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ACE Hôtel Bordeaux Carbon Banc

3.0 star property

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Photo gallery for ACE Hôtel Bordeaux Carbon Banc

Reception
Terrace/patio
Desk, laptop workspace, soundproofing, iron/ironing board
Reception
Daily continental breakfast (EUR 9.90 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Breakfast available
  • Air conditioning
$86
includes taxes & fees
Dec 16 - Dec 17

Explore the area

View in a map
5 Av. de la Gardette, Carbon-Blanc, Gironde, 33560
  • Place, Hermitage Park
    ‪4 min drive‬
  • Place, Cité du Vin
    ‪10 min drive‬
  • Place, Rue Sainte-Catherine
    ‪13 min drive‬
  • Airport, Bordeaux (BOD-Merignac)
    ‪28 min drive‬

Room options

View all photos for Standard Double Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Double Room

9.4 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Desk, laptop workspace, soundproofing, iron/ironing board

Triple Room

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

Desk, laptop workspace, soundproofing, iron/ironing board

Family Room

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Classic Double Room

Desk, laptop workspace, soundproofing, iron/ironing board

Classic Double Room

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

ACE Hôtel Bordeaux Carbon Banc

3-star Carbon-Blanc hotel with free in-room WiFi
Along with a snack bar/deli, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided.
ACE Hôtel Bordeaux Carbon Banc offers 63 accommodations with air conditioning. 28-inch LCD televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and computer monitors. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This Carbon-Blanc hotel also offers coffee/tea in a common area and an elevator. Onsite uncovered self parking is complimentary.

ACE Hôtel Bordeaux Carbon Banc is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: EUR 9.90 for adults and EUR 5.50 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • In-room roll-in shower
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 28-inch LCD TV with premium cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Computer monitor
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 6 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 44 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 9.90 for adults and EUR 5.50 for children
  • Pet fee: EUR 6 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Ace Bordeaux Carbon Banc
ACE Hôtel Bordeaux Carbon Banc Hotel
ACE Hôtel Bordeaux Carbon Banc Carbon-Blanc
ACE Hôtel Bordeaux Carbon Banc Hotel Carbon-Blanc

ACE Hôtel Bordeaux Carbon Banc Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 199 out of 309 reviews
Rating 8 - Good. 93 out of 309 reviews
Rating 6 - Okay. 9 out of 309 reviews
Rating 4 - Poor. 4 out of 309 reviews
Rating 2 - Terrible. 4 out of 309 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Veey nice stay

Our stay was very good. Thw room was comfortable. The airr xonditioning was not as good as it could have been. Lucie welcomed us when we arrived. She was friendly and helpful. We stayed 3 nights. We played cards in the evening in the breakfast room. Lucie made tea for us one evening. She couldn't have been nicer
Stayed 3 nights in Sep 2025

10/10 Excellent

Ermelinda

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Al

Perfect location for cars travelling
Stayed 1 night in Jul 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok hotel

Ok for stop over it’s no far of motorway going down to Portugal
Stayed 1 night in Jun 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful staff

Room clean and comfortable and exactly what I needed. The staff were extremely helpful every time I talked to them, whether late at night or in the early hours. Perfect, so long as you do not need to be in central Bordeaux.
Stayed 3 nights in May 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Veronica, Santa Monica

Liked: Cleanliness
Very nice super clean very comfortable bed. Wonderful shower property itself was very clean. Staff was wonderful. Would definitely return.
Stayed 1 night in May 2025

10/10 Excellent

Julian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value option

Great value choice close to Bordeaux Merignac airport. Very comfortable and helpful staff . Would definitely stay here again if traveling in or out of the area .
Stayed 1 night in May 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean cmfort

One night only but perfect stopover to see a little more of Bordeaux
Stayed 1 night in Apr 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brief stay in Bordeaux

Staff were so helpful and friendly. Room was excellent and had necessary support for person on crutches
Stayed 2 nights in Apr 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean comfortable convenient

Clean and comfortable. Well located for our trip. Parking right outside, dog friendly. Exactly what we needed.
Stayed 1 night in Mar 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal stop off hotel

Absolutely what we needed, very clean, spacious room , excellent shower. Convenient for a stop off on a long run. Very friendly staff.
Stayed 1 night in Jan 2025

8/10 Good

Ermelinda

Stayed 1 night in Jan 2025

8/10 Good

Soile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy location when traveling by car

Room and hotel good and clean, surroundings a bit too "rural". No restaurants or shops at walking distance, just dark unpaved walkways. We slept with empty stomacs.
Stayed 1 night in Nov 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ermelinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

DOMINGOS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

DOMINGOS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ermelinda

Traveled with family
Liked: Property conditions & facilities, room comfort
Reception was ok, bedroom not to spacious but comfortable, cleanliness was very disappointed bin has not been emptied and found socks from the clients before me. Towels and cups has been left for 2 persons and we was 3 . Bedroom has not been checked properly.
Stayed 1 night in Jul 2024

8/10 Good

Renan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

THUSHANTHAN

Average
Stayed 2 nights in Mar 2024

8/10 Good

Marcelo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely spacious - clean and excellent for the motorway
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort

Basic

Basic square box, towel and paper cup provided at reception on check-in. Paper cup not wraped or in sanitary sleave? It was however prety low cost.
Stayed 1 night in Jan 2024