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FirstName Bordeaux - part of JdV by Hyatt

4.0 star property

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Photo gallery for FirstName Bordeaux - part of JdV by Hyatt

City view
Lobby
Lobby
Breakfast, lunch, dinner served; French cuisine
Sundeck

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Room service
$157
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
14 Rue Claude Bonnier, Bordeaux, 33000
  • Place, Rue Sainte-Catherine
    ‪12 min walk‬
  • Place, Grand Theatre of Bordeaux
    ‪14 min walk‬
  • Place, Place des Quinconces
    ‪15 min walk‬
  • Airport, Bordeaux (BOD-Merignac)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Room, 1 King Bed

9.4 out of 10
Exceptional
(25 reviews)
  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Premium bedding, in-room safe, individually decorated

Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • 205 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Suite, 1 King Bed, Terrace (Sauna)

City view

Premium Suite, 1 King Bed, Terrace (Sauna)

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Terrace (Hot-Tub)

Premier Suite, 1 King Bed, Terrace (Hot-Tub) | Premium bedding, in-room safe, individually decorated

Premier Suite, 1 King Bed, Terrace (Hot-Tub)

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Premium bedding, in-room safe, individually decorated

Family Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

King Room

  • Sleeps 2

Deluxe Corner King Room

  • Sleeps 2

Room With 2 Twin Beds

  • Sleeps 2

1 King Bed, With Terrace And Sauna, Premium

  • Sleeps 2

Family King Room

  • Sleeps 4

1 King Bed, With Terrace And Hot-Tub, Premier

  • Sleeps 2

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  • Free WiFi
  • Air conditioning
  • Breakfast available
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About this property

FirstName Bordeaux - part of JdV by Hyatt

4-star Bordeaux hotel, connected to a rail/subway station in Bordeaux City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
FirstName Bordeaux - part of JdV by Hyatt offers 147 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 125-cm flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes and hair dryers.

This Bordeaux hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 3 meeting rooms are available. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. This Art Deco hotel also offers a 24-hour fitness center, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in August 2022.

FirstName Bordeaux - part of JdV by Hyatt is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Le Bada - This bistro specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Secured, covered self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Le Bada

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Shopping mall

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - August 2022
  • Smoking not allowed
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Towels provided

Entertainment

  • 125-cm flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day, plus a deposit of EUR 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 26 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Airport shuttle fee: EUR 60 per vehicle (maximum occupancy 2)
  • Covered self parking fee: EUR 25 per day (in/out privileges)
  • Pet deposit: EUR 250 per stay
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

FirstName Bordeaux - part of JdV by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 217 out of 291 reviews
Rating 8 - Good. 53 out of 291 reviews
Rating 6 - Okay. 12 out of 291 reviews
Rating 4 - Poor. 0 out of 291 reviews
Rating 2 - Terrible. 9 out of 291 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
Great service. Large room. Excellent breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

8/10 Good

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had been recently refurbished to a good standard, but we found it peculiar the toilet wash basin was further down the hallway, in the shower room. A fridge in the room would be a key advantage to allow for milk to be stored for drinks. Albeit the coffee was of good quality, having just the one double sachet was disappointing.
Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff were awesome
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephen, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Mahyar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing, room and interior are great. The immediate area surrounding the hotel is not great, they need exterior security as there were drunk and aggressive transient folks around the entrances and perimeter of the hotel; making a traveling family feel not secure.
Stayed 2 nights in Jul 2025

6/10 Okay

Morag

Liked: Staff & service, property conditions & facilities, room comfort
Great location on tram from airport. Quirky .. why? Cleanliness patchy.. glass ring marks not cleaned, water/tissues/bath mat not replenished..
Stayed 4 nights in Jul 2025

10/10 Excellent

Hance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Sally

Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for exploring Bordeaux. The room was lovely and the service great from start to finish. Delicious breakfast too. Would definitely stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Ricardo J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing amenities. Parking on site. Remarkable rooms, nice breakfast and nice and friendly customer service!
Stayed 1 night in Jun 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Very nice accommodations. Close to prime shopping. Excellent and friendly personnel. Good restaurant. Highly recommendable
Stayed 1 night in Jun 2025

8/10 Good

Leonard

Traveled with family
Liked: Amenities
Very clean Good location
Stayed 1 night in May 2025

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent experience from start to finish!
Stayed 6 nights in May 2025

10/10 Excellent

Azucena

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
FirstName was surprisingly a very cute and fun hotel. I loved the pet friendly atmosphere and the way that the hotel focuses on being eco-friendly. The staff was incredibly helpful and friendly. The rooms were clean and well kept. The hotel is within minutes from the main downtown area.
Stayed 3 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pros and cons

The decor of the public areas and room may not suit all tastes. A bit busy and garish to our taste, but everything functions fine. The immediate area, while safe, is exceedingly ugly. The immediate area is opposite a large shopping mall, which we had no interest in. A few blocks away, the area gets interesting with shops and restaurants. The hotel is convenient to many sites via the tram and buses. Checkout was weird. They charge you in advance and then charge you again when you leave. They said the initial charge would be blocked and everything will work out okay. I hope it will when I see my credit card statement.
Stayed 3 nights in May 2025

8/10 Good

Ross

Liked: Cleanliness, property conditions & facilities
Spacious and clean rooms. Great base to explore the city from!
Stayed 3 nights in May 2025

10/10 Excellent

Alan

Traveled with partner
Liked: Amenities
very convenient to old town, easy walk. nice furnishings
Stayed 3 nights in May 2025

10/10 Excellent

Mandy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice modern rooms. Clean facilities and helpful staff. Steps away from the city centre (10 min walk). Tram stop right outside that takes you to the airport.
Stayed 3 nights in May 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel with great rooms and amazing staff
Stayed 2 nights in May 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Bordeaux

Lovely hotel - super friendly staff who all spoke brilliant English, good underground parking (big bays) and large clean rooms. Highly recommend.
Stayed 1 night in May 2025