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DoubleTree by Hilton Boston - Downtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Boston - Downtown

Exterior
Exterior
Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes
Breakfast, lunch, dinner served; American cuisine
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning

Explore the area

Map
821 Washington Street, Boston, MA, 02111
  • Boston Common
    11 min walk
  • Newbury Street
    12 min walk
  • Copley Place
    15 min walk
  • Boston, MA (BOS-Logan Intl.)
    13 min drive

Room options

View all photos for Room, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, City View

  • 375 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, City View

Room, City View | Premium bedding, in-room safe, desk, blackout drapes

Room, City View

  • 375 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Non Smoking

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 419 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room

  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

King Room, 1 King Bed

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking | Bathroom shower

Room, 2 Double Beds, Accessible, Non Smoking

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Double Room

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Hilton Boston Park Plaza

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very Good, (3316)
The price is $152
per night
$218 total
includes taxes & fees
Dec 7 - Dec 8
Hilton Boston Park Plaza

About this property

DoubleTree by Hilton Boston - Downtown

4-star hotel in Bay Village
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
DoubleTree by Hilton Boston - Downtown offers 267 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 3 meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Guests can use the indoor pool and health club at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:00 AM.
Wisteria - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered valet parking on site (USD 63 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 23 to 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Wisteria

Things to do

  • 24-hour gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 23.00 to 23 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Covered valet parking fee: USD 63.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - C0015000351
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Boston Downtown DoubleTree
Boston Downtown Hilton
DoubleTree Boston Downtown
DoubleTree Hilton Boston Downtown
DoubleTree Hilton Hotel Boston Downtown
Hilton DoubleTree Boston Downtown
Doubletree Boston - Downtown Hotel Boston
DoubleTree Hilton Boston Downtown Hotel
Doubletree By Hilton Boston
DoubleTree by Hilton Boston - Downtown Hotel
DoubleTree by Hilton Boston - Downtown Boston
DoubleTree by Hilton Boston - Downtown Hotel Boston

DoubleTree by Hilton Boston - Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 519 out of 1002 reviews" "
Rating 8 - Good. 253 out of 1002 reviews" "
Rating 6 - Okay. 124 out of 1002 reviews" "
Rating 4 - Poor. 70 out of 1002 reviews" "
Rating 2 - Terrible. 36 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
it was very welcoming
Stayed 1 night in Aug 2024

8/10 Good

Abodunrin

Liked: Cleanliness, staff & service
Too much blasting if music even with air condition on
Stayed 1 night in Aug 2024

10/10 Excellent

Keizo

Stayed 1 night in Aug 2024

8/10 Good

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our room and its location. Boston is indeed a walkable city, and we could easily reach any destination on foot or take the Blue Line to Fenway. My only concern was the noise around the property. When we first arrived and saw Tufts Medical Center across the street, we were a bit worried. However, that turned out to be less of an issue compared to the constant car revving and honking that woke us up in the middle of the night on two of our three nights. If noise isn’t a major concern for you, this is an excellent place to stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Traveled with group
Hotel rooms need a facelift, especially the bathrooms
Stayed 3 nights in Aug 2024

8/10 Good

MAURIZIO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 2 nights, the next morning my room wasn't cIeaned-up. I don't know If I had to ask for it, but I'm aware many things have changed since covid. I didn't messed it up that much, so no big issues with that. I was in the first floor next to the kids playground and it was a little bit noisy, but nothing I couldn't handle. I have kids too. I belief parking overnight is kind of pricey. Being close to the gym was a big plus for me. The staff was very courteous and respectful. Overall it was a good stay, very close to chinatown, less than 5 min. walking.
Stayed 2 nights in Aug 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in Aug 2024

10/10 Excellent

Frank

Stayed 1 night in Jul 2024

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms on the outer parts of the hallways are reached by going down about 8 steps. This can be a problem with luggage, especially for older folks. At checking, ask people if they need help, or would like a different room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome. The cookies amazing. The location was great. I loved being so close to a Starbucks.
Stayed 3 nights in Jul 2024

10/10 Excellent

Austin

Stayed 2 nights in Jul 2024

6/10 Okay

jeff

Disliked: Cleanliness, property conditions & facilities
Hotel has not been upkept for its age and dirty
Stayed 5 nights in Jul 2024

10/10 Excellent

Chen

Liked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Jan, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 3 nights in Jul 2024

6/10 Okay

Laarni, Naples

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Khadijeh

Stayed 2 nights in Jul 2024

6/10 Okay

TRANG TERI

Traveled with family
Liked: Cleanliness, staff & service, amenities
Walking distant to China town.
Stayed 4 nights in Jun 2024

10/10 Excellent

Valerian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Jayendra

Traveled with family
Disliked: Cleanliness, staff & service
Other choices might be better
Great location! However hotel has a dated feel! Carpet smelt funny at times! They need to update to vinyl. Staff was friendly and courteous. Maybe would consider other choices next time.
Stayed 1 night in Jul 2024

6/10 Okay

Rebecca

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
The hotel was conveniently located near a T station, which was very nice. The dining options within the hotel were limited and very expensive for what was provided. Parking was an additional $63/night, so if you're traveling by car you have to work that extra fee into your budget. That parking fee greatly inflates the cost of your stay if you're there for more than a night or two. There was also no option for water unless you bring your own cups to use the sink in the rook or pay $8 for a bottle of water in their little shop in the lobby.
Stayed 2 nights in Jun 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Raghad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

4/10 Poor

steven

Stayed 2 nights in Jul 2024