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Bedford Plaza Hotel - Boston

2.5 star property

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Photo gallery for Bedford Plaza Hotel - Boston

Room amenity
Lobby sitting area
42-inch TV with satellite channels
Meeting facility
Indoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
340 Great Road, Bedford, MA, 01730
  • Hanscom Air Force Base
    ‪4 min drive‬
  • Burlington Mall
    ‪6 min drive‬
  • Walden Pond
    ‪13 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Room, 2 Double Beds

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

7.0 out of 10
Good
(61 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Room, Accessible

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Bedford Plaza Hotel - Boston

Bedford hotel with indoor pool
An indoor pool, a fitness center, and a conference center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Bedford Plaza Hotel - Boston offers 97 accommodations with coffee/tea makers and hair dryers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. Premium satellite television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Bedford Plaza Hotel - Boston features an indoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center and 3 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 2500 square feet (232 square meters) include a conference center. This Bedford hotel also offers multilingual staff, tour/ticket assistance, and laundry facilities. Parking is available onsite for a surcharge.

Bedford Plaza Hotel - Boston is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 8:30 AM.

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Covered self parking on site (USD 5 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:30 AM

Things to do

  • Designer stores
  • Gym
  • Indoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (2,500 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from July 1 2025 to December 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 5.00 per night (in/out privileges)
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0002060230
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served or permitted at this property
Parking height restrictions apply

Property is also known as

Bedford Plaza
Bedford Plaza Hotel
Bedford Plaza Hotel Boston
Bedford Plaza Boston
Bedford Plaza Hotel Boston
Bedford Plaza Boston Bedford
Bedford Plaza Hotel - Boston Hotel
Bedford Plaza Hotel - Boston Bedford

Bedford Plaza Hotel - Boston Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 125 out of 330 reviews
Rating 8 - Good. 72 out of 330 reviews
Rating 6 - Okay. 59 out of 330 reviews
Rating 4 - Poor. 28 out of 330 reviews
Rating 2 - Terrible. 46 out of 330 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Stayed 1 night in Apr 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
I like that they take cash and it’s clean big it’s a hidden gem.
Stayed 1 night in Apr 2025

8/10 Good

vilma

Stayed 1 night in Apr 2025

10/10 Excellent

schuyler

Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
My 74-year-old disabled veteran father stayed at the Bedford Plaza Hotel from January 1st through April 1st. During his three-month stay, Ricky, Adithya (Sai), and Manny provided exceptional care and support. Their kindness, professionalism, and compassion made an enormous difference for my father and for our family. Ricky, in particular, went above and beyond. Working overnight shifts, he made sure my father who is very friendly and a night owl — always felt safe, welcome, and respected. Ricky also helped maintain a calm and secure environment, stepping in when needed to ensure guest safety. His attentiveness was not just professional, but deeply human. Throughout my father’s stay, I often called the front desk from two hours away. The gentleman at the front desk were always patient and reassuring, and Manny was equally kind whenever I visited in person. Hotel policy did routinely charge my father late fees (about $13) if payment wasn’t made by 11 a.m. On the day we came to collect his belongings after hospitalization, we arrived shortly before checkout following a two-hour drive, delayed by urgent medical calls. Although the front desk staff acknowledged my father’s cognitive challenges, an additional night’s charge was still required. I had hoped for some flexibility given the circumstances. Ricky especially deserves special recognition for his outstanding service and genuine dedication to guest safety and comfort. He truly made a lasting difference!
Stayed 5 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
It's ok
Stayed 4 nights in Mar 2025

2/10 Terrible

Jay

Stayed 1 night in Apr 2025

4/10 Poor

Danielle

Disliked: Cleanliness, property conditions & facilities

Waste of money

I stayed here for awhile and pricing was good. Then they raised their pricing double. They are charging what a 4 to 5 star hitel cjarges but yet they have no room service, no pool that works, breakfast is muffins, coffe amd crap waffles. There are no vending machines as they are all out of order. The rooms always have some issue whether its a non working sink, no heat, mold, stained bedding and towels. They offer basic motel service but yet are trying to charge what you would pay at a very nice hotel.I think the jokes on whoever would pay this rate when they can get a nice place.
Stayed 7 nights in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Will not return

Very old and run down hotel. Dirty furniture (big brown stain on chair). TV didn't work. Ceiling in bathroom had paint bubbling off. Stains on walls. Weird stuff at bottom of toilet that wouldn't flush. Several outlets didn't work. A lamp that didn't work. Very thin bedding. No protein at breakfast (only carbs).
Stayed 2 nights in Apr 2025

6/10 Okay

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
The continental breakfast needed more food choices in the room I had I could not get the air conditioner to turn on the thermostats were working but the air conditioner didn't seem to have power yet and I like to sleep in cool air
Stayed 1 night in Apr 2025

10/10 Excellent

Jean Hope

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place ever
Stayed 1 night in Apr 2025

6/10 Okay

John

Traveled with partner
A decent place to stay if you’re traveling through. Clean quiet and safe and a reasonable price for the room.
Stayed 1 night in Mar 2025

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

8/10 Good

Travis

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Diana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Edward

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Linda

Stayed 5 nights in Mar 2025

6/10 Okay

John

Traveled with partner
Liked: Cleanliness
I like the convenience of its location and the overall price of the rooms. It’s quiet and safe but the bathrooms and windows are def. In need of an upgrade.
Stayed 1 night in Mar 2025

8/10 Good

Ivan

Liked: Staff & service, room comfort
Stayed 7 nights in Mar 2025

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was working. Things falling apart and literally nothing to choose from at breakfast. Horrible experience
Stayed 2 nights in Mar 2025