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Classic Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This Carbon-Blanc hotel also offers coffee/tea in a common area and an elevator. Onsite uncovered self parking is complimentary.

ACE Hôtel Bordeaux Carbon Banc is a smoke-free property.

  • Uncovered parking
  • Total number of rooms - 63
  • Coffee/tea in common areas
  • Free self parking
  • Free WiFi
  • Elevator
  • Breakfast available (surcharge)
  • Smoke-free property
  • Snack bar/deli
  • 24-hour front desk

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Room Amenities

ACE Hôtel Bordeaux Carbon Banc offers 63 accommodations with air conditioning. 28-inch LCD televisions come with premium cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and computer monitors. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Desk
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Premium TV channels
  • Wireless internet access
  • Shower only
  • Cable TV service
  • Free WiFi
  • LCD TV
  • TV size: 28
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided
  • Number of beds 2
  • Local maps
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Portable shower seat
  • Roll-in shower
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Number of days between towel changes: 2
  • Number of days between bed sheet changes: 2
  • Computer monitor
  • WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 8.90 for adults and EUR 5.10 for children
  • Pet fee: EUR 6 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are not available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff does not wear personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 6 per pet, per night
  • 1 total (up to 44 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are welcome, and are exempt from fees

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Hotel Names

  • Ace Bordeaux Carbon Banc
  • ACE Hôtel Bordeaux Carbon Banc Hotel
  • ACE Hôtel Bordeaux Carbon Banc Carbon-Blanc
  • ACE Hôtel Bordeaux Carbon Banc Hotel Carbon-Blanc

Hotel Reviews

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