Best Western Mountain Lodge at Banner Elk features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. Business-related amenities consist of a business center and 4 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 3600 square feet (324 square meters) include conference space. This Banner Elk hotel also offers a vending machine, a garden, and concierge services. Complimentary self parking is available on site.
Best Western Mountain Lodge at Banner Elk is a smoke-free property.
Best Western Mountain Lodge at Banner Elk offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. 30-inch flat-screen televisions come with satellite channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Free self parking
Available in all rooms: WiFi (surcharge) , Wireless internet access
Available in some public areas: Free WiFi
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out time is 11:00 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Service animals are allowed
Service animals are exempt from fees/restrictions
Annual carbon offsets
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Credit card pre-authorization
Comprehensive food waste policy
Comprehensive recycling policy
Masks are compulsory at the property
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Pets allowed in specific rooms only
Staff wears personal protective equipment
Property follows sanitization practices of SafeStay (AHLA - USA)
Debit cards not accepted
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available for breakfast
The seasonal pool will be open from May 29 to September 05.
Pool access available from 9:00 AM to 10:00 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.