Comfort Inn Randolph - Boston

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn Randolph - Boston

Lobby
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Exterior
Laundry room
Free daily buffet breakfast

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Parking included

Explore the area

Map
1374 N Main Street, Randolph, MA, 02368
  • Blue Hills Reservation
    6 min walk
  • South Shore Plaza
    4 min drive
  • F1 Boston
    6 min drive
  • Boston, MA (BOS-Logan Intl.)
    32 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Randolph - Boston

Randolph hotel with free weekday breakfast
Along with a fitness center, this smoke-free hotel has dry cleaning and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and RV/bus/truck parking.
Comfort Inn Randolph - Boston offers 158 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Randolph hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, multilingual staff, and laundry facilities. Complimentary self parking is available on site.

Comfort Inn Randolph - Boston is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0010212440
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Randolph
Comfort Inn Randolph
Randolph Comfort Inn
Comfort Inn Randolph Hotel Randolph
Holiday Inn Randolph
Randolph Holiday Inn
Comfort Inn Randolph-Boston Hotel
Comfort Inn Randolph-Boston

Comfort Inn Randolph - Boston Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 340 out of 1050 reviews" "
Rating 8 - Good. 358 out of 1050 reviews" "
Rating 6 - Okay. 172 out of 1050 reviews" "
Rating 4 - Poor. 97 out of 1050 reviews" "
Rating 2 - Terrible. 83 out of 1050 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

SYLVITA, QUEENS

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean
Stayed 2 nights in Aug 2024

2/10 Terrible

Dylan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Adam

Traveled with group
Disliked: Staff & service
Room was musty, two front desk people were inconsistent. Check person gave me a parking permit without asking any details and second person 8 hours later said they need vehicle info even though I already had a parking pass they could still tow with information. Continental breakfast was mediocre at best. Not many choices and what they had was poor quality. Ended up going across the st to a coffee shop
Stayed 1 night in Aug 2024

8/10 Good

amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place little out dated but great staff and great breakfast
Stayed 1 night in Aug 2024

6/10 Okay

lewis

Traveled with family and small children, Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It just needs an update. The rugs were worn, the doors need to be fixed, the shower was leaking all over the bathroom floor until I fixed it for them temporarily. By fixing I mean sliding the rubber cover back, it’s still leaking I’m sure if it’s moved it will spray everywhere again.
Stayed 3 nights in Jul 2024

6/10 Okay

Robert

Liked: Property conditions & facilities, room comfort
More transparency needed
Was required to give a 100 deposit fee but never told of this beforehand. No idea what time the complimentary breakfast was and missed out on it. Bathroom was incredibly small and could barely open the door to get into it. The bed was great excellent and had a nice sleeping experience.
Stayed 2 nights in Aug 2024

8/10 Good

Mildred

Liked: Cleanliness, staff & service, amenities
Could be a little cleaner… around the faucets crusty, door jams dirty. shower curtains stained counter tops and blow dryer dirty.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff
Stayed 2 nights in Aug 2024

2/10 Terrible

Deborah

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Sadly this is not a good review. I tried getting a hold of the hotel manager. Nope. I tried to get a return answer from Choice Hotels. Nope. Our working vacation ended up not being a working vaca. Which means we didn’t get paid for missing work. But nope! Had to move the coffee maker because you can’t use the coffee maker and the microwave at the same time because they are plugged into the same outlet and we can’t unplug the refrigerator. Chicken bones and food on the floor and also Q-tips under the table. Also an empty baggie on table. I could not walk without shoes on because even through my socks there was frequently something gross on the carpet that I had to pick up. The hall smelled like cabbage 24/7 WiFi- not as advertised - very spotty. Did not have WiFi more than we did. (We are on a working vaca while our son and wife have their first baby) also because of the constant WiFi issue we could barely watch tv. Total false advertising. We literally went to the local McDonald’s for their free WiFi. Sheers on window are moldy. Needs a dehumidifier We asked for our money back (so we could go somewhere else) as we need WiFi for work and the ad for this hotel was obviously false. But we’re told there was no manager available. Washing machines had no doors so we could not do laundry. But front desk willingly exchanged a ten $ for a roll of quarters and sold me detergent and softener. There is so much more but I am out of room.
Stayed 5 nights in Aug 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Christine

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were the best. In spite of signs, I didn't realize that housekeeping was every 3 days. When I went down on the 2nd day to ask for towels, "No problem!" And we had a friendly chat. The breakfast was good for vegetarians, and 4 out of the 6 of us who stayed there are veggies. We are 3 sisters and their husbands, staying to visit the 4th sister who lives in Boston. She was in the hospital. What you could improve on: Wiping the tables in the lobby..... dust and small objects.... Removing signs from the rooms that promise new towels if you leave old ones on the bathroom floor. The price is such a bargain, and -- as I said -- the staff are dedicated and helpful. And the flowers etc outside are outstanding! We enjoyed eating in Randolph. Staff were great about making suggestions. Please thank them from the Wolfe sisters: Christine, Mary and Eileen.
Stayed 4 nights in Jul 2024

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed, clean accomadations nice staff woukd stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Mathias

Good
Stayed 5 nights in Jul 2024

4/10 Poor

Miranda

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was dirty stains on the walls in the bathroom and room. Carpet could be replaced. Water stains on the faucets and clumps of hair on the bathroom floor.
Stayed 1 night in Jul 2024

10/10 Excellent

ALSON

Stayed 2 nights in Jul 2024

6/10 Okay

allan

Business traveler
Room was very far from the elevator so very inconvenient
Stayed 2 nights in Jul 2024

10/10 Excellent

Jerusa

Stayed 1 night in Jul 2024

6/10 Okay

Randall

Stayed 2 nights in Jul 2024

6/10 Okay

Taryn

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Excellent Staff!!! There are a few issues with mold which need to removed from bathroom ceiling and tub then painted afterwards. Also, price is kinda high for a hotel that's needing a few updates.The breakfast is very limited.
Stayed 3 nights in Jul 2024

10/10 Excellent

Louix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious room and bath. Great location right off the freeway. Felt very safe there.
Stayed 5 nights in Jul 2024

8/10 Good

Jared

Business traveler
Liked: Cleanliness, staff & service
Showering in the wild
There was no shower curtain. I didn’t have time to calm down and have one delivered.
Stayed 1 night in Jul 2024

6/10 Okay

Glen

Stayed 3 nights in Jul 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! We were close to everything! Easy drive to Boston…Beaches…cape ect.
Stayed 4 nights in Jul 2024

10/10 Excellent

GEAROID

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean, reasonable
Stayed 3 nights in Jul 2024

8/10 Good

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate
Adequate accommodations. Breakfast wasn't great and was pretty much gone by 9:30. I did make it early the next day just to have sloppy eggs. Self made waffles were good, they had strawberry flavored one day. They did have Lucky Charms and lactose free milk. Chobani and Dannon yogurt, bagels, bread (whole grain and white), muffins, etc. Not much on the fresh fruit. They did allow a local church to do an outreach at the facility. Big community meal w/KFC and such. Kind of makes up for the fact that there was no Bible in the room. Staff was all friendly and polite.
Stayed 2 nights in Jul 2024