3-star Banner Elk aparthotel close to Hawksnest Tubing Park
Spend your day on the slopes, and return to Smoketree Lodge by VRI Americas to take a dip in an indoor pool and relax in a sauna. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a TV with cable channels. Housekeeping is not available.
Smoketree Lodge by VRI Americas offers 46 air-conditioned accommodations with coffee/tea makers. Cable television is provided.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).
Recreational amenities at the aparthotel include an indoor pool, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
In addition to an indoor pool, Smoketree Lodge by VRI Americas provides a sauna and a fitness center. Wired and wireless Internet access is complimentary. This ski aparthotel also offers an arcade/game room and limo service. Complimentary uncovered self parking is available on site.
Smoketree Lodge by VRI Americas is a smoke-free property.
Languages
English
Property amenities
Ski
Downhill skiing on site
Pool/Spa
Indoor pool
Sauna
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Limo/town car service
Free uncovered self parking on site
Family friendly
Children stay free (see details)
Food and drink
Coffee/tea maker
Microwave
Bedrooms
Bedsheets provided
Bathroom
Towels provided
Entertainment
TV with cable channels
Laundry
Laundry service
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Smoke-free property
Services and conveniences
Free local calls
No housekeeping service
Phone
Virtual front desk
Things to do
Arcade/game room
Billiards/pool table
Downhill skiing
Gym
Tennis
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
46 units
Connecting units available
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: 8 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
The front desk is open Sunday - Thursday (8 AM - 8 PM) and Friday - Saturday (8 AM - 10 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Renovations and closures
This property is closed from September 30 2024 to November 2 2024 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
5 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Smoketree Banner Elk
Smoketree Lodge a VRI Resort
Smoketree Lodge Banner Elk
Smoketree Hotel Banner Elk
Smoketree Lodge VRI Resort Banner Elk
Smoketree Lodge VRI Resort
Smoketree VRI Banner Elk
Smoketree VRI
Smoketree By Vri Americas
Smoketree Lodge a VRI resort
Smoketree Lodge by VRI Americas Aparthotel
Smoketree Lodge by VRI Americas Banner Elk
Smoketree Lodge by VRI Americas Aparthotel Banner Elk
Smoketree Lodge by VRI Americas Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 115 out of 215 reviews" "
10 - Excellent
115
Rating 8 - Good. 71 out of 215 reviews" "
8 - Good
71
Rating 6 - Okay. 20 out of 215 reviews" "
6 - Okay
20
Rating 4 - Poor. 5 out of 215 reviews" "
4 - Poor
5
Rating 2 - Terrible. 4 out of 215 reviews" "
2 - Terrible
4
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
6/10 Okay
Brenda
Jul 29, 2024
The location is good for Boone or Banner Elk. Room was clean but outdated & carpet old. More hooks or rack in the bathroom would be helpful. Also bring your own coffee, none in the room. If your near the main entrance it's noisy. And the hairdryer didn't work properly.
Brenda
Stayed 3 nights in Jul 2024
8/10 Good
Renita
Traveled with group
Jul 29, 2024
Liked: Property conditions & facilities
Eclectic building built in the 70’s. Lots of retro knotty pine paneling, wall of mirrors and real keys.
Price was reasonable, no loud guest. Would stay there again
Renita
Stayed 2 nights in Jul 2024
8/10 Good
Jeannette
Jul 27, 2024
Jeannette
Stayed 3 nights in Jul 2024
10/10 Excellent
Danny
Business traveler
Jul 22, 2024
Liked: Cleanliness, amenities
Quiet, Clean and accessible.
Danny
Stayed 3 nights in Jul 2024
10/10 Excellent
GEORGANNE L, Nellysford
Jul 19, 2024
GEORGANNE L
Stayed 5 nights in Jul 2024
6/10 Okay
Richard L
Traveled with group
Jul 19, 2024
Liked: Cleanliness
Disliked: Room comfort
No air conditioning in the bedroom, very hot, very uncomfortable, the a/c is in the living room and doesn't reach the bedroom.
Overall I'm glad we picked this hotel. The staff at the hotel were super nice! The floor in our room was a bit squeaky, but we barely heard anything from the floor above us. The pool was a very comfortable temperature and the sauna felt good. They had a heavy snow early on the day we checked in, so we were glad to have a lower level to park in!
Nice lodge , could use a little renovation but overall good.
Uyen
Stayed 2 nights in Jan 2024
2/10 Terrible
Pamela
Jan 15, 2024
I was very disappointed in this lodge I booked thru Hotels.com. The condition was terrible we didn’t get into our room until late or we would have left then we slept there and checked out the next morning I asked for a refund but was told I would have to go thru hotels.com I am shocked that Hotels.com would have this on their site and it show an excellent rating
The room was small and the "kitchenette" was two electric stove top burners with a recirculating hood that was about 10 inches above the burners, but it worked for cooking mac and cheese and pancakes! The room was clean and the indoor pool, jaccuzi, and mega lodge -even with the outdated and some broken arcade machines- was super fun for the family. I would stay here again in a heartbeat to be 5 minutes from Sugar Mountain and Hawks Nest tubing.
Jeffrey
Stayed 3 nights in Dec 2023
8/10 Good
James
Jan 4, 2024
Liked: Property conditions & facilities
Quaint little hotel that does the basics well enough for a low price.