Henann Crystal Sands Resort

5.0 star property

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Photo gallery for Henann Crystal Sands Resort

Exterior
Breakfast area
Deluxe Room | In-room safe, desk, laptop workspace, cribs/infant beds
On the beach
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Station 1, (In between boat station 1 and D'mall), Boracay Island, Western Visayas, 5608
  • D'Mall Boracay
    ‪1 min walk‬
  • Station 2
    ‪2 min walk‬
  • Station 1
    ‪9 min walk‬
  • Caticlan (MPH-Godofredo P. Ramos)
    ‪68 min walk‬

Room options

Deluxe Room

  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

Premier Room with Direct Pool Access

  • 452 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

Premier Room

  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

Premier Room, Sea View

  • 517 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

Premier Room

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

Premier Room With Direct Pool Access

  • Sleeps 2
  • 1 Twin Bed and 1 Queen Bed

Deluxe Room

  • Sleeps 2
  • 1 Twin Bed and 1 Queen Bed

Premier with Sea View

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Henann Crystal Sands Resort

5-star Boracay Island hotel steps from D'Mall Boracay
Spend the day catching some rays at the beach, relaxing by one of Henann Crystal Sands Resort's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
Henann Crystal Sands Resort offers 188 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 40-inch LCD televisions come with cable channels. Bathrooms include slippers, bidets, and complimentary toiletries.

This Boracay Island hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Henann Regeny Resort & Spa. Services include massages. The spa is open daily.
Henann Crystal Sands Resort features a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. The hotel offers a restaurant. A poolside bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 5-star property. This luxury hotel also offers spa services, gift shops/newsstands, and tour/ticket assistance. For a surcharge, an airport shuttle (available on request) is offered to guests.

Henann Crystal Sands Resort is a smoke-free property.

Henann Crystal Sands Resort has a restaurant on site.
Room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 7:00 PM on request

Food and drink

  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Shopping

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Low-height door lock
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
To enter the island, all guests must present a printed copy of their hotel booking reservation.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for PHP 350.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000 per accommodation, per night
  • New Year's Eve (December 31) Gala Dinner per adult: PHP 3185
  • New Year's Eve (December 31) Gala Dinner per child: PHP 1593 (from 5 to 9 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PHP 1900.00 per person (roundtrip)
  • Airport shuttle fee per child: PHP 1350 (roundtrip), (from 5 to 9 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: PHP 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 8:00 PM
A fee for a mandatory gala dinner on February 16 is included in the total price displayed
A fee for a mandatory gala dinner on February 17 is included in the total price displayed
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Henann Crystal Sands Resort Boracay Island
Henann Crystal Sands Boracay Island
Henann Crystal Sands
Henann Crystal Sands Boracay
Henann Crystal Sands Resort Hotel
Henann Crystal Sands Resort Boracay Island
Henann Crystal Sands Resort Hotel Boracay Island

Henann Crystal Sands Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 352 out of 513 reviews
Rating 8 - Good. 82 out of 513 reviews
Rating 6 - Okay. 45 out of 513 reviews
Rating 4 - Poor. 11 out of 513 reviews
Rating 2 - Terrible. 23 out of 513 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nanette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Henann Ceyatals. Amazing service, great location, and nice facilities. Will definitely come back again!
Stayed 4 nights in Jan 2025

6/10 Okay

corazon, jacksonville

Traveled with family
Disliked: Amenities, property conditions & facilities
This was very old. The breakfast buffet was very nice and lots of selections.
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Stayed 2 nights in Dec 2024

2/10 Terrible

Nguyen Trung Xuan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

MAria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were all very friendly and always fast service. Rooms are always cleaned and property is clean as well. Please add more garbage cans around the property so that guests won’t have to bring the trash in their rooms. We will definitely come back!
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel Rene

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Astonishing !!! Wow!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Edmund, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibe service. The staff is awesome. Rooms are very nice and clean. Great location next to starbucks and d'mall. Breakfast buffet is very good with different options every day. Beautiful property and many levels better than anything we saw nearby. The beach in front is very nice. Soft sand and calm waters. There is a lot going on in this area so if looking for something less busy maybe one of the other station areas would be preferable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dulce

Stayed 5 nights in Dec 2024

6/10 Okay

Rusty

Traveled with family and small children
Liked: Cleanliness, amenities
Not terrible, but wouldn’t stay here again. Extra charges for every little thing, example: 1350 pesos extra for bringing my 5 and 1 year old kids. Room was pretty clean, but no view, saw a roach in the am shortly before checkout. Pool looked nice, but didn’t get a chance to take a dip. They gave us drink tickets, but they are only valid 10am-4pm, so didn’t get a chance to use them.
Stayed 1 night in Dec 2024

10/10 Excellent

Jerry

Stayed 2 nights in Dec 2024

10/10 Excellent

Jerry

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is beautiful...front beach accessibility, very nice and friendly staff, clean and beautiful rooms with balcony, gorgeous lap pools and skypool, great food at the breakfast buffet. Everything carefully thought of
Stayed 4 nights in Dec 2024

4/10 Poor

Keith

Stayed 5 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Unfortunately they are building a huge resort next door and the dust smell and sound of construction was very annoying. Otherwise perfect
Stayed 3 nights in Dec 2024

10/10 Excellent

YOUNGKI

Stayed 3 nights in Dec 2024

2/10 Terrible

bonnie, Los angelas

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First off they act like police at hotel every time I get asked my room number 5 times a day they have mini bugs in the bed they said it was sand but it was so small crawling on my body , finally I got recorded they moved my room but still bugs . The food was so so , and all and all I don’t recommend this hotel . I never felt so unwanted in a hotel . Even for cafe latte have to sign room number and also non stop asking what room . I wouldn’t stay for free if offered. Oh and also room smells like mildew:(
Stayed 7 nights in Dec 2024

8/10 Good

Gaurav

Stayed 2 nights in Dec 2024

8/10 Good

Richard, Oxford

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property is Beautiful and Centrally located the Buffet here is overrated abd had to wear a Wristband to be allowed to Eat. They people around and while walking the beach front Are constantly asking for Services such as Trips tours Massages abd was very overbearing but not the Hennah discision Hotel is Really Beautiful 😍
Stayed 3 nights in Dec 2024

10/10 Excellent

Bouapha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice family friendly resort.
Stayed 3 nights in Dec 2024

8/10 Good

Sheenamarie Zade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 2 nights in Dec 2024

10/10 Excellent

Josemaria

Stayed 5 nights in Nov 2024

10/10 Excellent

Scott, Memphis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service from all staff was excellent and genuine.
Stayed 5 nights in Nov 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024