Borjomi Palace

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Borjomi Palace

Bar (on property)
Aerial view
Reception
Indoor pool, outdoor pool
Terrace/patio

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
K. Gamsakhurdia str., 17, Borjomi, 1200
  • Merab Kostava's Garden
    5 min walk
  • Borjomi Museum of Local Lore
    7 min walk
  • Borjomi Cottage Tsemi
    8 min walk

Room options

Apartment, 1 Bedroom

  • 699 sq ft
  • Sleeps 2
  • 1 Queen Bed

Royal Suite, 1 Bedroom

  • 753 sq ft
  • Sleeps 2
  • 1 Twin Bunk Bed

Suite, 1 Bedroom

  • 807 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Single Room

  • 182 sq ft
  • Sleeps 1
  • 1 Queen Bed

Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Room, 1 Bedroom

  • 430 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

Superior Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

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About this property

Borjomi Palace

4.5-star Borjomi hotel with winery
2 restaurants, an attached winery, and a full-service spa are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, an outdoor pool, and a fitness center are onsite.
Borjomi Palace offers 164 air-conditioned accommodations with minibars and safes. Cable television is provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a spa tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
A winery is attached to this Borjomi hotel. In addition to a full-service spa, Borjomi Palace features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Event facilities measuring 2906 square feet (270 square meters) include a conference center. This Baroque hotel also offers a fitness center, a sauna, and a rooftop terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Borjomi Palace has designated areas for smoking.

Onsite venue - This buffet restaurant serves breakfast, lunch, and dinner.
Onsite venue #2 - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Georgian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fishing
  • Fitness classes
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Indoor pool
  • Karaoke
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Winery
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free supervised activities for children
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (2,906 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room

Accessibility

  • Elevator

More

  • 3 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Baroque architecture
  • Built in 2013
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: GEL 375 per person (roundtrip)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

National rating

Hotelstars Union assigns an official star rating for properties in Georgia. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Borjomi Palace Hotel
Borjomi Palace

Borjomi Palace Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 23 out of 48 reviews" "
Rating 8 - Good. 14 out of 48 reviews" "
Rating 6 - Okay. 6 out of 48 reviews" "
Rating 4 - Poor. 2 out of 48 reviews" "
Rating 2 - Terrible. 3 out of 48 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Grant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is interesting and comfortable. Wish the rooftop restaurant/bar was open as the view would have been great. Cleaning housekeeping staff were very nice. Only a few minute walk down to other restaurant options which was super. We would stay there again.
Stayed 6 nights in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Asya

Stayed 4 nights in Jun 2024

8/10 Good

Asya

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Iryna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best amenity of Borjomi Palace is friendly, helpful and responsive personnel!
Stayed 10 nights in Mar 2022

6/10 Okay

Verified traveler

Very basic but clean. Hotel needs a renovation. Fine for a night after a long hike but not a place where you want want to stay longer.
Stayed 1 night in Nov 2021

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Lovely place and live band made our stay stunning
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It makes one feel like royalty;superb location dominating town
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The landscape from the hotel is excellent.the breakfast is very good, and the personal is wiiling to help anytime.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff is exceptionally kind and professional. It’s a good place to check and improve your health.
Stayed 9 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of best hotels Best view to city and mountains
Stayed 1 night in Jan 2019

10/10 Excellent

Syimasnawarni/Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Shekhar

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Property in a good location
Excellent location close to the Borjomi Central Park. Large property with rooms in 3 separate buildings. Spacious rooms. Rooftop restaurant with over the top live singing. Vintage Russian style hotel
Stayed 2 nights in Oct 2018

2/10 Terrible

Heather, Scotland

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything is terrible except for the bed, it's ok
Everything except for the bed is terrible, well it's only ok, but better than elsewhere, more than two pillows for a double would have been appreciated. The bathroom stinks, and the mirror surround looks like poorly painted wood, but is infact poorly painted polystyrene!!!! TV hdmi doesn't work (nor other connections) tho it's pretty big, and have the awful restaurant music blasting down from upstairs, don't stay on the 4th floor of building two! The next morning we went to breakfast which was less than appealing, sour cream, rubbery eggs, or synthetic cake anyone? I did find some bread and cheese which was passable. On return to our room there was no electricity, so had to speak to the front desk again (first time was to sort the drain out the night before). Somehow the hallway fuse had been switched off. Next annoyance was the cleaning lady knocking on our door wanting to clean, 45 minutes before check out. The final insult was check out consisted of the front desk man holding out his hand for our key cards with only a grunt of acceptance. How this is a 4* hotel I have no idea. We did sit by the pool for a bit after check out since it was sunny and we didn't need to get to the airport for a while, but were 'surprised' at the poor quality and number of broken sun-loungers. I'd say bring a tent and stay somewhere close to the cave city of Varsia (which is well worth the journey) than staying in this hotel.
Stayed 1 night in Sep 2018

6/10 Okay

Customer1, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, pleasant staff, definitely recommend. On the first day had a little miscommunication about the booking, and the room was not as anticipated, but after discussing with the front desk team, all was corrected and room was replaced. Thanks to Anna Svanidze for the prompt response and support.
Stayed 8 nights in Sep 2018

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities
Check out the spa
It's a pretty nice hotel with a great pool and great spa service. Definitely stay two days so you can take best advantage of the spa. Breakfast was iffy, and the service seemed to be trying hard but was so-so.
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveler

Liked: Cleanliness
We had booked what we thought would be a nice room with a view and ended up with a small room with no view and cheap fixtures. Reception staff seemed disinterested and claimed hotel was overbooked. BreaKfast substantial but inedible. Not at all good value for money. Only saving grace was comfortable bed.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Boris, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first impression
Nice place, clean, peaceful, excellent location. Deserve to be recommended or visited again.
Stayed 1 night in Apr 2018

8/10 Good

Syed Ahmed, United Arab Emirates

Liked: Cleanliness, staff & service, room comfort
Pleasant stay
The location of the hotel is very convenient and walkable distance to Central park, bus station and the market. This hotel should offer a free shuttle to and from the main road as it would be much easier for the guest. The staff is over professional and do not much care for the guest personally. Breakfast is average with not much variety to offer and the rooms are comfortable with almost all the facilities you need. As per my experience, I felt that the hotel is great but they are not managing it properly. There is a restaurant on the 5th floor but the food is not up to the mark and the waiters very dull. I would rate my stay as pleasant but not as I expected, keeping in mind that it is a 4 star property.
Stayed 2 nights in Nov 2017