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citizenM Boston North Station

4.0 star property

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Photo gallery for citizenM Boston North Station

Lobby
Property amenity
Meeting facility
Lobby
Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
$128
includes taxes & fees
Jan 18 - Jan 19

Explore the area

View in a map
70 Causeway Street, Boston, MA, 02114
  • Place, TD Garden
    ‪1 min walk‬
  • Place, Museum of Science
    ‪10 min walk‬
  • Place, Massachusetts General Hospital
    ‪11 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (View)

7.0 out of 10
Good
(2 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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4.7 out of 5, Exceptional, 2,174 reviews
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About this property

citizenM Boston North Station

4-star Boston hotel, connected to a shopping center in West End
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Boston North Station offers 272 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 6 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area.

CitizenM Boston North Station is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

citizenM Boston North Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3195 out of 4224 reviews
Rating 8 - Good. 624 out of 4224 reviews
Rating 6 - Okay. 233 out of 4224 reviews
Rating 4 - Poor. 91 out of 4224 reviews
Rating 2 - Terrible. 81 out of 4224 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Keri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and market close
Stayed 4 nights in Oct 2025

10/10 Excellent

LiQi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, friendly staff, clean rooms… only con was parking. Wished that the hotel would validate parking at the TD garden parking garage.
Stayed 1 night in Sep 2025

10/10 Excellent

Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Sep 2025

10/10 Excellent

Joshua

Stayed 2 nights in Sep 2025

4/10 Poor

Jerry D

Stayed 5 nights in Sep 2025

10/10 Excellent

Fabianni, Miami

Stayed 1 night in Oct 2025

6/10 Okay

Greg

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great. Great location! However, the rooms don’t make sense for more than one guest. The toilet and shower are in a small, almost transparent, pod in the middle of the room. So it feels like you are using the restroom right in the middle of the room. It also makes it difficult to use the restroom at night without disturbing the other person because of the light. Great spot for someone traveling alone. Not a great design for anyone traveling with someone.
Stayed 2 nights in Oct 2025

4/10 Poor

Jacob

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Very nice lobby, not so nice room.
Stayed 2 nights in Oct 2025

6/10 Okay

Chanille

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is great and convenient, only complaint is how rude over night security was on 10/4. Lost my room key and went through extreme rudeness & through hell and back to get inside just to get to the front desk to ask for a new key.
Stayed 1 night in Oct 2025

8/10 Good

Savanna

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in late night and didn’t know there was an intercom by the revolving door (no instructions about that although I messaged the property about my late check in). Downloaded the citizenM app which did nothing and only added more confusion. I was able to go in with another person who tapped their card on the door. Otherwise the staff were kind and accommodating when I arrived at the front desk. The cost of my stay was really expensive but I would say less compare to other hotels around. Overall I enjoyed my stay and the view from my room. I will recommend this hotel.
Stayed 3 nights in Oct 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome views from room and bar. Shopping and food eatery nearby
Stayed 3 nights in Sep 2025

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities, room comfort
The staff were incredibly kind, great service. The room is on the smaller side, but usable and comfortable for one person. Amazing for someone planning to go to a concert/game at TD Garden. Bed and bedspread are super comfortable too. Favorite part was the iPad which could control the blinds, lights, and TV. Only gripe was there were some socks from a previous guest that fell in the gap between the bed and the wall. Good gym that’s almost always empty. Overall, would stay again, great service, gorgeous views.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay and the staff are so welcoming every time I am there they know my name. Really makes feel welcomed. Keep up the great hospitality Thank you
Stayed 4 nights in Sep 2025

10/10 Excellent

Kris

Traveled with partner
Liked: Amenities
We had never been to Boston and this was such a great location! Everything is walkable
Stayed 2 nights in Oct 2025

10/10 Excellent

Olivia

Stayed 2 nights in Sep 2025

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was pretty accessible and close by. The staff was super welcoming and room was very clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Zilvinas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Sep 2025

8/10 Good

robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second citizenM I have stayed at, and I must say I have loved their concept as well as their location in both Boston and Chicago. The only minus thing I could say would be. I wish they had coffee machines in the room.
Stayed 4 nights in Sep 2025

10/10 Excellent

Makayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Ben

Business traveler
Liked: Amenities
Great place to stay in a great location. The view from the rooms are amazing, breakfast good and bed comfortable. Would 100% stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful, and hotel could not be in a better location! Room was a bit small and minimal, but has all you would need. Lobby is a great space to hangout, grab a late snack, or enjoy a drink on the balcony. We enjoyed the breakfast several mornings, and the espresso/coffee bar was an awesome addition.
Stayed 5 nights in Sep 2025

10/10 Excellent

Shyla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If i ever have to stay in Boston again THIS is where im going to stay! So clean, the vibes and environment are just simply unmatched. I love the check in/out process. and ABSOLUTELY PERFECT if you need to attend TD Garden for an event, the definition of convenience.
Stayed 1 night in Sep 2025