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Room was too hot and air conditioner doesn’t work properly Mattress and pillows were soft and uncomfortable

was really pleased with myself finding an excellent rate for this hotel which to be fair is a basic hotel but more than adequate and importantly clean. I wasn’t however very popular with my family who report having the worsts night sleep on account of the heat experienced at the moment and the hotel not having any air conditioning. Even in the dead of night the temperature registered as being 31 degrees in the room. They did have a little desk fan in the room but the hot air was just stagnant and it didn’t spilt well between the 3 of us. In hindsight I should have spent that extra £50 and had one of the neighbouring hotels that do have air conditioning to guarantee a good nights sleep. That said it is a great little place and I wouldn’t discount in it winter months (they have heating!) but it’s not very comfortable when it’s hot. As mentioned the rooms were basic but are a good size and ideal for families with young children. Clear instructions were given for arrival after 2pm when the reception desk then becomes unstaffed. It’s in a great location with free parking. Bottles of water were appreciated only there was only one fridge to share on our whole floor located in the main hallway which was full of people’s food. Breakfast was included but wasn’t great to be honest and apart from orange juice we didn’t have anything. Staff we encountered were friendly and the hotel has a very laid back vibe.

The room was spacious. The bathroom was not shower was very small and hard to adjust. The soap dispenser was not adequate and ran out of soap and this staff did not replace it in the shower. Overall, we enjoyed our stay.

The staff were so helpful and friendly! The room was neat, clean, & tidy. The location was very convenient to access the town and train station. The breakfast at the restaurant across the street included in the room was excellent. A great experience in this quaint hotel with such friendly people.

Visiting my daughter who lives close by, this was the perfect location and amenities. We did not use the breakfast but the room was great, the staff helpful and the fitness center well equipped.

Friendly helpful staff.