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Crown Regency Resort & Convention Center

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crown Regency Resort & Convention Center

Executive Deluxe Room | In-room safe, free WiFi, bed sheets
2 outdoor pools
Exterior detail
Lobby sitting area
Karaoke room

Reviews

6.0 out of 10

Popular amenities

  • Parking available
  • Pool
  • Gym
  • Breakfast available
  • Room service
  • Outdoor Space

Explore the area

Map
Boat Station 2, Main Road, Brgy Balabag, Boracay Island, Aklan, 5608
  • White Beach
    7 min walk
  • Talipapa Market
    8 min walk
  • Station 3
    10 min walk
  • Caticlan (MPH-Godofredo P. Ramos)
    62 min walk

Room options

View all photos for Executive Suite

Executive Suite | In-room safe, free WiFi, bed sheets

Executive Suite

  • 968 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe Room

Executive Deluxe Room | In-room safe, free WiFi, bed sheets

Executive Deluxe Room

  • 446 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Loft Suite

Junior Loft Suite | In-room safe, free WiFi, bed sheets

Junior Loft Suite

  • 635 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, free WiFi, bed sheets

Deluxe Room

  • 371 sq ft
  • Sleeps 3
  • 2 Queen Beds

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About this property

Crown Regency Resort & Convention Center

4-star Boracay Island aparthotel walkable to White Beach
This aparthotel features 2 restaurants, 2 outdoor pools, and a fitness center. WiFi in public areas is free. Additionally, a conference center, self parking, and a children's pool are onsite. Each apartment provides a kitchenette with a refrigerator, plus free WiFi, free wired Internet, and an LCD TV with cable channels. Room service, a rainfall shower, and a hair dryer are among the other amenities available to guests. Housekeeping is not available.
Crown Regency Resort & Convention Center offers 619 air-conditioned accommodations with safes and hair dryers. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch LCD televisions come with cable channels.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Dining is available at one of the aparthotel's 2 restaurants. Public areas are equipped with complimentary wireless Internet access. Crown Regency Resort & Convention Center features 2 outdoor swimming pools, a fitness center, and a children's pool. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This family-friendly aparthotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

Crown Regency Resort & Convention Center has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Lobby Lounge - This restaurant serves breakfast, lunch, and dinner.
Wang Shan Lo Chinese Rest - This buffet restaurant specializes in Chinese cuisine and serves lunch and dinner.
Fabulous Fifties Cafe - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (surcharge)

Family friendly

  • Childcare (surcharge)
  • Children stay free (see details)
  • Children's pool

Restaurants on site

  • Fabulous Fifties Cafe
  • Lobby Lounge
  • Ocean Bar & KTV
  • Wang Shan Lo Chinese Rest

Kitchenette

  • Refrigerator

Dining

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 500 for adults and PHP 250 for children
  • 2 restaurants
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Conference center

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Gift shop/newsstand
  • Luggage storage
  • No housekeeping service
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 floors
  • 619 units
  • Ballroom
  • Banquet hall
  • Garden

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
To enter the island, all guests must present a printed copy of their hotel booking reservation.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 500 for adults and PHP 250 for children
  • Airport shuttle fee: PHP 2300 per person (one-way)
  • Airport shuttle fee per child: PHP 2300 (roundtrip), (from 5 to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Crown Regency Boracay Island
Crown Regency Resort
Crown Regency Resort Boracay Island
Crown Regency Resort Convention Center
Crown Regency Resort Convention Center
Crown Regency Resort & Convention Center Aparthotel
Crown Regency Resort & Convention Center Boracay Island

Crown Regency Resort & Convention Center Reviews

Reviews

6.0
Rating 10 - Excellent. 16 out of 152 reviews" "
Rating 8 - Good. 46 out of 152 reviews" "
Rating 6 - Okay. 35 out of 152 reviews" "
Rating 4 - Poor. 30 out of 152 reviews" "
Rating 2 - Terrible. 25 out of 152 reviews" "

6.6/10

Cleanliness

6.2/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Shawn

Could have been
Bulbs burnt out in room, refrigerator not working and asked to have replaced. I don't believe it ever was. As much as you charge per night, slightly overconcerned about towel limits. Wave pool not running 2 full days we were there but no problem running day we left. Was not in system so communication issue with website and hotel !!!!!!
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great, Crown Regency is very close to the beach, D'mall and easy to get transport from and to. However, the buffet breakfast that was included with my stay was not what I would usually eat for breakfast and as a vegan my breakfast was usually rice or fruit, there weren't many choices for me. The wifi also wasn't very fast but that was to be expected. Other than those two minor issues, the staff were very friendly and helpful, the room was very nice and we overall had a great time there.
Stayed 7 nights in Feb 2018

2/10 Terrible

chris, san francisco bay area

Disliked: Property conditions & facilities, room comfort
Not worth for the money! Avoid this hotel
Air conditioner not working. Television malfunctioning and no hot water. Not worth for the money. Avoid this hotel
Stayed 1 night in Feb 2018

