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Henann Crystal Sands Resort

5.0 star property

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Photo gallery for Henann Crystal Sands Resort

Exterior
Deluxe Room | 1 bedroom, in-room safe, desk, laptop workspace
Aerial view
Breakfast area
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Station 1, (In between boat station 1 and D'mall), Boracay Island, Western Visayas, 5608
  • D'Mall Boracay
    ‪5 min walk‬
  • Station 2
    ‪7 min walk‬
  • Station 1
    ‪10 min walk‬
  • Caticlan (MPH-Godofredo P. Ramos)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room

8.2 out of 10
Very good
(37 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premier Room with Direct Pool Access

Premier Room with Direct Pool Access | 1 bedroom, in-room safe, desk, laptop workspace

Premier Room with Direct Pool Access

9.0 out of 10
Wonderful
(6 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premier Room

Premier Room | 1 bedroom, in-room safe, desk, laptop workspace

Premier Room

9.0 out of 10
Wonderful
(14 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premier Room, Sea View

Premier Room, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Premier Room, Sea View

8.0 out of 10
Very good
(1 review)
  • 517 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

1 bedroom, in-room safe, desk, laptop workspace

Premier Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed and 1 Twin Bed

View all photos for Premier Room With Direct Pool Access

Lobby

Premier Room With Direct Pool Access

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room

Lobby

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed and 1 Queen Bed

View all photos for Premier with Sea View

1 bedroom, in-room safe, desk, laptop workspace

Premier with Sea View

  • Sleeps 2
  • 1 King Bed

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About this property

Henann Crystal Sands Resort

5-star Boracay Island hotel steps from D'Mall Boracay
Spend the day catching some rays at the beach, relaxing by one of Henann Crystal Sands Resort's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
Henann Crystal Sands Resort offers 188 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 40-inch LCD televisions come with cable channels. Bathrooms include slippers, bidets, and complimentary toiletries.

This Boracay Island hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Henann Crystal Sands Resort features a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. The hotel offers a restaurant. A poolside bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 5-star property. This luxury hotel also offers spa services, gift shops/newsstands, and tour/ticket assistance. For a surcharge, an airport shuttle (available on request) is offered to guests.

Henann Crystal Sands Resort is a smoke-free property.

Henann Crystal Sands Resort has a restaurant on site.
Room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 7:00 PM on request

Food and drink

  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Shopping

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Low-height door lock
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
To enter the island, all guests must present a printed copy of their hotel booking reservation.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for PHP 350.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000 per accommodation, per night
  • New Year's Eve (December 31) Gala Dinner per adult: PHP 3185
  • New Year's Eve (December 31) Gala Dinner per child: PHP 1593 (from 5 to 9 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PHP 1900.00 per person (roundtrip)
  • Airport shuttle fee per child: PHP 1350 (roundtrip), (from 5 to 9 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: PHP 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 8:00 PM
A fee for a mandatory gala dinner on February 16 is included in the total price displayed
A fee for a mandatory gala dinner on February 17 is included in the total price displayed
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Henann Crystal Sands Resort Boracay Island
Henann Crystal Sands Boracay Island
Henann Crystal Sands
Henann Crystal Sands Boracay
Henann Crystal Sands Resort Hotel
Henann Crystal Sands Resort Boracay Island
Henann Crystal Sands Resort Hotel Boracay Island

Henann Crystal Sands Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 391 out of 572 reviews
Rating 8 - Good. 91 out of 572 reviews
Rating 6 - Okay. 52 out of 572 reviews
Rating 4 - Poor. 11 out of 572 reviews
Rating 2 - Terrible. 27 out of 572 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Nice room and property.
Stayed 3 nights in Mar 2025

10/10 Excellent

Barbara Tanya

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Always been happy with Hennan properties
Stayed 4 nights in Mar 2025

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Sorayda

Stayed 5 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not staying again.

You get what you pay for. It’s not a 5 star hotel. However, the price wasn’t a 5 star price. Food was not great. Drinks were awful. The hotel is clean and in a good location, but that’s about it. Check in was a nightmare. Again, you get what you pay for. Don’t expect a 5 star. Think like it’s a 3.5 star and you will be very satisfied. And there is nothing to do at the hotel.
Stayed 5 nights in Mar 2025

8/10 Good

Monica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in the heart of Boracay station 2. Lots of great restaurants and live music. Hotel was clean but there was a lot of construction noise next door. The floors in the room are tile/stone - so the only downside is that everytime the room above or below you moves a chair you can hear the noise. Other than that it was good
Stayed 4 nights in Mar 2025

10/10 Excellent

Shann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Melanie Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

CARLOS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service
Stayed 3 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

marilou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Mar 2025

10/10 Excellent

lilibeth

Traveled with family
Liked: Cleanliness, amenities
We liked the location & the staff were very friendly & accommodating.
Stayed 4 nights in Mar 2025

10/10 Excellent

DEREK

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, very helpful and friendly staff. Would definitely stay again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Shann

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this resort. The infinity pool is amazing and the quality of the breakfast buffet was so good. The staff service quality is excellent. I would come back. BUT one night we found a cockroach in our bedroom. We reported it to the reception and they apologies and gave free chocolate and a totebag. Just be cautious to not accidentally take a cockroach back to your home
Stayed 4 nights in Mar 2025

10/10 Excellent

Alvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Good access to shopping and excursions. Good breakfast buffet selections.
Stayed 4 nights in Mar 2025

8/10 Good

Juanita

Liked: Cleanliness, staff & service
Nice hotel
Stayed 5 nights in Feb 2025

10/10 Excellent

Jose Adriano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come back again
Stayed 2 nights in Feb 2025

10/10 Excellent

Adriano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff at Crystal made sure to remember our party from the day we checked in. The experience truly was one of the better hotels I’ve ever stayed at.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rosalinda A

Liked: Cleanliness, staff & service, property conditions & facilities
Love Henann Crystal
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Average

Good location, with direct beach access.Nice swimming pools. Friendly staff. Sadly the rooms are quite old and tired. We were initially put in a room directly opposite a building site. We were moved to another room, but the air con was broken and leaking. The building site also looks directly over the pool.
Stayed 5 nights in Feb 2025

10/10 Excellent

Katerina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really outstanding! The hotel is amazing in itself, the location is great and the food and cleanliness were top notch!
Stayed 6 nights in Feb 2025

10/10 Excellent

Michael Villa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place
Stayed 3 nights in Feb 2025

8/10 Good

Anne

Stayed 4 nights in Feb 2025

10/10 Excellent

Gretchen

Stayed 7 nights in Feb 2025