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Holiday Inn Express West Jefferson by IHG

2.5 star property

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Photo gallery for Holiday Inn Express West Jefferson by IHG

Free daily continental breakfast
Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower) | Desk, iron/ironing board, free WiFi
Exterior
Fitness facility
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $148
includes taxes & fees
Jul 5 - Jul 6

Explore the area

View in a map
203 Hampton Place Ct, West Jefferson, NC, 28694
  • Place, Saint Mary's Episcopal Church
    ‪18 min walk‬
  • Place, Appalachian State University
    ‪32 min drive‬
  • Place, Grandfather Mountain
    ‪61 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 230 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (LEISURE)

Room amenity

Standard Room, 1 King Bed (LEISURE)

9.4 out of 10
Exceptional
(15 reviews)
  • 230 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Bath Shower Combo)

Desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Bath Shower Combo)

8.8 out of 10
Excellent
(3 reviews)
  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • 230 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications) | Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 230 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Mobility)

Desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 230 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) | Desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 230 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(29 reviews)
  • 230 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower) | Desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 230 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 230 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About this property

Holiday Inn Express West Jefferson by IHG

West Jefferson hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Housekeeping is available on request.
Holiday Inn Express West Jefferson by IHG offers 58 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with premium cable channels.

This West Jefferson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express West Jefferson by IHG features an indoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Complimentary self parking is available on site.

Holiday Inn Express West Jefferson by IHG is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2010
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 1 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
  • Select guestrooms
  • Swimming pool
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel West Jefferson
Hampton Inn West Jefferson
Holiday Inn Express West Jefferson Hotel
Holiday Inn Express West Jefferson

Holiday Inn Express West Jefferson by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 386 out of 572 reviews
Rating 8 - Good. 127 out of 572 reviews
Rating 6 - Okay. 31 out of 572 reviews
Rating 4 - Poor. 18 out of 572 reviews
Rating 2 - Terrible. 10 out of 572 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2026
Verified

8/10 Good

Raymond

Liked: Cleanliness
Very nice room and friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking, staff was friendly and helpful. Property inside and out were clean.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Leslie

Liked: Cleanliness, staff & service, amenities
Staff was very nice. Hotel is in need of updates in the rooms. Especially the bathroom.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a really good stay. The service was great and the staff was friendly. Very comfortable rooms and beds. The variety of the breakfast and access to coffee was fantastic.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Size of room and helpful staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying there. Will visit again
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Sharla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. We will stay here again.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, decent breakfast, quiet, our room looked out to the woods which was nice, and it had wall thermostat, no noisy heater!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
having stayed may times, this stay was much better then the last, starting with the folks at the front desk
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms that friendly staff
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in kind of late and checked out fairly early, so not very long stay. Overall, what we did experience was all good: Clean room, friendly staff, breakfast was adequate, parking was great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, affordable hotel. The staff was friendly and breakfast was very good.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Marion

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, good breakfast
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot breakfast with healthy options
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

CATHY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been coming to West Jefferson for several years now and always enjoy staying at this Holiday Inn Express. Very convenient location and amenities are what we need. Always clean and breakfast is good with healthy options like yogurt and fruit. Coffee service area is very nice to have too !
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Susan

Convenient to Old Barn Winery.. Easy check-in, clean, comfortable beds. Great coffee in lobby. Excellent breakfasts varieties.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet. Excellent breakfast. Very pleasant staff.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Brooks

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds,good breakfast,would stay here again
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in West Jefferson, NC for the weekend. The hotel had easy access and easy parking. Great place to stay! The staff was kind and helpful. The room was clean and spacious, most importantly the bed slept well.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , easy excess to town
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast was great. Lots of choices!
Stayed 1 night in Aug 2025