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Hotel Indigo Bordeaux Centre Chartrons by IHG

4.0 star property

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Photo gallery for Hotel Indigo Bordeaux Centre Chartrons by IHG

Exterior
Exterior
Property amenity
Premium bedding, pillowtop beds, free minibar items, in-room safe
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
18 Parv des Chartrons, Bordeaux, 33000
  • Place des Quinconces
    ‪10 min walk‬
  • Place de la Bourse
    ‪12 min walk‬
  • Grand Theatre of Bordeaux
    ‪14 min walk‬
  • Bordeaux (BOD-Merignac)
    ‪30 min drive‬

Room options

View all photos for Premium Room, 1 King Bed with Sofa bed

View from room

Premium Room, 1 King Bed with Sofa bed

  • 248 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | Premium bedding, pillowtop beds, free minibar items, in-room safe

Standard Room, 1 Queen Bed, Accessible

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

View from room

Premium Room, 1 King Bed with Sofa bed

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, free minibar items, in-room safe

Premium Room, 1 King Bed

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, free minibar items, in-room safe

Standard Room, 1 King Bed

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, 1 King Bed

Panoramic Suite, 1 King Bed | View from room

Panoramic Suite, 1 King Bed

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | Premium bedding, pillowtop beds, free minibar items, in-room safe

Standard Room, 1 King Bed, City View

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | View from room

Suite, 1 King Bed with Sofa bed

  • 441 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, City View

Suite, 2 Bedrooms, City View | View from room

Suite, 2 Bedrooms, City View

  • 732 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior detail

Grand Hotel Francais - ex. Best Western

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (826)
The price is $190
per night
$215 total
includes taxes & fees
Apr 3 - Apr 4
Grand Hotel Francais - ex. Best Western

About this property

Hotel Indigo Bordeaux Centre Chartrons by IHG

4-star Bordeaux hotel, connected to the convention center in Chartrons
A restaurant, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, 2 coffee shops/cafes, a snack bar/deli, and dry cleaning are onsite.
Hotel Indigo Bordeaux Centre Chartrons by IHG offers 100 accommodations with minibars (stocked with some free items) and laptop-compatible safes. These individually decorated accommodations include desk chairs. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Bordeaux hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The hotel also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

This business-friendly hotel also offers a fitness center, dry cleaning/laundry services, and a front-desk safe.

Hotel Indigo Bordeaux Centre Chartrons by IHG is a smoke-free property.

A complimentary manager's reception is offered each day.
Hotel Indigo Bordeaux Centre Chartrons by IHG has a restaurant on site.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 23 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Office
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Nearby parking fee: EUR 20 per day(98 ft away; open 24 hours)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Chèques-vacances, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Indigo Bordeaux Centre Chartrons by IHG Hotel
Hotel Indigo Bordeaux Centre Chartrons an IHG Hotel
Hotel Indigo Bordeaux Centre Chartrons by IHG Bordeaux
Hotel Indigo Bordeaux Centre Chartrons by IHG Hotel Bordeaux

Hotel Indigo Bordeaux Centre Chartrons by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 66 out of 111 reviews
Rating 8 - Good. 32 out of 111 reviews
Rating 6 - Okay. 9 out of 111 reviews
Rating 4 - Poor. 1 out of 111 reviews
Rating 2 - Terrible. 3 out of 111 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kayleigh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the loveliest staff. They were really helpful with our booking, interested in our trip and gave advice about the area. The rooms were beautiful and clean. The location was good for us and the trams were nearby so could get to anywhere we needed easily including the airport.
Stayed 1 night in Dec 2024

10/10 Excellent

Christophe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located almost along the river, right in the older part of town. Just steps from a tram line that will take you anywhere. In a modern glass building amongst the old stone ones. Close to a number of charming restaurants.
Stayed 5 nights in Nov 2024

10/10 Excellent

Laurence

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location by the river, stunning rooftop restaurant and bar, very friendly staff and public carpark very nearby
Stayed 1 night in Dec 2024

8/10 Good

Jean Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking view from 7th floor
Perfect location, easy access, easy booking and very friendly staff Nice view from the room Superb breakfast on 7th floor with breathtaking view but comes at a price Good value for money Will return if needed
Stayed 1 night in Nov 2024

6/10 Okay

xesus

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice in Bordeaux!
Great location and wonderful service by staff. Just about across the street from Tram stop and within walking distance to cafes. Stayed here after River cruise and it was great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Gordon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Caroline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Amanda Keryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stay was good but had to have room changed when we checked in due to aircon not working and another issue. But we had our room changed without any trouble. Housekeeping were not at the standard I would expect but other than that a good stay, comfy bed and excellent location. Customer service on front desk and in restaurant and bar also excellent.
Stayed 4 nights in Sep 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was close to riverside and boardwalk. Room was clean and comfortable. Enjoyed king size bed. Excellent breakfast.
Stayed 1 night in Sep 2024

