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Hotel Pullman Bordeaux Lac

4.0 star property

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Photo gallery for Hotel Pullman Bordeaux Lac

Restaurant
View from room
Exterior
32-inch flat-screen TV with satellite channels, TV, pay movies
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
1 Avenue Jean Gabriel Domergue, Bordeaux, Gironde, 33300
  • Bordeaux Congress Center
    ‪1 min walk‬
  • Barriere Casino Theatre
    ‪3 min walk‬
  • Matmut Atlantique Stadium
    ‪14 min walk‬
  • Bordeaux (BOD-Merignac)
    ‪15 min drive‬

Room options

View all photos for Classic Room, 2 Twin Beds

Premium bedding, desk, soundproofing, iron/ironing board

Classic Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Lake View

Premium bedding, desk, soundproofing, iron/ironing board

Deluxe Room, 1 Double Bed, Lake View

  • 312 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Superieure)

Family Room, Multiple Beds (Superieure) | Premium bedding, desk, soundproofing, iron/ironing board

Family Room, Multiple Beds (Superieure)

  • 312 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Superior Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Lounge)

Junior Suite, 1 King Bed (Lounge) | Premium bedding, desk, soundproofing, iron/ironing board

Junior Suite, 1 King Bed (Lounge)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Family Room, 2 Double Beds, Connecting Rooms

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Mercure Bordeaux Lac

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (421)
The price is $114
per night
$134 total
includes taxes & fees
Mar 3 - Mar 4
Mercure Bordeaux Lac

About this property

Hotel Pullman Bordeaux Lac

4-star Bordeaux hotel, connected to a shopping center in Le Lac
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Housekeeping is available on request.
Hotel Pullman Bordeaux Lac offers 166 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels and pay movies.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Pullman Bordeaux Lac features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 21528 square feet (2000 square meters) include conference space. This family-friendly hotel also offers a terrace, multilingual staff, and a garden. Parking is available onsite for a surcharge.

Hotel Pullman Bordeaux Lac is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Aquitania - Onsite bistro.
Vinoteca - Onsite wine bar. Open select days.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 8.50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Aquitania
  • Vinoteca

Things to do

  • 36-hole adjacent golf course
  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Baby bath
  • Baby monitor
  • Highchair
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 21,528 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 8.50 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 7:00 AM to 10:30 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Aquitania Bordeaux
Bordeaux Aquitania
Bordeaux Pullman Aquitania
Pullman Aquitania
Pullman Aquitania Bordeaux
Pullman Aquitania Hotel
Pullman Aquitania Hotel Bordeaux
Pullman Bordeaux
Pullman Bordeaux Aquitania
Hotel Pullman Bordeaux Lac
Hotel Pullman Lac
Pullman Bordeaux Lac
Pullman Lac
Pullman Bordeaux Lac Bordeaux
Hotel Pullman Bordeaux Lac Hotel
Hotel Pullman Bordeaux Lac Bordeaux
Hotel Pullman Bordeaux Lac Hotel Bordeaux

Hotel Pullman Bordeaux Lac Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 244 out of 569 reviews
Rating 8 - Good. 216 out of 569 reviews
Rating 6 - Okay. 59 out of 569 reviews
Rating 4 - Poor. 35 out of 569 reviews
Rating 2 - Terrible. 15 out of 569 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Amit

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful
Stayed 3 nights in Aug 2024

4/10 Poor

Richard

Traveled with family
The rooms were to a smart and good standard. The swimming pool was unsafe with only one set of stairs into it which were coming away from the floor. On check-in we were told the time for breakfast and were given the impression it was included only to then be charged EUR 25 per person per day. It was not worth that value. Knowledge of the reception staff wasn't great either.
Stayed 1 night in Jul 2024

10/10 Excellent

Carl

Stayed 2 nights in Jul 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We had broken down whilst trying here and our camper needed to be repatriated and the staff were excellent. They went the extra mile to help in any way they could
Stayed 1 night in Jul 2024

2/10 Terrible

Michael

Disliked: Staff & service, property conditions & facilities, room comfort
Tired old hotel poor value for money
Tired old business hotel. Depressing bilious green stained carpet and decor. Old bathroom with leaking shower and no surface to put toiletries on. Staff incompetent and took two card details. Charged the wrong card despite saying they would charge the other one. Charged for so called secure parking that wasn’t secure as anyone could get in and out as the barrier was automatic. We said we didn’t want breakfast but they tried to charge us for it anyway.. Horrible location, area felt very run down and unloved. A big mistake.
Stayed 1 night in Jul 2024

