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Borgo Montenero Vacation Packages

Very nice staff! Very very helpful and friendly! Breakfast was great as well! Will definitely come again when in Rome!

The location was great, very close to Trevi fountain. We found it really hard with the smell coming from the 5th floor toilets. The restaurant that served breakfast was also located on the 5th floor. So we skipped breakfast during our stay although we paid extra for breakfast when we booked the place as we could not deal with the bad smell as soon as we came out of the lifts. It is because it’s an old building probably but still we would have gone elsewhere if we had known about the bad smell. We wish we had read the reviews before we booked the place. This hotel certainly didn’t feel like a 5 star hotel. May be 3-4 stars.

Unfortunately, our stay was a very disappointing experience from beginning to end. The property did not meet the standards we expected, and the overall experience was nothing like what was advertised. Upon arrival, we immediately noticed several issues with the property and felt uncomfortable staying there. The condition of the accommodation was disappointing, and there were concerns regarding cleanliness, maintenance, and the overall quality of the room. The property did not feel properly prepared for guests. Communication and customer service were also frustrating. We expected the staff/management to be responsive and helpful when concerns were brought to their attention, but the situation was not handled in a way that made us feel valued as guests. Ultimately, we decided that the best option was to leave and find alternative accommodations rather than continue our stay. For the price we paid, the experience was completely unacceptable. I would strongly recommend that future guests carefully consider other options before booking. Based on our experience, I would not stay here again or recommend this property to others.

⭐⭐⭐⭐⭐ Exceptional Stay – Gaia Made It Unforgettable! We had a fantastic stay at this hotel! Everything was spotlessly clean, and the location could not have been better for getting around. The entire staff was incredibly warm, welcoming, and always ready to help with fantastic local recommendations. A very special mention goes to Gaia, who was absolutely amazing from the moment we checked in. She truly went above and beyond to make our stay feel special, and we cannot thank her enough for all her help and genuine hospitality. We had a wonderful experience and wouldn't hesitate to recommend this hotel to anyone. We’ll definitely be back!