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Hampton Inn & Suites Boston Crosstown Center

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Boston Crosstown Center

Reception
In-room safe, blackout drapes, iron/ironing board
Exterior
In-room safe, blackout drapes, iron/ironing board
Indoor pool

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Parking available
    Parking available
  • Pool
    Pool

Explore the area

Map
811 Massachusetts Ave, Boston, MA, 02118
  • Boston Medical Center
    6 min walk
  • Northeastern University
    16 min walk
  • The Shops at Prudential Center
    4 min drive
  • Boston, MA (BOS-Logan Intl.)
    13 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 400 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hampton Inn & Suites Boston Crosstown Center

3-star hotel in South End
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Housekeeping is available on request.
Hampton Inn & Suites Boston Crosstown Center offers 175 accommodations with video-game consoles and safes. Televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn & Suites Boston Crosstown Center features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This Boston hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Parking is available onsite for a surcharge.

Hampton Inn & Suites Boston Crosstown Center is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hampton Inn & Suites Boston Crosstown Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered self parking on site (USD 22 per night)
  • Secured, covered extended parking on site (USD 22 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 22 per night (in/out privileges)
  • Covered extended parking fee: USD 22 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - 10432904004
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Boston Crosstown Center
Hampton Inn Crosstown
Hampton Inn Crosstown Hotel
Hampton Inn Crosstown Hotel Boston Center
Hampton Inn Boston Crosstown Center Hotel
Hampton Inn Crosstown Center Hotel
Hampton Inn Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn & Suites Boston Crosstown Center Hotel
Hampton Inn & Suites Boston Crosstown Center Boston
Hampton Inn & Suites Boston Crosstown Center Hotel Boston

Hampton Inn & Suites Boston Crosstown Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 425 out of 1018 reviews" "
Rating 8 - Good. 270 out of 1018 reviews" "
Rating 6 - Okay. 152 out of 1018 reviews" "
Rating 4 - Poor. 80 out of 1018 reviews" "
Rating 2 - Terrible. 91 out of 1018 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Tomi

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Jacky

Traveled with family and small children, Business traveler
Disliked: Amenities
This property is located right by the hospital so expect to hear sirens 24/7. It is outdated and only have like 10 tv channels but like 8 were news channels. Overall it’s not some where I want to visit again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Stayed 2 nights in Aug 2024

6/10 Okay

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was nice enough. However, we did not feel safe walking the nearby streets, especially at night.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sophia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall we had a great stay for a college tour of Boston, which was booked last minute. The hotel itsrlf was great but the location is near "metadone mile" per ou Uber drivers. The hotel is also near a busy hospital so sirens are audible. But overall the staff and security took great care of us. So, if you are looking for a quick stay with no fuss or frills at a reasonable price this would be your hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

AGATA KOLODZIEJ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was alright homeless people everywhere 😃 it was so loud I could hear everything
Stayed 1 night in Aug 2024

2/10 Terrible

Padge

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff member that did my check in was not helpful at all. I had booked and payed for my room online like I normally do, but I had used a different card than normally. Apparently the card that I used was not accepted at the hotel for the deposit and the staff member didn’t give me any options, she just kept shutting down every option I asked about. So I ended up sitting outside the hotel tryng to figure something out from about 5:30pm till about 7:30pm until someone I knew told me about the availability of having someone do a card authorization for the deposit through email, which I did and was finally able to check in. Would have been helpful if the staff member would have gave me that option from the beginning when I got there.
Stayed 1 night in Aug 2024

10/10 Excellent

Cliona, Omaha

Liked: Staff & service, amenities, property conditions & facilities
Very nice Hotel. Rooms are clean and the bed is comfortable. It’s also quiet. Lots of places to eat nearby. Would recommend?
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was so clean
Stayed 1 night in Aug 2024

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Austin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Parking is available but not included- had to pay $25 extra for parking. Breakfast was good for the price of the stay.
Stayed 1 night in Aug 2024

4/10 Poor

Erica, Pelham

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The biggest issue is the location. It is a horrible location next to Boston Medical and a homeless shelter. Outside is unsafe because there are literally hundreds of individuals experiencing addiction or with substance use disorder. On top of that, the elevator was dirty. The wallpaper is peeling from the wall. That mattress was uneven and old. I woke up at 4am with my back hurting. And, it was loud. I feel like I haven't said anything nice so here goes. Breakfast was included and the wifi too. Also, there's 24 hour security in the garage... because you need it.
Stayed 3 nights in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept hotel with professional helpful staff.
Stayed 2 nights in Aug 2024

4/10 Poor

Elizabeth

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disappointed
The staff was great. However they do not mention that right outside the hotel is a group of about 75 homeless people doing drugs. You can’t go outside without being approached for money and you feel very unsafe outside the hotel.
Stayed 1 night in Aug 2024

8/10 Good

Maritza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good, but the location is s bit iffy. Lots of homeless nearby.
Stayed 1 night in Aug 2024

8/10 Good

Helen

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The homeless people and the noise.
Stayed 1 night in Aug 2024

2/10 Terrible

Tyler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
People doing drugs right outside hotel room. Staff acted like it was just another day. No refund and no care.
Stayed 3 nights in Aug 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not a safe area
The hotel itself was great. The staff was wonderful. Just be warned it is in a very very bad area. There are a lot of homeless folks who are heavy drug users. The security guards do a great job of keeping them from bothering guests, but it's definitely not a safe area.
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and nice clean rooms. Breakfast was great the environment was calm and welcoming
Stayed 1 night in Aug 2024

8/10 Good

Lynne, Virginia Beach

Stayed 3 nights in Aug 2024

8/10 Good

Lynne, Virginia Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding. They were knowledgeable and very helpful. Judy that worked the breakfast was amazing. She was so helpful and made some great recommendations. The breakfast was good with menu changing daily. Area around hotel sad. Lots of homeless people. Since close to hospitals sirens were a constant
Stayed 3 nights in Aug 2024

8/10 Good

Justyna

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel was clean. Service super nice. Breakfast was good. Love 24 coffee and tea. Pool has some rusty spots. Very loud at night.
Stayed 1 night in Aug 2024

6/10 Okay

Benjamin

Liked: Staff & service
Disliked: Cleanliness
Breakfast was decent! Watching multiple people shoot up out in the open not so much. So many needle caps everywhere!
Stayed 1 night in Aug 2024

2/10 Terrible

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good mid-range hotel but terrible surroundings. Drug treatment clinic has many drug addicts hanging around. Used needles on the sidewalks and road. Numerous Police sirens anytime of day or night. Do not stay here if you want quiet or safe walk outside hotel. Drive in and out only.
Stayed 2 nights in Aug 2024