6/10 Okay

paul

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel with high deposits !!
Good : central Bordeaux very accessible by tram. Pool area and bar nice as is room all as would expect at this price level . Bad: Being asked for a 1400 Euro deposit on arrival for a 700 euro stay. When challenged we were told that the receptionist had put on too much and that it should be the cost of the room plus 100 euros a day though not to worry as this was only an authorisation and that the money wouldn't have been taken. On leaving we paid the bill owing. A couple of days later on checking the credit card it showed both the 1400 deposit and the 700. We enquired and then was told it was our credit card providers fault as they had cancelled the preauthorisation when we left. Whilst we are chasing this up - we feel that it is very presumptive of this hotel to take so much even if it is only 100 euros a day as soon as you arrive . If they feel the clientele are likely to do a runner - why not just charge the room rate and one flat charge of 100 euros . The cost of breakfast and dinner are quite expensive if not doing the lunchtime special and it is most unlikely that someone will take all their meals there during a 4 day stay!! Other niggles were lack of minibar/fridge in rooms on 4th floor and we struggled with the safe .
Stayed 4 nights in Jul 2024

10/10 Excellent

Andrew

Stayed 5 nights in Jul 2024

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel main reception and bar area is nice, with modern decor. The staff were also very friendly. The room had nice decor and very spacious and there was minimal noise from other guests. It was excellent that the hotel has a water tap offering filtered water (including sparkling) to refill. The only minor issue was the shower head did not work properly as half of the nozzles appeared to be blocked. Also, we got to our room and 10 minutes later the service maids were knocking on seeing if we needed the room clean which I thought was strange & even with the do not disturb sign they knocked on. The property is conveniently located with a tram stop right across the road. The tram journey towards central takes 20-30 mins depending on where you get off so easy. Although, going to the centre it begins quiet but more towards the centre it can get very busy and on the way back can also be standing room only. The hotel is also right near the lake and it is a nice walk around the lake.
Stayed 3 nights in May 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 7 nights in Aug 2023

8/10 Good

Nuno

Liked: Staff & service, property conditions & facilities
Good hotel, some confusion at the breakfast. Room carpets were "messy", not saying they were not clean but there were some brown stains here and there... suspicious.
Stayed 2 nights in Aug 2023

8/10 Good

Leon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the tram station.
Stayed 1 night in Jun 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

rowena

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Pullman is close to the wine museum. It is not so far away from driving to vineyards. The front desk staff are kind and helpful. They have a great parking lot which is not usually available in many hotels in France.
Stayed 3 nights in Oct 2022

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service
Disappointing
There was no spa - although it is included in Hotels.com description. Only good thing about this hotel was that it was right outside the tram stop and the ring road, so very easy to get into the city by tram; and away from the city by car. There were 2 (false) fire alarms from 7.15am on Saturday. The receptionist, when asked, said they were due to a new cleaner but didn't even apologise for the early wake up. No information in rooms, or on TV, about hotel, just a QR code which pointed to very limited info. Didn't have breakfast in hotel as it was 20.50 euros.
Stayed 4 nights in Sep 2022

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Staff were lovely. Room was great. Pool was great. Good lovely. Would definitely staff again.
Stayed 1 night in Sep 2022

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very accommodating. Room was very nice & spacious with a good view of the lake. Nice location on the outskirt of Bordeaux. Would recommend.
Stayed 2 nights in Sep 2022

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with fantastic staff
A very enjoyable stay. - very comfortable rooms. - modern, clean and well appointed lobby/bar. - fantastically helpful and friendly staff. - convenient location next to tram stop and bike rental. We will visit again for sure.
Stayed 4 nights in Aug 2022

8/10 Good

Adam

Stayed 1 night in Jul 2022

10/10 Excellent

Johann

Stayed 1 night in Jul 2022

10/10 Excellent

Amit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, nice lobby and swimming pool, great location and easy connectivity to the city centre.
Stayed 3 nights in Jul 2022

10/10 Excellent

ADRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NB Stay was Sat 9th Jul to Mon 11 Jul. Lovely setting in Bordeaux Lac. Room was excellent with Lac view. Tramstop outside was so convenient. Swimming pool area was great. Would love to stay again.
Stayed 2 nights in Jul 2022

6/10 Okay

Nadia Elisabeth, GLEN COVE

Traveled with family
When booking, I asked for 2 beds and got 1 bed. I had to ask them to change the room. I wanted to take a shower when i got to the room, but there was no body wash/ soap. I had to ask the front desk for soap. There was a convenient nespresso machine and tea kettle in the room. But there were no cups in the room to drink it. When i asked the front desk for cups, they told me could not help me and advised me to ask the hotel restaurant for a cup which i thought was strange. Why should i have to go fetch items that should already be in my room? Thats their job. The hotel looks nice in the lobby and the rooms were clean. But the carpeting in the halls needed vacuuming. Rooms were quiet.The train was conveniently located across the street. Pool was nice. Dinner in the restaurant was bland and mediocre, but the servers were nice. Breakfast was good but overpriced. There were few food options in the neighborhood and not too many other conveniences like a grocery, pharmacy, or convenience stores.
Stayed 4 nights in Jun 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Pullman
Very Corporate, out of Bordeaux - not much around, but good tram link to City
Stayed 3 nights in May 2022