Property conditions & facilities, room comfort

No elevator and tiny bathroom

The worst thing about this hotel was lack of elevator. As an older couple, lugging bags upstairs was annoying and unsafe. We should’ve requested a 1st floor room.
Stayed 1 night in Jul 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Sheila

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
All in all a good stay. A little dated, but allows pets and had a decent breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice stay ! Very clean , staff very friendly , and we loved the free shuttle up to beach mtn!
Stayed 1 night in Jun 2025