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DoubleTree by Hilton Boston - Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Boston - Downtown

Exterior
Lobby
Exterior
Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes
Breakfast, lunch, dinner served; American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
821 Washington Street, Boston, MA, 02111
  • Boston Common
    ‪11 min walk‬
  • Copley Square
    ‪17 min walk‬
  • TD Garden
    ‪5 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, City View

  • 375 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, City View

Room, City View | Premium bedding, in-room safe, desk, blackout drapes

Room, City View

  • 375 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Non Smoking

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 419 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room

  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

King Room, 1 King Bed

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking | Bathroom shower

Room, 2 Double Beds, Accessible, Non Smoking

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Double Room

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Courtyard by Marriott Boston Downtown

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (1002)
The price is $219
per night
$255 total
includes taxes & fees
Apr 22 - Apr 23
Courtyard by Marriott Boston Downtown

About this property

DoubleTree by Hilton Boston - Downtown

4-star hotel in Bay Village
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
DoubleTree by Hilton Boston - Downtown offers 267 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 3 meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Guests can use the indoor pool and health club at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:00 AM.
Wisteria - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered valet parking on site (USD 63 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 23 to 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Wisteria

Things to do

  • 24-hour gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2000

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 23.00 to 23 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Covered valet parking fee: USD 63.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - C0015000351
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Boston Downtown DoubleTree
Boston Downtown Hilton
DoubleTree Boston Downtown
DoubleTree Hilton Boston Downtown
DoubleTree Hilton Hotel Boston Downtown
Hilton DoubleTree Boston Downtown
Doubletree Boston - Downtown Hotel Boston
DoubleTree Hilton Boston Downtown Hotel
Doubletree By Hilton Boston
DoubleTree by Hilton Boston - Downtown Hotel
DoubleTree by Hilton Boston - Downtown Boston
DoubleTree by Hilton Boston - Downtown Hotel Boston

DoubleTree by Hilton Boston - Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 556 out of 1003 reviews
Rating 8 - Good. 245 out of 1003 reviews
Rating 6 - Okay. 108 out of 1003 reviews
Rating 4 - Poor. 64 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

mohammed

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Deborah

Traveled with partner
Excellent staff & hotel. Large room. Hotel had nice bar & lobby area,
Stayed 1 night in Jan 2025

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Vanusa

Stayed 1 night in Jan 2025

8/10 Good

Maggie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel was very nice. I don’t know if it was me or not, but it was my first time staying in a ‘downtown’ hotel. I didn’t realize that that rooms are set up like cruise ships - there was 10 inches between the end of the bed and the dresser. The bathroom was tiny, too. For it being a Hilton, I would’ve expected a little more. Parking is expensive. The gym was mediocre. But overall, the beds were comfortable and the room was quiet enough to rest in.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ana Mercedes

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with friends and family, nice staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, I had a blast w my kids.
Stayed 6 nights in Dec 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel next to a hospital, but did not hear any sirens. Close to restaurants and train station, too.
Stayed 1 night in Dec 2024

10/10 Excellent

Jayne

Liked: Cleanliness, amenities, property conditions & facilities
I felt so comfortable and very safe staying here. It was very quiet and the bed was so comfortable. I love how I was able to control the temperature and it worked very well! There’s many options for places to eat or even have a drink and I love how the train station is right next door which is a plus!
Stayed 1 night in Jan 2025

8/10 Good

Amine

Stayed 2 nights in Dec 2024

8/10 Good

Jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quick night was all worth it
Stayed 1 night in Dec 2024

10/10 Excellent

Danny

Traveled with group
Beautiful hotel! Friendly staff. Great breAl fast!
Stayed 1 night in Dec 2024

10/10 Excellent

Felise Maxine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my stay here. The staff ate friendly. The hotel is clean and it’s near where I want to go.
Stayed 4 nights in Dec 2024

4/10 Poor

DAngelo

Disliked: Staff & service
Overall nice property and clean rooms decent area , however very poor customer service at the front desk . No sense of hospitality. Never confirmed what type of room it was or how many beds it had before collecting 100 incidentals. management was very poor did not try to accommodate me in any way or make me feel comfortable at all 177 a night . Plus 100 of incidentals and 60 for parking manger Kira very rude unprofessional and has no idea what she is doing if you are deciding to stay at this property avoid her at all cost . I was put in 4th floor where the hallways carpet was ripped out and look like it was under construction. I was ignored by manager and threatened to be kicked out without a refund before even getting in the room
Stayed 1 night in Dec 2024

10/10 Excellent

Chongdi, Pittsburgh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely hospitable staff & convenient location
Stayed 4 nights in Dec 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great price.
Stayed 1 night in Dec 2024

8/10 Good

Stevonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area
Stayed 4 nights in Dec 2024

8/10 Good

Luxin

great.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent size room comfortable bed nice shower with a good draw good smelling soaps and shampoo.
Stayed 1 night in Dec 2024

10/10 Excellent

samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel and how easy they were easy to talk to.
Stayed 1 night in Dec 2024

10/10 Excellent

Shaheen

Stayed 4 nights in Oct 2024

10/10 Excellent

Ryan

Stayed 2 nights in Dec 2024

8/10 Good

Nicholas

Stayed 1 night in Nov 2024

8/10 Good

Brian

Stayed 1 night in Nov 2024

10/10 Excellent

Tommy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, close to a lot
Stayed 2 nights in Dec 2024