Fairmont Copley Plaza, Boston

4.5 star property

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March 2025

Photo gallery for Fairmont Copley Plaza, Boston

Lobby
Exterior
Exterior
City view
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym

Explore the area

Map
138 Saint James Ave, Boston, MA, 02116
  • Copley Square
    ‪1 min walk‬
  • Copley Place
    ‪3 min walk‬
  • Boston Marathon Finish Line
    ‪3 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪20 min drive‬

Room options

Fairmont Gold Suite, 1 King Bed with Pullout Sofa Bed

  • 800 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Fairmont Gold Signature Room, 2 Queen Beds

  • 390 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

FAIRMONT GOLD STUDIO SUITE 1 King - 415sf, 38sm - Fairmont Gold Lounge Access

  • 415 sq ft
  • Sleeps 3
  • 1 King Bed

Fairmont Gold Signature Room, 1 King Bed

  • 390 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (View of Boston Public Library)

  • 800 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

STUDIO SUITE 1 King - 415sf, 38sm - Spacious room featuring a comfortable sitting area

  • 415 sq ft
  • Sleeps 3
  • 1 King Bed

Signature Room, 1 King Bed (Best view of Church & Public Library)

  • 390 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Fairmont Gold Room, 1 Queen Bed

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed (City or Interior view )

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (King, Best view Copley Square)

  • 800 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

Fairmont Room, 1 Queen Bed

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 2 Double Beds (City or Interior view )

  • 350 sq ft
  • Sleeps 5
  • 2 Double Beds

Presidential Suite, 1 King Bed (Best view)

  • 1600 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Fairmont, Double Room, 2 Double Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

Fairmont, Room, 1 King Bed

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Fairmont Gold Room, 1 King Bed

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

Signature Double Room, 2 Queen Beds (Best view of Church & Public Library)

  • 390 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

Fairmont Gold Room, 2 Double Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Fairmont Room, 1 King Bed

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Signature Double Room, 2 Double Beds (Best view of Church & Public Library)

  • 390 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Fairmont Room, 2 Double Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Fairmont Gold, Double Room, 2 Double Beds( Accessible)

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Grab Bars)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

STUDIO SUITE 1 King Mobility Access Roll-in shower with grab bars- 415sf, 38sm - spacious room

  • 415 sq ft
  • Sleeps 3
  • 1 King Bed

STUDIO SUITE 1 King Mobility Access Tub with grab bars - 415sf, 38sm - spacious room

  • 415 sq ft
  • Sleeps 3
  • 1 King Bed

Fairmont Gold, Room, 1 King Bed

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Fairmont Copley Plaza, Boston

4.5-star hotel in Back Bay
A restaurant, a health club, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking, and a business center. Housekeeping is available on request.
Fairmont Copley Plaza, Boston offers 383 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers.

This Boston hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a business center and 14 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 25000 square feet (2323 square meters) include conference space. This luxury hotel also offers a health club, a rooftop terrace, and multilingual staff. Parking is available onsite for a surcharge.

Fairmont Copley Plaza, Boston is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
OAK Long Bar + Kitchen - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered valet parking on site (USD 72 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 for adults and USD 7 to 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • OAK Long Bar + Kitchen

Things to do

  • Health club

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 25,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1912
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 30 for adults, and USD 7 to 10 for children
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Covered valet parking fee: USD 72 per night
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014990350
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization of USD 1 at the time of booking for any reservations where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property caters to LGBTQ+ guests
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Copley Hotel
Copley Plaza
Copley Plaza Fairmont
Fairmont Copley Hotel
Fairmont Copley Plaza
Fairmont Copley Plaza Boston
Fairmont Copley Plaza Hotel
Fairmont Copley Plaza Hotel Boston
Hotel Fairmont Copley Plaza
Plaza Copley
Fairmont Copley Plaza Boston Hotel
Fairmont Copley
The Fairmont Copley Plaza Boston Hotel Boston
Fairmont Boston
Boston Fairmont
Fairmont Copley Plaza, Boston Hotel
Fairmont Copley Plaza, Boston Boston
Fairmont Copley Plaza, Boston Hotel Boston

Fairmont Copley Plaza, Boston Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1009 reviews" "
Rating 8 - Good. 198 out of 1009 reviews" "
Rating 6 - Okay. 93 out of 1009 reviews" "
Rating 4 - Poor. 59 out of 1009 reviews" "
Rating 2 - Terrible. 34 out of 1009 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this hotel!
Beautiful hotel, wonderful staff, and excellent customer service. Thank you for making our trip special!
Stayed 4 nights in Oct 2024

