Hilton Boston Park Plaza

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Boston Park Plaza

Ballroom
Exterior
3 bars/lounges
Lobby
Presidential Suite, 1 Bedroom | Living area | 47-inch Smart TV with digital channels, TV, Netflix

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • Breakfast available
  • Gym
  • Housekeeping

Explore the area

Map
50 Park Plaza, Boston, MA, 02116
  • Boston Public Garden
    ‪2 min walk‬
  • Newbury Street
    ‪3 min walk‬
  • Boston Common
    ‪7 min walk‬
  • Boston, MA (BNH-Boston Harbor Seaplane Base)
    ‪16 min drive‬

Room options

Room, 1 Double Bed, Accessible, Bathtub (Mobility)

  • 400 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed (Wicked Small Room)

  • 180 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Double Beds

  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Wicked Small Room)

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Wicked Small Room)

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Terrace (Garden)

  • 1430 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 1 Bedroom

  • 1160 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed with Sofa bed

  • 550 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed (Wicked Small Room)

  • 180 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed (Wicked Small Room)

  • 180 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hilton Boston Park Plaza

Hotel in Bay Village
2 restaurants, 3 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hilton Boston Park Plaza offers 1060 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 47-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. This hotel offers access to a 24-hour business center and 35 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 64944 square feet (6033 square meters) include conference space. This Beaux Arts hotel also offers a fitness center, a library, and a vending machine. Parking is available onsite for a surcharge.

Hilton Boston Park Plaza is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Strega Italiano - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Off the Common - This restaurant specializes in local cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 40 per day)
  • Valet parking on site (USD 68 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 to 50 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Off the Common
  • Strega Italiano

Things to do

  • Art gallery
  • Fitness classes
  • Gym
  • Library
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Free crib
  • Grocery/convenience store
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 35 meeting rooms
  • 64,944 square feet of conference space
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Built in 1927
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property will place a USD 500 per night credit card authorization at check-in for Presidential Suite or Garden Suite bookings.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per night
  • Resort fee: USD 40.75 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 50 per person
  • Fee for in-room wireless internet: USD 0 per day (rates may vary)
  • Valet parking fee: USD 68 per day
  • Nearby parking fee: USD 40 per day (499 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015390350
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Boston Park Plaza
Boston Park Plaza Hotel
Hotel Boston Park Plaza
Park Plaza
Park Plaza Hotel
The Boston Park Plaza Hotel And Towers
The Boston Park Plaza Hotel
Boston Park Plaza
Hilton Boston Park Plaza Hotel
Hilton Boston Park Plaza Boston
Hilton Boston Park Plaza Hotel Boston

Hilton Boston Park Plaza Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1689 out of 3283 reviews" "
Rating 8 - Good. 802 out of 3283 reviews" "
Rating 6 - Okay. 421 out of 3283 reviews" "
Rating 4 - Poor. 213 out of 3283 reviews" "
Rating 2 - Terrible. 158 out of 3283 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Stayed 3 nights in Oct 2024

6/10 Okay

Kimberlee

Stayed 1 night in Oct 2024

2/10 Terrible

Jamey

Business traveler
Prior to arriving, Hilton did not reach out to let us know that their workers were on strike. 7am to 8pm workers are out front on the sidewalk with makeshift drums and airhorns. I felt bad for the workers inside the hotel but to not let customers know ahead of time that you won’t be sleeping past 7am. The noise is awful. Our room was only cleaned one out of the 5 nights. Would not stay here and the lack of communication about their situation says everything.
Stayed 1 night in Oct 2024

4/10 Poor

Akiyo

Liked: Cleanliness
Stayed 3 nights in Oct 2024

6/10 Okay

Keith

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Tracy

Traveled with group
Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Kyle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a great hotel, very busy, great location. They had a strike going on outside the hotel, so it was noisy as well as the staff on strike were the cleaning staff so our hotel room was not cleaned everyday. But I would stay here again.
Stayed 4 nights in Oct 2024

2/10 Terrible

Joan

Disliked: Property conditions & facilities
Tub unsafe; no mat, no grab bars in tub area, cramped room… noise from outside protest unacceptable.
Stayed 1 night in Oct 2024

6/10 Okay

Derrick

The property had strike and no disclaimer also the customer service phone rep was rude
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a good location
Hotel has a beautiful and lively lobby area with big bar. Only downside of hotel is that, although renovated, the rooms still felt old. Room was overall clean and comfortable.
Stayed 2 nights in Sep 2024

4/10 Poor

Sergio

Disliked: Staff & service, room comfort
Too small not worth it.
Room was incredibly small, not worth 2k for the weekend.
Stayed 2 nights in Oct 2024

