Marty Hotel Bordeaux, Tapestry Collection by Hilton
4-star hotel in Bordeaux City Centre
A snack bar/deli, self parking, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a front-desk safe.
Marty Hotel Bordeaux, Tapestry Collection by Hilton offers 61 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.
This Bordeaux hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This Art Deco hotel also offers multilingual staff, concierge services, and dry cleaning/laundry services. Limited onsite parking is offered on request (surcharge), and a car charging station is available. A total renovation of this property was completed in April 2023.
Marty Hotel Bordeaux, Tapestry Collection by Hilton is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Room service (during limited hours) is available.
Languages
English, French, Spanish
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 22 for adults and EUR 11 for children
Covered self parking fee: EUR 25 per day
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards and cash
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Citotel Chantry
Citotel Chantry Bordeaux
Citotel Chantry Hotel
Citotel Chantry Hotel Bordeaux
Citotel le Chantry
Marty Hotel Bordeaux Tapestry Collection by Hilton
Marty Hotel Bordeaux, Tapestry Collection by Hilton Hotel
Marty Hotel Bordeaux, Tapestry Collection by Hilton Bordeaux
Marty Hotel Bordeaux, Tapestry Collection by Hilton Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Nice lobby area & bar with breakfast in the morning. Coffee and tea in the room. Bed was very comfortable and shower/bathroom was nice with a hairdryer. Staff was pleasant and arranged a taxi pick up for us to the train station. I highly recommend this hotel.
The people at the hotel were all very friendly and helpful. The room was very comfortable and clean. It’s a cool hotel with a lot of modern art. We would definitely stay there again.
Comfortable room, friendly staff, good breakfast and great location. As a minor and personal comment, I did not enjoyed the art pieces exhibited in the reception and in the rooms.
This hotel is not in the centre of town as described by many its 20 euro taxi ride away from town. The rooms are very compact, there is no cafeteria or restaurant in the hotel. During our 4 day stay the bar was closed on 2 of these. There are two or three restaurants in the immediate vicinity no cafeterias. There is an efficient tram service a 3/5minutes walk away. The reception staff are extremely helpful. Breakfast is the only meal served in the hotel and even though it finishes at 10.30 if you go down at 10 there’s almost nothing left, in fact this morning on my insistence a member of staff went out to buy some bread as there was none there. This hotel is small, definitely not in the centre of town and lacks in house facilities. The decor is faux modern with which I have no problem but as far as I can see there’s more emphasis on the look than on the services offered. What I recommend it to friends no.
John
Stayed 4 nights in Oct 2024
6/10 Okay
María Alícia
Oct 9, 2024
Liked: Cleanliness, staff & service
Staff was all really wonderful the rooms need updating they did not feel clean
Breakfast area and breakfast staff really wonderful front desk very friendly and very helpful hotel is a good location walking distance to all shopping
Over all this was the only complaint the rooms need updating
We were there last week of September 2024
María Alícia
Stayed 3 nights in Sep 2024
6/10 Okay
Carlos
Traveled with partner
Oct 7, 2024
Había un olor muy desagradable en el cuarto, que permaneció durante toda la estancia
Modern hotel, friendly staff, comfortable bed and easy enough to walk in and out of the city.
Jack
Stayed 2 nights in Sep 2024
8/10 Good
Tom
Sep 25, 2024
Liked: Cleanliness, staff & service, room comfort
Refurbished hotel missed the mark
Good service but refurbished old hotel not completed to good standards. The rooms themselves are fine and look good and modern with a comfortable Hilton bed. Astheically it looks good, but the reality is it's a 1970s or older hotel which has been refreshed. Unfortunately items like windows (v thin and allowing lots of noise) and doors (not closing well) and old carpets, unrefurbished lifts let down the place. The staff are nice enough, but having expected a new hotel I was a bit let down by the unrefurbished elements and level of noise from our room. Next time for the price 170-180 eur I'd book a new hotel built to good standards.
Very pleasant clean and comfortable. The staff were extremely helpful. We found we could easily walk to anywhere in the city centre from the hotel but it is also close to a tram stop and the tram service in Bordeaux is frequent and cheap.
Claire
Stayed 6 nights in Jun 2024
10/10 Excellent
Sandy
Sep 25, 2024
Sandy
Stayed 1 night in Sep 2024
8/10 Good
Jennifer
Traveled with partner
Sep 22, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We were informed when we arrived that the Board and food service other than breakfast was not available. It would have been nice to have been notified in advance.
Jennifer
Stayed 2 nights in Sep 2024
6/10 Okay
Anne
Traveled with group
Sep 19, 2024
The property was presented as happening, trendy and boutique-y but we arrived and told that the downstairs bar with bar snacks etc was closed for the two days we were there. It is also in a non descript area - while close to the old town it was still a hike from the river. The staff were however kind, helpful and professional. This place just did not excite.
Anne
Stayed 2 nights in Sep 2024
6/10 Okay
Rocky, Aliso Viejo
Sep 16, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Room smelled moldy. Carpet was stained and dirty. Not sure why they used white cream carpet. Low grade towels (old used). Shower pan yellow and stained. Everyone who worked that was very nice. Looks like ownership is not investing enough money to keep the hotel up.
The hotel front desk staff were very nice and professional, the room was specious, however, we were given an accessible room which we did not request. The hotel location was far from the old town, and did not feel safe.
Very well situated with endless shopping available at a short distance away, coupled with the sites of historical interest.
Recommend to pre book the hotel parking.