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Best Western Grand Hotel Francais

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Grand Hotel Francais

Exterior
Lounge
Reception
Deluxe Room, 1 Queen Bed, Non Smoking, Balcony | In-room safe, desk, blackout drapes, soundproofing
Deluxe Room, 1 Queen Bed, Non Smoking, Balcony | In-room safe, desk, blackout drapes, soundproofing

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Laundry
    Laundry
  • Room service
    Room service
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
12 Rue Du Temple, Bordeaux, Gironde, 33000
  • Rue Sainte-Catherine
    4 min walk
  • Bordeaux Cathedral
    5 min walk
  • Place de la Comédie
    5 min walk
  • Bordeaux (BOD-Merignac)
    29 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Balcony

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony | In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, Balcony

Superior Room, 1 Double Bed, Non Smoking, Balcony | In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 Double Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

In-room safe, desk, blackout drapes, soundproofing

Comfort Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Double Bed, Non Smoking

In-room safe, desk, blackout drapes, soundproofing

Comfort Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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Front of property

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About this property

Best Western Grand Hotel Francais

3-star hotel in Bordeaux City Centre
Along with a snack bar/deli, this smoke-free hotel has a business center and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Best Western Grand Hotel Francais offers 35 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a snack bar/deli. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and 3 meeting rooms. This Victorian hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

Best Western Grand Hotel Francais is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 20 per day); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 8.50 for children
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (90 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 8.5 for children
  • Nearby parking fee: EUR 20 per day(1148 ft away; open 24 hours)
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Francais
Best Western Grand Francais
Best Western Grand Francais Bordeaux
Best Western Grand Hotel Francais
Best Western Grand Hotel Francais Bordeaux
Grand Hotel Francais Best Western
Best Western Bordeaux
Bordeaux Best Western
Best Grand Francais Bordeaux
Best Western Grand Hotel Francais Hotel
Best Western Grand Hotel Francais Bordeaux
Best Western Grand Hotel Francais Hotel Bordeaux

Best Western Grand Hotel Francais Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 429 out of 809 reviews" "
Rating 8 - Good. 301 out of 809 reviews" "
Rating 6 - Okay. 58 out of 809 reviews" "
Rating 4 - Poor. 14 out of 809 reviews" "
Rating 2 - Terrible. 7 out of 809 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gordon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, well-maintained hotel. Nicolas on reception and Théo in the bar looked after us particularly well.
Stayed 3 nights in Aug 2024

10/10 Excellent

Iestyn

Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Charles

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful city - great hotel
Lovely hotel. We were upgraded to a deluxe comfort room. Check in was easy and staff very helpful. The rooms were clean and well decorated, comfortable beds and air conditioning too! Bordeaux is a beautiful city. Driving around isn’t easy as it’s mostly pedestrianised but the staff in the hotel were very helpful with directions and maps and we received discounted parking locally, with our stay. Family friendly - yes.
Stayed 1 night in Jul 2024

6/10 Okay

Uma

Liked: Staff & service
It was what you expected for a 3 star hotel. They had a beautiful bar in the hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were helpful and very professional.
Stayed 2 nights in Jul 2024

10/10 Excellent

CESARE

Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Highly recommend
Stayed 1 night in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Bordeaux
Great location and friendly staff. Lovely cocktail bar.
Stayed 2 nights in Jun 2024

8/10 Good

Jenny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

CHRISTINE, Saint Petersburg

Stayed 3 nights in Jun 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stop Looking. Just book it. To much to list.
Stayed 2 nights in Jun 2024

10/10 Excellent

Raj

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Grand - Review
### Review of Best Western Grand Hotel Francais in Bordeaux, France I recently enjoyed another pleasant stay at the Best Western Grand Hotel Francais in Bordeaux. Having stayed here multiple times, I can confidently say this hotel consistently meets my expectations, and I would gladly return. **Highlights:** - **Great Location:** The hotel is centrally located, making it easy to walk to key attractions such as the Grand Theater and the river. - **Cleanliness:** The rooms and common areas are impeccably clean. - **Wonderful Staff:** The reception staff are incredibly helpful and friendly, enhancing the overall experience. - **Eco-Friendly Amenities:** The new water dispenser system near the reception is a fantastic addition, helping to reduce plastic waste. **Room and Amenities:** - The rooms, though small, are creatively designed to maximize space. For business travelers like myself who primarily need a place to sleep, the room size is not an issue. - The rooms are well-maintained and equipped with all necessary amenities. **Breakfast:** - The breakfast is good, offering a variety of options without being overly grand. However, both the rooms and breakfast are on the expensive side, which is typical for Bordeaux. Overall, Best Western Grand Hotel Francais remains my top choice for accommodation in Bordeaux due to its prime location, cleanliness, and excellent service. Despite the small room size and higher costs, the positive aspects make it a worthwhile stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Leonardo Jr.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location! Does the job.
Great location.
Stayed 3 nights in Jun 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very small hotel on side road near best spots in downtown area. Most things walkable. Rooms small but efficient and quiet. Lobby bar was very eclectic and great vibe. Theo, bartender, was amazing and made returning each evening a fun experience!
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Hannelore

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Tonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel tucked away on a quiet street in a bustling part of town. Has a great hotel bar.
Stayed 4 nights in May 2024

10/10 Excellent

WANDA

Stayed 4 nights in May 2024

8/10 Good

Wing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in the city centre. Public transit is close, even from the airport. The small window shades cannot be pulled up becsuse of broken string so it remained down all the time.
Stayed 2 nights in May 2024

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un sejour trop court
Nice place in a great location with very helpful staff at front desk, specially the one who welcomed us. On a grandement apprecié notre chambre et notre petit balcon. Excellent petit dejeuner mettant en vedette les produits locaux
Stayed 3 nights in May 2024