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Comfort Inn - Dedham-Boston MetroWest

Property class: 2.5

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Photo gallery for Comfort Inn - Dedham-Boston MetroWest

Reception
A spacious lobby with a large seating area, a reception desk, and a view of the outside through large windows.
A spacious dining area with multiple tables and chairs, a wooden counter with a coffee station, and a television mounted on the wall.
A hotel room with two beds, a desk, a chair, a lamp, and a window.
A modern lounge area with a sofa, armchairs, a round table with a floral centerpiece, and a framed picture on the wall.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$106
includes taxes & fees
Nov 28 - Nov 29

Explore the area

View in a map
235 Elm Street, Dedham, MA, 02026
  • Place, Legacy Place
    ‪2 min walk‬
  • Place, Kings Bowling
    ‪6 min walk‬
  • Place, Fenway Park
    ‪27 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪33 min drive‬

Room options

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Bathroom

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, and a television.

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bathroom

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a chair, and a television.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a wooden headboard, and a nightstand with a lamp.

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with a bed, a desk with a television, a microwave, and a small refrigerator.

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

Bathroom

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a wooden headboard, and a nightstand with a lamp.

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, and a television.

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, two bedside tables, and a headboard with vertical slats.

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn - Dedham-Boston MetroWest

Dedham hotel with free self parking
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Comfort Inn - Dedham-Boston MetroWest offers 148 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Dedham hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a fitness center, a terrace, and coffee/tea in a common area. Onsite self parking is complimentary.

Comfort Inn - Dedham-Boston MetroWest is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Smooth flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0012400730
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Boston Dedham
Fairfield Inn Dedham
Fairfield Inn Dedham Boston

Comfort Inn - Dedham-Boston MetroWest Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 51 out of 104 reviews
Rating 8 - Good. 28 out of 104 reviews
Rating 6 - Okay. 9 out of 104 reviews
Rating 4 - Poor. 6 out of 104 reviews
Rating 2 - Terrible. 10 out of 104 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , would recommend.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, spacious room
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Location was perfect for my employees in that area
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was stranded after a canceled flight and this hotel saved me. No frills but clean safe and the staff was incredible nice and sympathetic to all the weary travelers just trying to get home!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Was good 👍
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Clean rooms staff was great
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late in the evening and there was a very long line out the e door due to flights being delayed but despite this the staff were very kind and helpful, making sure everyone was checked in and ready for their stay. There was a hot breakfast in the morning with many choices and the rooms were nice.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near restaurants and shopping. Themed was very comfortable and the a/c kept uscool.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
place was very clean. Easy to check in and out. Room was very comfortable. Plenty of parking
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little outdated but new fridge and microwave.Bed and bedding was comfy and new also. 5 min walk to train. Great breakfast! Would definitely stay again!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had our flight completely cancelled at 7:30 at night in Boston and everywhere was sold out and we found this comfort inn. We were able to book online and reserve a room, upon arriving we were met with a line 30 minute long line just to check in. The front desk employees helped everyone with care and patience through the difficult time and I applaud them for being so. Room was clean, comfortable, and had us happy we booked with them. The breakfast was really good as well and was easy to check out. Comfort inn in Dedham was 5 stars in my book.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pool wasn’t opened and broken, old smell in the hotel corridors
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
The staff was rude a disrespectful to me and my guest and threatened to call the police on use and the room wasn’t to clean either .
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
.
Stayed 4 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It wasn’t very clean and I didn’t feel safe. I left a night early
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
difficulty at check in with door lock. It was inoperable and we waited till 10:00pm to get into our room after checking in at 9pm and a long day of travel.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at the front desk was very kind and allowed us to check in 3 hours early…a blessing after a long drive! We were the first guests in a newly renovated room. It was very clean, modern and comfortable. The bed and the linens were lovely snd very comfortable. However, there were a few things that need tending to: a towel bar near the sink; a soap dispenser (there was only hand lotion); body gel/soap in the shower(there was only shampoo and conditioner). A trash can in the room (not just the bathroom). Staff was quick to respond when we discovered there were no light bulbs in the 3 lamps. Overall a clean, quiet place to stay!
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast started late. The food was not set for 7am. Guests had to wait for food and drinks to.come out individually. That took a long time. Not good at all.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Poor customer service
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
Extremely disappointed in both the hotel and Expedia! Due to severe weather, all flights from Boston Logan (BOS) were canceled until the next morning. Hotels near the airport filled up quickly. After a long search, we found Comfort Inn – Dedham–Boston MetroWest. The strange part was that the hotel's own website said "fully booked," yet Expedia still let us reserve and pay for a room. To make sure our reservation was valid, I tried contacting the hotel immediately. The first call was disconnected, and several more calls left me on hold without ever reaching anyone. We also sent messages through Expedia, but none were answered, even after 12 hours. With no way to confirm we actually had a room, we weren't willing to spend even more on a costly Uber or taxi only to discover the hotel couldn't accommodate us. Since it was already past check-in time, Expedia wouldn't allow us to cancel online. In the end, both the hotel and Expedia refused to refund the nearly $200 charge. I understand that the weather wasn't their fault. But taking a customer's money while providing no way to confirm a reservation, no response to calls or messages, and then refusing a refund is unacceptable.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 3 nights to go to a BTS concert in Foxborough. The location is very convenient to Boston and Salem. Very convenient to Gillette Stadium. The room was very clean and comfortable. The beds were comfortable. The bathroom was clean and fully functional, and the water pressure (shower) was good. The staff were friendly and helpful. The air conditioning worked well. The small refrigerator worked well. Free breakfast from 0600-0900 was good: eggs, sausage, waffles, yogurt, coffee, juices, hard boiled eggs, toast and bagels. Overall, very nice and convenient to stay at.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was spacious and clean. Barely any water pressure. Air conditioner made the worst noise and had to sleep with it off the whole night
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rimelig, litt i utkanten av Boston
Stayed 3 nights in Jun 2026