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DoubleTree by Hilton Boston - Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Boston - Downtown

Exterior
Lobby
Exterior
Lobby sitting area
Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
821 Washington Street, Boston, MA, 02111
  • Boston Common
    ‪10 min walk‬
  • Copley Square
    ‪15 min walk‬
  • New England Aquarium
    ‪19 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, City View

9.6 out of 10
Exceptional
(11 reviews)
  • 375 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, City View

Room, City View | Premium bedding, in-room safe, desk, blackout drapes

Room, City View

8.0 out of 10
Very good
(9 reviews)
  • 375 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, City View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 419 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room

8.0 out of 10
Very good
(5 reviews)
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

King Room, 1 King Bed

9.0 out of 10
Wonderful
(70 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking | Bathroom shower

Room, 2 Double Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Double Room

9.0 out of 10
Wonderful
(61 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Courtyard by Marriott Boston Downtown

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (1011)
$508 nightly
The price is $508 total
includes taxes & fees
Courtyard by Marriott Boston Downtown

About this property

DoubleTree by Hilton Boston - Downtown

4-star hotel in Bay Village
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
DoubleTree by Hilton Boston - Downtown offers 267 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 3 meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Guests can use the indoor pool and health club at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:00 AM.
Wisteria - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered valet parking on site (USD 63 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 23 to 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Wisteria

Things to do

  • 24-hour gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2000

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 23.00 to 23 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Covered valet parking fee: USD 63.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - C0015000351
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Boston Downtown DoubleTree
Boston Downtown Hilton
DoubleTree Boston Downtown
DoubleTree Hilton Boston Downtown
DoubleTree Hilton Hotel Boston Downtown
Hilton DoubleTree Boston Downtown
Doubletree Boston - Downtown Hotel Boston
DoubleTree Hilton Boston Downtown Hotel
Doubletree By Hilton Boston
DoubleTree by Hilton Boston - Downtown Hotel
DoubleTree by Hilton Boston - Downtown Boston
DoubleTree by Hilton Boston - Downtown Hotel Boston

DoubleTree by Hilton Boston - Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 565 out of 1004 reviews
Rating 8 - Good. 244 out of 1004 reviews
Rating 6 - Okay. 106 out of 1004 reviews
Rating 4 - Poor. 60 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laura Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was amazing. Milagros in front Desk provided exceptional customer service by recommending places to visit in downtown Boston, helping to request by cab to the airport and answering all my questions. Julian was really nice when helping us in the restaurant. Juana , the house keeper was very sweet and made sure we had everything we needed in our rooms on time. Will definitely come back to this place!
Stayed 3 nights in Apr 2025

6/10 Okay

Ryan, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
It seems to be an otherwise good hotel - but on a recent weekend stay there was a disturbance outside on the streets in the middle of the night on a Friday night with young people playing music at extremely loud volume from their cars and just general mayhem. It appeared to be a chaotic situation outside the hotel until the Police finally came and broke it up. Unfortunately, the following night was only slightly better. I'm not sure what was going on, and of course the hotel can't be blamed directly for this type of disturbance, but travelers should still know about it as it made it difficult to sleep.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kambiz, Irvine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Near shopping and more.
Stayed 1 night in Apr 2025

10/10 Excellent

Beth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 2 nights in Mar 2025

10/10 Excellent

Shawn

Stayed 1 night in Mar 2025

10/10 Excellent

AKLILU

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Antonio

Great staff loved the Y next door too
Stayed 3 nights in Mar 2025

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Mar 2025

10/10 Excellent

Kerry-Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this property. It's right within walking distance of the Boch Center and several different restaurants. The restaurant in the hotel itself was delicious and the staff were all super friendly. The valet parking is a little expensive, but as someone who doesn't feel confident driving in the city, it was perfect for me because I was able to just leave my car at the hotel and walk to the show I was there for. I could definitely hear others in the hallway a few times during the night, but nothing crazy and nothing enough to actually disturb my night.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming staff! The major drawback was no free wifi for guests, even in rooms. Would reconsider staying at hilton for work trips for this reason.
Stayed 1 night in Mar 2025

4/10 Poor

alexandria

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk staff had language barriers. The hotel was super dirty. I was very disappointed. There was not a real window in our room so even during the day it was super dark in the room. There was a musky smell throughout the entire hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Karey

Liked: Staff & service, property conditions & facilities, room comfort
The hotel and employees were great. The food was very good. Not sure on the pool but was told it was the YMCA pool that we had access to.
Stayed 2 nights in Mar 2025

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine, actually better than expected
Stayed 1 night in Mar 2025

10/10 Excellent

Dayzha, Limington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! This was my 3rd time staying. Love how convenient the location is, it’s in the what feels like the heart of the city and so many walkable restaurants and shops nearby. Service inside was excellent and the rooms were clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicole Sinewe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay! The beds were super comfortable. The chocochip cookie was a nice treat at check in. Thanks for the recommendation of the Bonjour Cafe for breakfast! It was delicious
Stayed 1 night in Mar 2025

8/10 Good

Becki

Liked: Cleanliness, property conditions & facilities
I was relieved to have a microwave in the room
Stayed 1 night in Mar 2025

10/10 Excellent

GONGYU

Stayed 5 nights in Mar 2025

10/10 Excellent

Enyce

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Expectations met

It was everything I expected.
Stayed 1 night in Jan 2025

10/10 Excellent

Alyssa

Stayed 4 nights in Jan 2025

8/10 Good

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in downtown Boston. Check in was quick and staff lovely. Room quiet and clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Anir

Liked: Staff & service, property conditions & facilities
NICE PROPERTY
Stayed 1 night in Mar 2025

10/10 Excellent

Mengli

Liked: Property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and room as described. Good location.
Stayed 2 nights in Mar 2025