2/10 Terrible

Nicole

Traveled with family
Disliked: Property conditions & facilities, room comfort
Quite a disappointment
Honestly i was super disappointed with our stay. i took my family to Boston since we lost our condo in Florida due to the hurricane and based on the photos this placed looked immaculate. Everything looked the same as the photos except for our room. For $1900, we were out in an extremely small room with wallpaper coming off the wall and walked in to the heat on and the room at 80 degrees. I called immediately and they had a maintenance technician sent up to our room to fix it. He was able to fix it but made an unnecessary comment about squirrels being in the air conditioners which really made us feel uncomfortable. My husband complained and we were upgraded to another room that was larger, but still had issues with no pillows in the room and again wallpaper coming off the walls. There were protestors outside for the three days we were there and could not sleep and our children were woken up to at 6 in the morning each day. We will not be staying here again.
Stayed 3 nights in Oct 2024

2/10 Terrible

Teresa

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
there was a strike and rooms were dirty with no service at all.
Stayed 2 nights in Oct 2024

2/10 Terrible

Shawn

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was a big labor dispute at this hotel. My morning wake up call at 7 am was from the labor dispute protestors. They were shouting, yelling, beating drums, and blowing whistles all day into night. The hotel did nothing to prevent this labor dispute and it was very disruptive to guests like us. Upon check-in we were notified that there was an ongoing labor dispute, but the clerk that checked us in didn't put us in an interior facing room, but instead put us in a room facing all the noise from the protestors. On our second night, we requested a room away from all the noise, but the check-in clerks should have at least advised us about all the noise on our first night and told us that loud protesting would be taking place, so we could have told them to put us in a room away from all the noise. Overall, we are very dissatisfied with our stay here. I would say beware if you stay here and make sure and ask if there is an ongoing labor dispute and ask for an interior facing room. Also, the bathrooms are very small. We were very surprised at how little room there was.
Stayed 3 nights in Oct 2024

6/10 Okay

Carron

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I have stayed at this hotel before, and was left with a a great impression last time, but this time felt very different. The room was old, moldy, had a bad smell, trash from previous guest had not been emptied, and the linens didn’t seem to be well laundered. Thankfully, I didn’t need to spend very much time in the room, I knew it would be quite small but that really wasn’t a concern for me. The cleanliness was my biggest issue. Also, as I’m sure many have stated, there was a hotel staff strike going on while I was there. I am incredibly grateful that I couldn’t hear the noise from my room, but it did make common areas quite loud and uncomfortable (which is obviously the purpose, I hope that those on strike have their needs met quickly!!) Overall I’d give a 2/5 for my stay. The neighborhood and central location to everything are fantastic. I was able to walk around Back Bay, Beacon Hill, all the way up to North End and Waterfront from this spot! I was just super disappointed in the state of my room, but to be fair, grateful to not be kept awake all night and early in the morning with the noise.
Stayed 4 nights in Oct 2024

4/10 Poor

Brian

Stayed 2 nights in Oct 2024

8/10 Good

Heath

Stayed 1 night in Oct 2024

6/10 Okay

Karen

Traveled with partner
Disliked: Cleanliness
The property itself is beautiful and in a great location central to most everything. However, there was a strike going on when we visited she this caused for subpar cleaning, our fridge was still filled with the previous guest food, and the bathroom was gross, there was hair all in the shower. While I respect the right to protest and strike it was very loud and we couldn’t even relax in our rooms. There was no daily maid or room service. The rates should have been reduced for this inconvenience but they weren’t. Otherwise, besides the tiny rooms,and the strike the stay would have been ok.
Stayed 2 nights in Oct 2024

6/10 Okay

Linda

Liked: Cleanliness, staff & service, amenities
Too big and has lost the charm it had once it was renovated by Hilton.
Stayed 1 night in Sep 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience thank you for making me feel home
Stayed 5 nights in Oct 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had amazing customer service due to an air on my part. We arrived one day for our reservation. The kind and generous woman at the check encounter was very helpful and assisted us with our issues of having a room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful customer service! I miss plan the trip by one day and we arrived one day before our reservation. The lovely lady at the check encounter was very helpful and got us taken care of so we had a room for the night. She proceeded to try to make sure that we could stay in the same room for our two nights stay. I highly recommend this hotel
Stayed 1 night in Oct 2024

6/10 Okay

Arjun, Mission

Hotel overall ok not great
Stayed 1 night in Sep 2024

6/10 Okay

prashant

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice place to stay, only thing had to wait over an hour for my car from valet
Stayed 2 nights in Oct 2024

4/10 Poor

Elisabeth

Traveled with family
Disliked: Property conditions & facilities
I was excited for my stay. It’s okay to walk by during the day, not the best at night. I was staying one night. They’re slowly doing construction within the hotel. Had to checkout early because of protests starting at 6 am, and it took 30 mins to get ear plugs
Stayed 1 night in Oct 2024