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FirstName Bordeaux - part of JdV by Hyatt

Property class: 4

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Photo gallery for FirstName Bordeaux - part of JdV by Hyatt

A modern restaurant interior with teal chairs, round tables, and a bar area with shelves of bottles.
Property video
A hotel room with a large bed, a seating area with a TV, and a view of the cityscape.
A rooftop terrace with outdoor seating, a table with a teapot, and a view of the cityscape.
A modern bar area with a circular glass enclosure, bar stools, and a well-stocked bar counter.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $147
includes taxes & fees
Nov 1 - Nov 2

Explore the area

View in a map
14 Rue Claude Bonnier, Bordeaux, 33000
  • Place, Hotel de Ville Palais Rohan
    ‪6 min walk‬
  • Place, Rue Sainte-Catherine
    ‪11 min walk‬
  • Place, Grand Theatre of Bordeaux
    ‪14 min walk‬
  • Airport, Bordeaux (BOD-Merignac)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Corner

A hotel room with a large bed, a seating area with a TV, and a view of the cityscape.

Deluxe Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with a large bed, a smaller sofa, a bedside table with a lamp, and a view of the outdoors.

Room, 1 King Bed

9.4 out of 10
Exceptional
(35 reviews)
  • City view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

A hotel room with a large bed, a small table, a shelf with items, and a view of buildings through the window.

Room, 2 Twin Beds

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Suite, 1 King Bed, Terrace (Sauna)

A hotel room with a large bed, a TV, a window with a view of buildings, a small table with a bottle, and a teddy bear on the bed.

Premium Suite, 1 King Bed, Terrace (Sauna)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite « Premier », 1 très grand lit, terrasse

A hotel room with a large bed, a small table with a drink, a sofa, a yellow chair, and a window with sheer curtains.

Suite « Premier », 1 très grand lit, terrasse

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

A child jumping on a bed with a teddy bear, a headboard, two lamps, and patterned pillows.

Family Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

A hotel room with two beds, a small table with a lamp, a window with a view of buildings, and a shelf with items.

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Park View

A compact hotel room with a bed, a small seating area with a table and chairs, and a large window offering a view of trees and buildings.

Room, 1 King Bed, Park View

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

FirstName Bordeaux - part of JdV by Hyatt

4-star Bordeaux hotel, connected to a rail/subway station in Bordeaux City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
FirstName Bordeaux - part of JdV by Hyatt offers 147 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 125-cm flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes and hair dryers.

This Bordeaux hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 3 meeting rooms are available. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. This Art Deco hotel also offers a 24-hour fitness center, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in August 2022.

FirstName Bordeaux - part of JdV by Hyatt is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Le Bada - This bistro specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Secured, covered self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Le Bada

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Shopping mall

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1963
  • Comprehensive food waste policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Renovated entire property - August 2022
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Towels provided

Entertainment

  • 125-cm flat-screen TV with satellite premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day, plus a deposit of EUR 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 26 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Airport shuttle fee: EUR 60 per vehicle (maximum occupancy 2)
  • Covered self parking fee: EUR 25 per day (in/out privileges)
  • Pet deposit: EUR 250 per stay
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

FirstName Bordeaux - part of JdV by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 343 out of 451 reviews
Rating 8 - Good. 74 out of 451 reviews
Rating 6 - Okay. 22 out of 451 reviews
Rating 4 - Poor. 1 out of 451 reviews
Rating 2 - Terrible. 11 out of 451 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, fantastic location, beautiful inside with great facilities and great decor . Very helpful staff too. Definitely recommend to families or couples or solo travellers.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast, very friendly staff and great location
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice clean rooms, staff we helpful and attentive.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. I would stay here again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Lovely room. Big shower. Great reception area and bar
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel very well located. Staff very friendly and helpful. Great room and love there was a steamer for clothes and a kitchenette
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Walkable to the center. Parking is very convenient and easy to find. Highly recommend it.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, about a 15-30 minute walk to a lot of bars a restaurants. Great rooms, staff and food.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and helpful, and the rooms were clean, spacious, and well-appointed.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
This is a very nice property in a calm, but convenient area with a very helpful and gracious staff.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel at the front desk namely Claire Nikola and Amanda were polite very helpful which facilitated an efficient check in and check out . They made recommendations for places of interest & restaurants in Bordeaux and transportation The personnel in the restaurant in the bar and restaurant were efficient and polite The hotel is well located and linked to the transport network.We would not hesitate to stay at the hotel when visiting Bordeaux Richard and Bernice
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - super convenient to the tram lines A and F which can get you just about anywhere. The AC didn’t work in my room, so they moved me (twice), but they did everything they could to accommodate and make it right. Staff was very kind and responsive.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was superb! Friendly and helpful. Location great! Close to public transportation; 10 minute walk from Cathedral and St Catherine’s Street. Across from a mall if that’s your thing.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for discovering Bordeaux. The mattress was very comfortable. The room was quiet and clean. A perfect stop during our holiday in France
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly and efficient staff. Most staff spoke excellent English. Rooms somewhat small, but in excellent condition
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These were the friendliest staff ever! The bed was so comfortable! The gym was great. We really enjoyed it!
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than its a hotel literally for animals, it was nice! My error on not noticing the first part so dog hair was my only turn off
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs. Bigger room. Bath room is big too. clean daily service. facility is clean. close to Tram station and mall. just a bit walking distance to tourist attraction areas. Highly recommended.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, helpful and friendly staff, installations clean and comfortable
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Amenities
Breakfast was exceptional
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient and close to the cathedral st Andre and the hotel de ville. Also about 5 min to most bistros. The staff at reception was amazing. Claire was so professional and knowledgeable she helped us plan our stay. Amande as well as most of the personnel. We recommend this hotel. The only negative point there was no little fridge in the room.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very convenient and really kind staff
Stayed 3 nights in Aug 2025