DoubleTree by Hilton Boston - Downtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Boston - Downtown

Exterior
Lobby
Exterior
Breakfast, lunch, dinner served; American cuisine
Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • Breakfast available
  • Air conditioning

Explore the area

Map
821 Washington Street, Boston, MA, 02111
  • Boston Common
    11 min walk
  • Newbury Street
    12 min walk
  • Copley Place
    15 min walk
  • Boston, MA (BOS-Logan Intl.)
    14 min drive

Room options

Room, City View

  • 375 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, City View

  • 375 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • 419 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

King Room, 1 King Bed

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

DoubleTree by Hilton Boston - Downtown

4-star hotel in Bay Village
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
DoubleTree by Hilton Boston - Downtown offers 267 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 3 meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Guests can use the indoor pool and health club at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:00 AM.
Wisteria - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered valet parking on site (USD 63 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 23 to 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Wisteria

Things to do

  • 24-hour gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 23.00 to 23 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Covered valet parking fee: USD 63.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - C0015000351
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Boston Downtown DoubleTree
Boston Downtown Hilton
DoubleTree Boston Downtown
DoubleTree Hilton Boston Downtown
DoubleTree Hilton Hotel Boston Downtown
Hilton DoubleTree Boston Downtown
Doubletree Boston - Downtown Hotel Boston
DoubleTree Hilton Boston Downtown Hotel
Doubletree By Hilton Boston
DoubleTree by Hilton Boston - Downtown Hotel
DoubleTree by Hilton Boston - Downtown Boston
DoubleTree by Hilton Boston - Downtown Hotel Boston

DoubleTree by Hilton Boston - Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 523 out of 1007 reviews" "
Rating 8 - Good. 256 out of 1007 reviews" "
Rating 6 - Okay. 121 out of 1007 reviews" "
Rating 4 - Poor. 69 out of 1007 reviews" "
Rating 2 - Terrible. 38 out of 1007 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the idea there was a restaurant and bar and live music which meant we didn't have to leave the hotel at all. I love their cookies and bar pub snacks. Everyone was friendly and helpful. The food was amazing. A little disappointed that the Starbucks in the hotel closed at 2:00pm on Sunday.
Stayed 2 nights in Sep 2024

6/10 Okay

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud noises/music at 2:30am right outside the hotel. Other than that, great stay
Stayed 1 night in Sep 2024

8/10 Good

Erin, OWLS HEAD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Htet Oo

Stayed 1 night in Aug 2024

6/10 Okay

Miguel

Liked: Cleanliness, staff & service
Old rooms
Stayed 2 nights in Sep 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Maayan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Under construction. Dirty room. Not useful electrical outlets.
Stayed 1 night in Sep 2024

10/10 Excellent

Ilva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Sep 2024

4/10 Poor

Maureen

Nice room and location was good. Saturday was just terrible!! The noise in the parking lot below went on for hours. We were on 5th floor. We packed up and left at 4 am. I really think we should be refunded Saturday night stay. No way one could sleep. The parties going on was deafening! Will not stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
comfortable stay last minute helped in a pinch when everyone else was sold out or overpriced
Stayed 1 night in Sep 2024

8/10 Good

Connie

Stayed 2 nights in Aug 2024

6/10 Okay

Georgina

Liked: Cleanliness
They didn’t tell us that the parking and breakfast were not included
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Broken noisy HVAC issue in the middle of the night
My HVAC system started making a horrible noise in the middle of the night. I responded back to the number that texted me asking me how my stay was and there was no response. I called the front seat and told me there was nothing they could do and offered to bring me a fan.
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Doubletree Downtown - easy access to transport or walkable to Chinatown and other tourist attractions. Access to good food options locally too.
Stayed 2 nights in Aug 2024

10/10 Excellent

Veronica

Stayed 3 nights in Sep 2024

6/10 Okay

Joanne

Traveled with family
Liked: Staff & service
the room felt super outdated and there were minimal products offered (such as coffee and tea). had trouble sleeping because of the ac system.
Stayed 1 night in Sep 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Aug 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable bed. Good size refrigerator and a microwave. Close to everything. Especially convenience to eating places. They have warm chocolate cookies for you.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hermes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and attentive staff! The facility was clean and well kept. Loved the free chocolate chip cookies, they were delicious!
Stayed 3 nights in Sep 2024

10/10 Excellent

chris

Stayed 1 night in Sep 2024

8/10 Good

byron

Stayed 3 nights in Sep 2024

10/10 Excellent

Aleksey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The car parking lot available next door for $40 / 24 hours. Parking lot is not available for free on site.
Stayed 1 night in Aug 2024

10/10 Excellent

Siobhan

Loved my stay! Felt like a home away from home. Thank you to all staff for making me feel so welcome and safe
Stayed 2 nights in Aug 2024

10/10 Excellent

Jami L.

Stayed 2 nights in Aug 2024