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Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room, 1 Double Bed with Sofa bed (1 personne)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 1 Double Bed with Sofa bed (2 personnes)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 1076 square feet (100 square meters) include conference space. This Bordeaux hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Novotel Bordeaux Centre Gare Saint Jean is a smoke-free property.

  • Water dispenser
  • Elevator
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Business center
  • Porter/bellhop
  • Vegan menu options available
  • Vegetarian menu options available
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • Computer station
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Conference space size (meters) - 100
  • Distance from property (ft) 3281
  • Free reception
  • Terrace
  • Distance from property (km) 1
  • Luggage storage
  • Distance from property (meters) 966
  • Distance from property (miles) 0.6
  • Concierge services
  • Snack bar/deli
  • Shared microwave
  • Shared refrigerator
  • Parking (limited spaces)
  • Total number of rooms - 99
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Coffee/tea in common areas
  • Number of bars/lounges - 1
  • Conference space
  • Meeting rooms
  • Tours/ticket assistance
  • Free WiFi
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Free parking nearby
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 1076
  • Banquet hall
  • Laundry facilities
  • Vegetarian breakfast available
  • Television in common areas
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Room Amenities

Novotel Bordeaux Centre Gare Saint Jean offers 99 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Cable/satellite TV service
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Dial-up internet access
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Housekeeping on request
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Energy-saving switches
  • Thin carpet in room

Parking

Self parking (surcharge) , Parking (limited spaces) , Free parking nearby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary manager's reception is offered each day.

La Gare des Sens - This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 16.5 per day
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at 5:30 AM

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

One child stays free

Guest education on local ecosystems and culture

Comprehensive recycling policy

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Debit cards not accepted

Property does not follow sanitization practices of any association

Staffed front desk

Guest will receive an email before arrival 24 hours

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

Cashless transactions are available

Masks are compulsory at the property

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 12

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Guests will receive an email with special check-in instructions

Property does not follow a brand or regulatory agency's sanitization guidelines

Property confirms they are implementing enhanced cleaning measures

Children stay free

Parking height restrictions apply

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 8 per pet, per night
  • Service animals are welcome, and are exempt from fees

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Mercure Bordeaux Gare Saint-Jean
  • Mercure Hotel Bordeaux Gare Saint-Jean
  • Mercure Bordeaux Gare Saint Jean Hotel Bordeaux
  • Hotel Mercure Bordeaux Centre Gare Saint Jean
  • Hotel Mercure Gare Saint Jean
  • Mercure Bordeaux Centre Gare Saint Jean
  • Mercure Gare Saint Jean
  • Novotel Bordeaux Centre Gare Saint Jean Hotel
  • Hotel Mercure Bordeaux Centre Gare Saint Jean
  • Novotel Bordeaux Centre Gare Saint Jean Bordeaux
  • Novotel Bordeaux Centre Gare Saint Jean Hotel Bordeaux

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Hotel Reviews

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