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citizenM Boston North Station

4.0 star property

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Photo gallery for citizenM Boston North Station

Terrace/patio
Property entrance
King Room Downtown View | Premium bedding, pillowtop beds, in-room safe, desk
Interior
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Free WiFi
  • 24/7 front desk
  • Gym
  • Air conditioning
$243
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
80-120 Causeway Street, Boston, MA, 02114
  • TD Garden
    ‪2 min walk‬
  • New England Aquarium
    ‪16 min walk‬
  • Boston Common
    ‪18 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for King Room Downtown View

Premium bedding, pillowtop beds, in-room safe, desk

King Room Downtown View

9.4 out of 10
Exceptional
(102 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, pillowtop beds, in-room safe, desk

King Room

9.0 out of 10
Wonderful
(535 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Boston North Station

4-star Boston hotel, connected to a shopping center in West End
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Boston North Station offers 272 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 6 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and coffee/tea in a common area.

CitizenM Boston North Station is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

citizenM Boston North Station Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2806 out of 3727 reviews
Rating 8 - Good. 570 out of 3727 reviews
Rating 6 - Okay. 196 out of 3727 reviews
Rating 4 - Poor. 80 out of 3727 reviews
Rating 2 - Terrible. 75 out of 3727 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Katerine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very central to everything. We walked everywhere and felt safe. The hotel was very clean The only downside is that the rooms are tiny.
Stayed 4 nights in May 2025

10/10 Excellent

Zoe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maddie Nicole Keyla Corey and Zach were all amazing. I don’t know who the floor manager was on evening of 5/27, but also fantastic.
Stayed 2 nights in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Bob

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff was very friendly and helpful. Great location by TD Garden. Beautiful lobby, great view from room. Room was on the small side, bed was the length of one end of the room so you couldn’t access the far side and one person in the bed had to climb over the other to get in or out. Shower and toilet were not in a separate room but separated by an enclosure which might be less private than most are used to
Stayed 2 nights in May 2025

10/10 Excellent

CARLOS ANTONIO RODRIGUEZ, OAXACA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing 4-night stay for business! The atmosphere was nice and amenities functional. the friendly staff made all the difference. Breakfast was enjoyable, and I absolutely loved the complimentary water bottles – such a delightful touch! While I wouldn’t recommend it for families with kids, it’s a fantastic choice for anyone looking for a great stay. Can't wait to come back!
Stayed 4 nights in Apr 2025

8/10 Good

Adam

Stayed 3 nights in May 2025

10/10 Excellent

Nancy I

Liked: Cleanliness, amenities
The room is small but efficient and lots of fun with the small touches included.
Stayed 2 nights in May 2025

10/10 Excellent

Maxime

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
CitizenM North Station in Boston is conveniently situated in the heart of the city. Very nice hotel, clean, and friendly staff. If you are attending a game or concert at TD Garden or Fenway, this spot is amazing, as you are right at the North Station to catch any train line out. I recommend this hotel.
Stayed 1 night in May 2025

4/10 Poor

Laura

Disliked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Faye

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very cool. Small but super cozy. Love the iPad that can control the lighting and love how easy it is to connect the TV to my phone.
Stayed 1 night in May 2025

10/10 Excellent

Serena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was incredibly convenient especially if you are going to see a Celtics game. It is also right above the train system which makes it easy to get around. The room had a lot of amenities that were controllable from the room’s iPad. We did not rent a car but parking would have been a challenge if we did. Additionally, the room is good for 1 person or a couple but would be too small otherwise. Regardless, it was a wonderful hotel in a great location with great views!
View of downtown from our room
Stayed 4 nights in May 2025

8/10 Good

Valentino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were a little small but otherwise a very nice hotel. Will definitely go back again.
Stayed 2 nights in May 2025

10/10 Excellent

Jazmin Denise, Norwalk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and cute hotel.
Stayed 2 nights in May 2025

2/10 Terrible

Derik, Ladson

Stayed 1 night in May 2025

8/10 Good

Colby

Stayed 1 night in May 2025

10/10 Excellent

Yaritza Yohini Zayas

Liked: Staff & service, property conditions & facilities
Loved it!
Stayed 2 nights in May 2025

10/10 Excellent

Liam

Stayed 2 nights in May 2025

6/10 Okay

Mario

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was nice, but no parking
Stayed 2 nights in May 2025

10/10 Excellent

Eileen

Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
We Love this hotel, always the best service
Stayed 3 nights in May 2025

10/10 Excellent

Clayton T

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well located. Concept is cozy.
Stayed 3 nights in Apr 2025

10/10 Excellent

Colleen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

taofeek, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
Style and staff
Stayed 2 nights in May 2025