6/10 Okay
Anne
Traveled with family
Jun 5, 2025
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is nowhere near the airport, it’s in a remote and pretty rundown town outside of Boston, right next to a massive Amazon distribution facility. I should have looked at it on a map before booking! You can walk to a commuter train about 15 minutes away that will take you into Boston, but you wouldn’t want to do it at night. They also have a shuttle that will take you back to the airport and from there you can take the train into Boston, but the shuttle is a bit irregular, so it’s a long trip. Staff in the restaurant were lovely and helpful, as were the daytime staff at the front desk, though the night staff were decidedly unhelpful. We left a Kindle in our room and the hotel will not respond to any queries about whether it has been found, the last tracking information shows that it was there. There are no safes in the room. Despite being surrounded by huge parking lots on all four sides they also charge $20 a night for parking!
Anne
Stayed 3 nights in May 2025