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

6/10 Okay

Travel Girl, Los Gatos, CA

Liked: Cleanliness, staff & service, room comfort
Average hotel within walking distance of the beach
First impression of the hotel lobby was nice. The room was spacious and clean. Breakfast, although not included, was average. The pool area was fun for kids but there was not a lot of places to sit. While the hotel advertises surfing and underwater activities, it's all extra charge even as a hotel guest. Within walking distance of restaurants, shopping and the beach so there was no need to take a taxi or tricycle.
Stayed 3 nights in Dec 2017

4/10 Poor

chloe, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very average for price
Staff not very attentive to guest needs. Called 6 times for extra towels. Shower pressure was very poor, had to call twice to get it fixed. Wifi was very poor and my view from the room was a calories lines, chicken and half unbuilt building. It expected more for what I paid. I do not recommend to my friends
Stayed 3 nights in Oct 2017

6/10 Okay

chuck , m

Disliked: Property conditions & facilities, room comfort
Boracay
It was a nice stay but service could be improved. Wifi as stated to be free is not entirely true. You'll be given a voucher that lasts for 4 hours. So you need to enter a new voucher code everytime it expires which is such a hassle. Other than that the hotel is not that far from the beach. About 5 minute walk and that's not too bad. Cheers!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with free shatle to the beach
It was good hotel and friendly hotel staff but some room is too far to the lobby but i like the hotel

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We don't have any wash cloth in the bath room
My stay was excellent,but the price for the tour of underworld is rediculous ,they serve us a snack after that in which the french fries was cold and chewy

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel with oceanarium/aquarium
Just be wary of the cashier / front office. They will charge you for stained bedding / towels

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
The Hotel is in a super tired state and is in need of wake up renovation

4/10 Poor

Jay

Disliked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff but service was very poor
Very friendly staff but was not competent enough. Hot water service is very bad. Literally no hot water was available for shower. One boiler for the entire hotel is no sufficient. Shower pressure is very low. Internet wifi password expired every couple of days and a hassle to update every time. Food was great for breakfast, however it was catered predominantly for chinese tourists. In-house water diving & pool staffs were exceptionally friendly and helpful. House keeping staff was exceptional good. Overall staffs were very kind and helpful, however, more work to be done on the service. Suggest assisting guests in crossing the road or some sort of traffic management system in place.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Kendrick

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
The employees are not ok specially the guards are rude. Their system for check in and check out is not good.

6/10 Okay

Verified traveler

Just off the beach - Nice resort style.
Overall the hotel/resort was nice. Nothing extraordinary though. Staff were lovely and always helpful despite how busy they always were. The location was good - on the main road and only a 5 minute walk to Station 2 beach. Wifi was terrible though - was basically non-existant. Especially frustrating when trying to confirm further details of the holiday and because the hotel boasted 'super-fast wireless internet' on the booking. Wave pool was broken and looked like it hadn't been used for months. The pool was large and shallow throughout. Outdoor bar area was nice. Overall, a nice resort-style hotel better suited for families.

4/10 Poor

DJ, California

Nice Location but...
The hotel policies for the front desk was dissapointing. I lost a card key and they charged me for a replacement. Checking out took way to long. We had to wait 15min to check out with our traspotation waiting while they checked the room. The room was nice and clean and the bathrooms were very nice although there was never enough towels. There was a moldy smell in the room which bothered my allergies and would make me to not recommend this hotel. The highlights of the hotel was the breakfast and concierge staff.

2/10 Terrible

Rino, cebu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad place, never again.
Really bad hotel, not like in the pictures. I wanted to reebook it as soon as i entered the building. Was not happy with my stay because it was no hot water, no elevator was working. The food was bad and have really nothing good to say.

10/10 Excellent

Tedie, Missouri USA

Liked: Cleanliness, staff & service, room comfort
This hotel was not on the beach. The service and staff are awesome.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Overpriced Dump
The first thing I noticed was the refrigerator was not colder than about 70 degrees F, but understood that the power may have been turned off for a long time. Even after 6 hours the temp did not change so I requested a replacement. Even the replacement could not keep my insulin cool enough to make a difference. I carry an insulin cooler that requires it to be frozen and neither of the two refrigerators had operating freezer sections. Even though the staff was helpful in trying to resolve the problem by offering to use the kitchen freezer and refrigerator to keep the insulin cool, it was a hassle to always ask them to get the items for me. I also noticed some other maintenance issues at other portions of the hotel such as signage was not always appropriately placed or worded properly, tiles in the floor of the lobby were cracked, and..

8/10 Good

Patrick Chester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad stay
Will not recommend

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

4/10 Poor

Yee Ling Connie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Estela, SJDM,Bulacan

Liked: Cleanliness, room comfort
Good place to stay
Fair enough

8/10 Good

Wilfredo, Manila, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was a good stay....