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Extended Stay America Suites Boston Braintree

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Boston Braintree

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Exterior
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Kitchen
  • Air conditioning
  • Parking included

Explore the area

Map
20 Rockdale St, Braintree, MA, 02184
  • South Shore Plaza
    15 min walk
  • Konditor Meister
    5 min walk
  • Quincy Adams Station
    4 min drive
  • Boston, MA (BOS-Logan Intl.)
    34 min drive

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Sonesta Simply Suites Boston Braintree

Pet friendly
Free WiFi
Air conditioning
Gym
3.6 out of 5, Good, (1001)
The price is $99
per night
$110 total
includes taxes & fees
Jan 6 - Jan 7
Sonesta Simply Suites Boston Braintree

About this property

Extended Stay America Suites Boston Braintree

Braintree hotel with in-room kitchens
Laundry facilities, a 24-hour front desk, and a front-desk safe are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Boston Braintree offers 103 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, laundry facilities, and complimentary use of a nearby fitness facility. Complimentary self parking is available on site. A total renovation of this property was completed in December 2024.

Extended Stay America Suites Boston Braintree is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003500400
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Boston Braintree
Extended Stay America Boston Hotel Braintree
Extended Stay America Braintree
Braintree Extended Stay
Extended Stay America Boston Braintree Hotel

Extended Stay America Suites Boston Braintree Reviews

Reviews

6.2
Rating 10 - Excellent. 167 out of 820 reviews" "
Rating 8 - Good. 173 out of 820 reviews" "
Rating 6 - Okay. 175 out of 820 reviews" "
Rating 4 - Poor. 125 out of 820 reviews" "
Rating 2 - Terrible. 180 out of 820 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kesner

I reserved a non smoking room so I entered in the room it smells smoke and dirty, I asked for another room they said there’s none available and they suggested if I don’t want what I have I can just check out therefore I asked them to spray it the room in away to control the smell 😂!
Stayed 1 night in Sep 2024

2/10 Terrible

Williams

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell is really bad ( cigarettes ) inside the property
Stayed 1 night in Sep 2024

2/10 Terrible

Olga, Wales

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Bethany

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was quite not a lot of noise from rooms around or above us and staff were friendly
Stayed 1 night in Aug 2024

2/10 Terrible

Antonio

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever
The room was damp and smelly. Kitchenette appliance out dated. Floor stayed wet for some reason(Laminate flooring).
Stayed 7 nights in Aug 2024

10/10 Excellent

Marc

Stayed 3 nights in Aug 2024

4/10 Poor

Lourdes

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

ladarra

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Definitely an older hotel and price should match on how the property is. Probably wouldn’t stay again if I had to.
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people need more resources since demand for towels, kitchen supplies, and other items are needed.
Stayed 7 nights in Aug 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jul 2024

4/10 Poor

Grasiella H, KINGS PARK

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The bathroom, halls and room itself were not very ean and smelled very musky
Stayed 2 nights in Aug 2024

6/10 Okay

Paul

Liked: Cleanliness
Disliked: Property conditions & facilities
The room i stayed in did nothave a shower curtain, one bath towel and the toilet would not flush. Told the front desk thenext morning
Stayed 1 night in Jul 2024

2/10 Terrible

AKHENATEN

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Never again with Extended Stay
Overbooked and told to find lodgings elsewhere. Booked online, arrived at the hotel, the receptionist went upstairs (I assume to check the room), came back and said unfortunately there are no rooms available. I would need to call Hotels.com and ask for help with finding a replacement. At that time, all rooms within $100 were booked. Let’s say $150 to be exact. I called customer service, they told me to check the website - no support was provided.
Stayed 3 nights in Aug 2024

8/10 Good

Hunter

Traveled with partner
Liked: Staff & service, property conditions & facilities
The hotel is the perfect distance from Gillette stadium. The staff was great, room was clean and anything we needed the staff could do. There is a smell on the third floor from another customer’s cat i think but it’s only in the hall; something the hotel themselves can’t control. Our room and stay was great otherwise! Extended stay in Braintree was much better to work with than Marriott in Wrentham!
Stayed 3 nights in Aug 2024

2/10 Terrible

Rose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible customer service, room was not clean
Stayed 1 night in Jul 2024

4/10 Poor

Wendy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived, my room didn't have towels, a shower curtain, or a blanket, and the room was dank and could have been cleaned better. Breakfast was very underwhelming. Staff generally didn't seem to have a lot of pride in keeping the facilities well run.
Stayed 2 nights in Jul 2024

2/10 Terrible

Kevin

Liked: Staff & service
Disliked: Amenities
It wasn’t available expedia overbooked
Stayed 1 night in Jul 2024

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole place smelled like cat urine. It was gross.
Stayed 1 night in Jul 2024

2/10 Terrible

Sheeu

Disliked: Cleanliness, room comfort
Horrible smells on elevator & worse on 3rd floor - cat urine smell- ended up leaving couldn’t stay
Stayed 1 night in Jul 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

4/10 Poor

Conor

Disliked: Cleanliness, staff & service, property conditions & facilities
Back to Bacics , that's where it begins ....
Was checked into a Dirty room 312, went back to the desk, kinda got an opps !! Was giving another room 218 , and the keys didn't work, got new keys, the carpet in the room had very bad stains on the carpet and cigarette burns, not a very good first impression, under the chair there was trash, I didn't get down to look, you could see it from across the room, I did however remove the trash, a brush and a red lighter, the bathroom had only one bath towel, just to let you know, I am the Executive Housekeeping Manager at the Marriott Residence Inn in Charlestown Boston, in my Hotel this room 218 would have been put out of order until a new carpet was installed The grab and go breakfast was out of coffee the two times I came by, was told more coffee was on it's way, this station which really wasn't much, small packaged muffins and coffee could have been better maintained, The General Manager of this property seriously needs to get his/hers priority together and get back to the basics, provide a memorable experience in a positive way . Apart from the front desk staff, I encountered 4 employees on the floors, one being the bald headed ( supervisor) from the front desk and not one of them greeted me or said Hello and two of those times was on the elevator, as a Hotelier I my self greeted them with a " Hi, how are you " with a smile 😊 You all have a lot of work to do folks !!! And it begins with the Hotel General Manager. BACK TO BASICS , start there and see what happens
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Paul

Stayed 2 nights in Jun 2024

6/10 Okay

Nichole

Traveled with family
Disliked: Property conditions & facilities
First look is better than the stay!
Check-in was seamless, room provided was not what I booked but nonetheless the room was clean. The 3rd floor however (where the room was) smelled horrendous and just like damp, wet clothes that have been left for a month. The towels in the room looked clean but once you went to use them they were ALL stained. Disgusting and had me nervous that they were actually never washed.
Stayed 1 night in Jun 2024