citizenM Boston North Station

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM Boston North Station

Interior
Interior
King Room Downtown View | Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Terrace/patio

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Free WiFi
  • Breakfast available
  • Air conditioning
  • 24/7 front desk
  • Gym

Explore the area

Map
80-120 Causeway Street, Boston, MA, 02114
  • TD Garden
    2 min walk
  • The Freedom Trail
    4 min walk
  • Museum of Science
    10 min walk
  • Boston, MA (BOS-Logan Intl.)
    7 min drive

Room options

King Room Downtown View

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

King Room

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

citizenM Boston North Station

4-star Boston hotel, connected to a shopping center in West End
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Boston North Station offers 272 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 6 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area.

CitizenM Boston North Station is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Lever door handles
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

citizenM Boston North Station Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2083 out of 2873 reviews" "
Rating 8 - Good. 487 out of 2873 reviews" "
Rating 6 - Okay. 170 out of 2873 reviews" "
Rating 4 - Poor. 72 out of 2873 reviews" "
Rating 2 - Terrible. 61 out of 2873 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes- Large and comfortable lounging area. Impressed with the cleanliness. Beautiful view of city from room. Staff very accommodating and friendly. Dislikes- Very tiny room with barely any shelving and basically one drawer to put your clothing. Small closet area fit dresses/shirt and jackets. Bed against the window made it very difficult for my wife and I to get into/out of bed without crawling over each other. Seems to be a room for a younger single person. Definitely not a room for an older couple with joint issues. Thought I saw a picture of room online that was different. Out of four elevators, one was being renovated and another seemed broken often.
Stayed 4 nights in Sep 2024

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfection! Comfy,clean,perfect location..I loved everything about it!
Stayed 1 night in Sep 2024

10/10 Excellent

Francis, Frankfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Harut

Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They held our bags until we could properly check-in. Staff was friendly, breakfast buffet was great, room space was optimized, yet comfy and had everything we needed.
Stayed 2 nights in Sep 2024

10/10 Excellent

The official

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 1029 bathroom ceiling looks like it have mold on the roof of the shower
Stayed 1 night in Sep 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
I had no idea what to expect love the concept of citizenM Room was clean and just right size for one. Close to venue (attending concert)
Stayed 1 night in Sep 2024

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d give this 5 stars if I knew what I was getting. It is not a traditional hotel. I want even sure how to find the checkin lobby. The room was straight out of IKEA. Extremely small, the bathroom was a frosted glass enclosure in the room! No privacy! The bed was against the wall so one person had to climb over. No seating except for a small desk. Bathroom sink wasn’t even in the bathroom. The perks were location to the TD Center and Airport and the bed was top notch comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice lobby & restaurant/bar area to relax in. Rooms are efficient & snug, we chose one with an incredible view of the city
Stayed 5 nights in Sep 2024

8/10 Good

Stephanie

Stayed 1 night in Sep 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Andrea, Coventry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right next to TD Garden
Stayed 1 night in Sep 2024

10/10 Excellent

L A Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Boston, and our room gave us one of the best views we've had while we were here. This is a great hotel in a great part of town, traveler friendly because, among other things, there is transit on all sides. The room itself was very user-friendly -- just enough of everything and not too much of anything. Thank you for a great experience.
Stayed 2 nights in Aug 2024

8/10 Good

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Emma

Stayed 2 nights in Aug 2024

6/10 Okay

Cynthia, Boxford

Liked: Cleanliness, staff & service, property conditions & facilities
It was right next to TD NORTH BOSTON GARDEN. However, it was not our cup of tea. It is for young people. very funky and a do it yourself type of operation. The decor was juvenile. I felt the room was like a hotel inside an airport. Extremely small, probably between 120-150 square feet! But the worst of all, the bed was against the window sideways and if you have to get up in the middle of the night you have to wake up your partner to get out of bed! I you have things like I pad or book, water , etc. there is only the window shelf to put things. It is abour 5-6 inches wide. I would not go back but it was next to the venue. We survived one night but not again. If you are on the older side of life, do not stay here.
Stayed 1 night in Sep 2024

10/10 Excellent

Mariana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location!
Stayed 5 nights in Sep 2024

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, delicious food, well located for easy access to the train.
Stayed 5 nights in Sep 2024

10/10 Excellent

Frank

Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chic property in a fantastic location. Weren’t bothered by noise at all and service was exceptional
Stayed 3 nights in Sep 2024

10/10 Excellent

Kayle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Lindsay, Waunakee

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch
Stayed 2 nights in Sep 2024