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citizenM Boston North Station

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for citizenM Boston North Station

Interior
King Room Downtown View | Premium bedding, pillowtop beds, in-room safe, desk
Interior
Exterior
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Free WiFi
  • Breakfast available
  • Air conditioning
  • 24/7 front desk
  • Gym

Explore the area

Map
80-120 Causeway Street, Boston, MA, 02114
  • TD Garden
    ‪2 min walk‬
  • The Freedom Trail
    ‪4 min walk‬
  • Museum of Science
    ‪10 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for King Room Downtown View

Premium bedding, pillowtop beds, in-room safe, desk

King Room Downtown View

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, pillowtop beds, in-room safe, desk

King Room

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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Free WiFi
Restaurant
Air conditioning
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4.7 out of 5, Exceptional, (610)
The price is $119
per night
$139 total
includes taxes & fees
Feb 5 - Feb 6
citizenM Boston Back Bay

About this property

citizenM Boston North Station

4-star Boston hotel, connected to a shopping center in West End
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Boston North Station offers 272 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 6 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area.

CitizenM Boston North Station is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Lever door handles
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

citizenM Boston North Station Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2186 out of 2982 reviews" "
Rating 8 - Good. 488 out of 2982 reviews" "
Rating 6 - Okay. 173 out of 2982 reviews" "
Rating 4 - Poor. 71 out of 2982 reviews" "
Rating 2 - Terrible. 64 out of 2982 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome jem of a hotel. Wel done
Stayed 1 night in Oct 2024

8/10 Good

Yeganeh

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2024

10/10 Excellent

greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place if going to event at the garden
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
conveniently located.
Stayed 1 night in Oct 2024

8/10 Good

virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Great bar staff, cool games in lobby
Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2024

6/10 Okay

paula

Liked: Cleanliness, staff & service
Disliked: Amenities
I didnt realize how small the rooms are. It felt very claustrophobic. I particularly didnt like the super tiny vanity. I would not stay there again.
Stayed 2 nights in Oct 2024

8/10 Good

Colette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very sleek etc but the room was tiny. Bed pushed against the window (view of the city) so we had to climb over each other. No comments!!!). Vanity in the middle of the room. Little privacy even in the bathroom, not what I expected for $700 a night. Service when available was good and friendly

6/10 Okay

Krista

Liked: Cleanliness, property conditions & facilities
Disappointing
Soap is SO important in a hotel room. At the sink was the smallest most worthless soap! In today’s health conscious world to have such itty bitty hand soap is unreal! Why not have a bottle of hand soap/gel for the sink as even 2 star hotels know to do? They also do not offer room service unless you digitally ask by noon!
Stayed 2 nights in Oct 2024

10/10 Excellent

Theresa

Stayed 1 night in Sep 2024

8/10 Good

Isander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too expensive.
Too expensive for the type of Hotel. Modern and nicely decorated but limited services.
Stayed 2 nights in Oct 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for my daughter and I, here for a rowing race
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely small, but I already knew that before I booked, but it was comfortable enough for one person. The hotel itself was excellent, the staff were very friendly, convenient location, clean, modern & within walking distance of nearly everything. I would stay here again!!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Weiser

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not have been in a more convenient location. We took the train directly into north station and then did a day trip to Salem (in and out of north station) during our stay, so this could not be beat. Great common areas and a fun set up! My only complaints are the breakfast was really pricey for what it was and there were several hairs in our room, but otherwise was very clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Alix Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay greatly! The staff always went above and beyond. We were there for a week and by day 3 we would walk in and everyone would greet us by name. Feel like family. Definitely would recommend 100/10!
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Reid

Stayed 4 nights in Sep 2024

10/10 Excellent

Joe Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
I loved how it was above the TD garden for games
Stayed 3 nights in Oct 2024

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a fantastic stay. Hotel staff were very friendly and accommodating and the hotel was such a convenient spot to stay after attending an event at the TD Garden. Room was super cute. Would definitely stay again if we have another event.
Stayed 1 night in Oct 2024

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and great location!
We stayed for two nights and loved this hotel! Location was great and walking distance to the Chelsea train station. There is a large grocery store also within walking distance. The first room we were given did not have working AC, so we were moved to another room and unfortunately the living room TV wasn’t working. It was supposed to be fixed our second day but never was (but we had plans out so we really didn’t need the 2nd tv). Breakfast was really good!
Stayed 2 nights in Oct 2024

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Moreland

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was very dusty, and it felt like cleaning was an afterthought. Otherwise, very accommodating, great location, and the staff were pleasant and welcoming.
Stayed 1 night in Oct 2024

10/10 Excellent

Xavier

Stayed 3 nights in Oct 2024