6/10 Okay

Tracey

Liked: Room comfort
Disliked: Staff & service
Ok but disappointing
Nice hotel. Great location & excellent if you are driving as great car park right next door. Rooms comfy & goid size. However daily cleaning/maid service not good: when we arrived, hand wash totally empty so had to go to reception to ask for it to be replenished. Complimentary btls if water left after each service but mayy it s never bothered to put them in fridge in room so not cooled. Our 2 water glasses were never changed or even washed after either of 2 services (we stayed 3nights) & I left lipstick mark on mine as soon as we entered room after checkin & had a drink. Courtesy tray, which we had used the 2 hot chocs, 2 teabags & 2 milks & 2 espresso pods, not replenished after the following days service so we had nothing in it except some espresso pods but no milk etc. on last morning, mid shower, realised shower gel was completely empty so had to use the shampoo instead!!! Breakfast was pretty good but chaotic…..cutlery & crockery was as rare as hens teeth….. real available not no bowls anyway….ended up using tiny bowls from another section of breakfast which were child sized. No teaspoons provided for coffee & teas. Expected to use same plate you had your cooked breakfast on for croissants etc as no extra plates by bread/pastry area. Same with knives…..had to use knife from eating cooked breakfast to use for butter & jam or vice verses. Staff nice. Very helpful
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Staff & service
Good hotel and very friendly staff. Surely not a 4 star as advertised by Hotels.com. More like a 3 star as the decor is very dated
Stayed 2 nights in Sep 2024

8/10 Good

Philip

Stayed 4 nights in Aug 2024

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Safe environment. Odd motive - tropical island ... But this is France. It was odd that we had to wait 10 minutes for front desk to check if our room was ready - yet checking time was stated as 3:00pm and we were arriving at 6:00pm!
Stayed 4 nights in Sep 2024

10/10 Excellent

Katherine

Traveled with partner
We had a wonderful stay and especially liked the location. It was very near the river and we were able to walk along the path way to Cite du Vin. The hotel had a fabulous roof top restaurant where we had our breakfast every morning. The staff at breakfast were friendly, efficient and very accomodating. Less than a five minute walk there was a terrific little French restaurant called Chez DuPont on a very interesting street that made you feel you were in the heart of France.
Stayed 3 nights in Sep 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect - <5 mins from two tram stops which took you all over the city. There were also some fantastic restaurants nearby. Room was beautiful - resembled the photos on the site. We had a superior room which was perfect for 2 adults and a 12-year old. They got their own sleeping space rather than the usual sofa bed, they were very happy about that! Toilet was separate to bathroom and was a bit on the small side, so if your mobility is limited, that might be an issue. Toileteries were Nuxe, and were divine! Reception staff were great, particularly at check in - super helpful, spoke excellent english, and gave us lots of recommendations. Housekeeping needed some prompting to replenish toileteries but they were very fast and thorough. Rooftop bar was a bit of a disappointment, we encountered fairly slow service each time we went (hence the 3 stars for staff). Would happily go back!
Stayed 9 nights in Aug 2024

8/10 Good

Aimee

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Booked for one night so we could see Bordeaux whilst on a trip down to Spain. We went with Indigo IHG as this is a very good chain of hotels in the UK. I wouldn't say it's of the same standard as an Indigo in the UK but it was a nice quiet clean hotel. One of the comfiest beds I think I've ever slept in. Didn't have breakfast as lots of local options. Parking was 20 euros for 24 hours right next to the hotel under cover. And great locality to the centre of Bordeaux to be able to see all the historical monuments. Overall a good hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Sinead

Traveled with partner
Liked: Amenities
Great location, staff were great aswell. We arrived quite early after getting off a 6am flight. They allowed for us to check in early (we are ING club members so possibly why) this was much appreciated. Rooms were lovely and they had a nice roof top bar where you could have a drink or something to eat. Very happy with our stay.
Stayed 1 night in May 2024

4/10 Poor

Charles

Traveled with family
Disliked: Cleanliness
Bed bugs. Terrible house services
Stayed 4 nights in Aug 2024

6/10 Okay

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Indigo is tucked in a complex of tall buildings & signage is small & misleading. ICI eventg center instead of Indigo. Good location however.
Stayed 2 nights in Aug 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Great room set up for families
Stayed 2 nights in Aug 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable hotel with friendly staff. Great location. Rooftop restaurant and patio outstanding!
Stayed 3 nights in Jul 2024

6/10 Okay

Stuart

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bordeaux by the water
Hotel located close to the waterway and we stayed only 1 night. The rooms are small and dark and it us sparsely decorated. The bathroom was spacious, but not well lite
Stayed 1 night in Jul 2024

8/10 Good

Ryan

Stayed 1 night in Jul 2024