6/10 Okay

Finn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Cajetan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTIFUL well kept property!! Friendly staff. Great location for train and shopping!! All hotel service was excellent.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a word of caution- we were on 2nd floor and room was next to an outside HVAC which occasionally would rev up and vibrate our room. We didn’t notice this until after 8pm. Staff were very accommodating and we were able to switch our room the next day to a higher floor. So if hums bother you, opt for the higher floors.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yuhui

Traveled with family
Liked: Amenities, property conditions & facilities
Dining options
Stayed 1 night in Oct 2024

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and friendly. I appreciate the customer service. The room we had was small for the price and the rose scented bathroom soaps are all terrible. Otherwise, good experience.
Stayed 1 night in Oct 2024

10/10 Excellent

TIMY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing as always! Can’t wait for my next stay. Thank you Fairmont!
Stayed 1 night in Oct 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
The Fairmont Copley Plaza is fabulous, gracious, and as a “Boston Grande Dame” is easy to underestimate. Yet it is friendlier that most of Boston's cutting edge modern hotels, and more convenient, with astoundingly creative cuisine in the busy bar/dining room, luxurious room details, and with a collection of probably 80 to 100 framed signed original prints from Picasso and Miro and Matisse more, that few hotels worldwide would ever consider placing on public corridors and walls. Our family loved our stay here!!
Stayed 1 night in Oct 2024

8/10 Good

Eleanor

Stayed 1 night in Oct 2024

8/10 Good

Janice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bellhops were excellent and very friendly and helpful! Actually, all the staff from front desk to maids to bar tenders were all friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sasha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Fairmont. The hotel is beautiful and the room was spacious and well appointed. This Brit was delighted to find a kettle in the room!
Stayed 2 nights in Oct 2024

6/10 Okay

Patricia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous
Historic and gorgeous hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Rachael

Stayed 3 nights in Sep 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and service were excellent; we loved the overall ambiance and experience. It is in a spectacular location with easy access to the city and beyond. While our room was small like many historic hotels, it was well designed, updated, and perfect for a couple of nights.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rita M, San Diego

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for all activities in the area by foot or subway
Stayed 3 nights in Oct 2024

10/10 Excellent

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girl's Weekend
The Fairmont Copley Plaza and a most beautiful hotel and in the very best location. Walking distance to everything. What made the best of our stay was the staff - the were all truly exceptional especially the front desk staff and of course the reason this hotel was originally chose - Cori the token hotel dog!
Stayed 3 nights in Sep 2024

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Finn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! My kids enjoyed it a lot. It’s pet friendly and beautifully decorated. The room was spacious.
Stayed 5 nights in Jul 2024

10/10 Excellent

TERRILYN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Catherine

Traveled with family
Liked: Cleanliness
Smallest room with the smallest most inconvenient bathroom I have ever stayed in. Two people could not be in the bathroom at the same time doing anything. No counter space, everything was jammed in. The room was about the size of a toaster box. We had to call for our luggage to be brought up, and call twice for someone to come get our luggage when leaving. When we woke up and wanted room service, they did not start until 7am. There was a mandatory $35 a day “City Experience Bundle Fee” that we never even made use of. It covered WiFi (our cell service was fine), water in our room, local and international calls, and a $25 discount in their restaurant (which was the only thing we used on our $21 espresso Martini). All in all, The Fairmont Copley has an amazing location, but is resting on its reputation. I would recommend one of the bigger hotels right across the street for more space, the same if not better service and the same location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Yehoshua

Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very attentive and helpful. The restaurant was good and the food well prepared. Overall, the room was clean and comfortable. The hotel is "older" and shows some of its age but appears to be well maintained. Our stay was very good and we would return...
Stayed 2 nights in Sep 2024

10/10 Excellent

MARIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Fairmont Copley Plaza! My significant other and I were warmly greeted and were upgraded to a king sized suite. The lobby staff, room attendant, and the door holders were so kind. Some of them even noticed when I had a lot of bags or drinks in my hand and would click the elevator buttons for me. The location and convenience is unbeatable!! Just a short walk to Newbury Street and the Prudential Center. I also loved the comfort of the bed and the toiletries provided in the room. The only downside to the stay is that the building and rooms themselves need to be renovated. When we entered our room hallway and room, there was a strange smell that permeated the area. I purchased air sanitizer to help the situation. In the future, the hotel owners should consider making further renovations to the property. Thank you for the lovely stay!
Stayed 2 nights in Sep 2024