See all properties

Hampton Inn & Suites Boston Crosstown Center

3.0 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Boston Crosstown Center

Restaurant
Blackout drapes, iron/ironing board, free cribs/infant beds
Blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Pool
  • Bar
  • Parking available
$152
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
811 Massachusetts Ave, Boston, MA, 02118
  • Place, Northeastern University
    ‪15 min walk‬
  • Place, Fenway Park
    ‪4 min drive‬
  • Place, Copley Square
    ‪4 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(6 reviews)
  • 400 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(96 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(102 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(35 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Deluxe Room, 2 Double Beds (Bath in Room) | 1 bedroom, premium bedding, down comforters, pillowtop beds
The Revolution Hotel
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 2,186 reviews
The Revolution Hotel

About this property

Hampton Inn & Suites Boston Crosstown Center

3-star hotel in South End
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Housekeeping is available on request.
Hampton Inn & Suites Boston Crosstown Center offers 175 accommodations with video-game consoles and coffee/tea makers. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Hampton Inn & Suites Boston Crosstown Center features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This Boston hotel also offers multilingual staff, gift shops/newsstands, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Hampton Inn & Suites Boston Crosstown Center is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hampton Inn & Suites Boston Crosstown Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered self parking on site (USD 25 per night)
  • Secured, covered extended parking on site (USD 25 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 25 per night (in/out privileges)
  • Covered extended parking fee: USD 25 per day
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
Tax ID - 10432904004
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Clothing is optional at this property
Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Boston Crosstown Center
Hampton Inn Crosstown
Hampton Inn Crosstown Hotel
Hampton Inn Crosstown Hotel Boston Center
Hampton Inn Boston Crosstown Center Hotel
Hampton Inn Crosstown Center Hotel
Hampton Inn Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn & Suites Boston Crosstown Center Hotel
Hampton Inn & Suites Boston Crosstown Center Boston
Hampton Inn & Suites Boston Crosstown Center Hotel Boston

Hampton Inn & Suites Boston Crosstown Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 559 out of 1338 reviews
Rating 8 - Good. 363 out of 1338 reviews
Rating 6 - Okay. 195 out of 1338 reviews
Rating 4 - Poor. 95 out of 1338 reviews
Rating 2 - Terrible. 126 out of 1338 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The truth is, the person who received me was very kind, easy-going and explained everything perfectly, But there is a girl who was there on July 18, 2025 in the morning at 10 am, super hateful, maybe because she doesn't speak her language and treats it as unimportant, unfortunately, one is a tourist client and needs good service to feel comfortable for something, one is paying and is not asking for anything for free. in the surroundings many homeless drug addicts hospital right next door very bad location for a day of rest or vacation
Stayed 2 nights in Jul 2025

8/10 Good

debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this property was clean, comfortable with a very pleasant staff and a wonderful Cuban restaurant- it’s unfortunate that a homeless community descends in the parking lot at night time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Christina

Stayed 1 night in Apr 2025

2/10 Terrible

Wilfred

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not in the greatest area it was across the street from a hospital and a methadone program. Homeless people and drug addicts hanging out in front of the hotel which made it very unsafe. Police constantly coming around because of the element in the area. Not an ideal place to stay with family and highly recommend not staying here.
Stayed 3 nights in Jul 2025

6/10 Okay

Hans, Smedjebacken

Traveled with family
Bad neigborhood
Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 2 nights in Jul 2025

10/10 Excellent

MARIA N

Liked: Cleanliness
Many homeless creating a messy environment near the area.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anabelle Marie

Traveled with family
Liked: Property conditions & facilities
The Hotel was Ok, but the surroundings horrible.
Stayed 1 night in Jul 2025

6/10 Okay

Edward

Liked: Staff & service
It served its purpose. Concstant police outside apprently moving homeless from ataying long
Stayed 1 night in Jul 2025

2/10 Terrible

Edith

Traveled with family
Disliked: Amenities, property conditions & facilities
The property is located near a hospital. So there are sirens at all hours of the night. To to mention all the hoemeless people littering the block around the hotel made it feel sooo unsafe. The evening staff was not friendly at all. They didn’t even bother to great us when we got there. They were having issues with their system and didn’t even bother to explain what was going on. We were put in a different room than what we had reserved and we were moved to a different room with no explanation and when I asked the receptionist there had the WORST attitude and told me it was either that room or wait for the other one that was not rdy yet ( at 330pm). The pool was sooo not heated. Other hotel guest were complaining about it as well, they kept insisting that it was. It was not. That water was colder than beach water in mid winter. The morning staff on the other hand were awesome. Shout out to Dulce for making our day better by moving us to a better floor and room. Still I would NOT recommend this place to anyone.
Stayed 2 nights in Jul 2025

6/10 Okay

NAIMISH

Stayed 4 nights in Jul 2025

10/10 Excellent

Megha

Stayed 2 nights in Jul 2025

2/10 Terrible

Paige

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff tried their best with the limited resources they had at the time which was fine but annoying. And didn't enjoy at all that it wasn't mentioned it was in a rough neighborhood. Even though they kept people safe being surrounded by homeless and drug addicts by all hours did not make it pleasant for me and will never return again.
Stayed 1 night in Jul 2025

6/10 Okay

Afsaneh

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is hospital adjacent to hotel and is surrounded by groups of druggies , felt very unsafe , And hotel was dirty , debris on the ground . Breakfast was horrible so I just had a bagel. Would not recommend this place .
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Bad neighborhood, no cookies any of 3 days, 1 elev

Stayed 2 nights in Jul 2025

8/10 Good

Jennifer

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

dianne, swansea

Traveled with partner
Liked: Cleanliness, amenities
I rated “area around property” as poor due to fact there appeared to be many vagrants that walk in area Some appeared to be homeless some ?? Druggies. It made me uncomfortable. Constant sirens at night on the upside there was security inside and outside hotel as well as a neighborhood patrol. I was at hotel due to my husband having surgery at mass eye and ear institute so maybe i was feeling a little more stress about the area
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness
Good location and easy access to the city
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeisiel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, the area not’s safe.
Stayed 4 nights in Jul 2025

10/10 Excellent

Andrea

Stayed 2 nights in Jul 2025

8/10 Good

Cheryl

Traveled with family
The hotel itself is very nice. Rooms nice and clean. Staff very friendly and helpful. We liked the shuttle service to Fenway. The only drawback is location. Homeless surround the area. Police were constantly patrolling it. No one bothered us but it’s not in an area where you would want to walk.
Stayed 1 night in Jul 2025

6/10 Okay

Pam Langley, Eliot

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel accommodations were good but the area was not great
Stayed 2 nights in Jul 2025

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great Breakfast was good kids loved the pool
Stayed 1 night in Jul 2025

2/10 Terrible

Mariah

Traveled with group, Business traveler
Disliked: Property conditions & facilities
I would not recommend staying at this hotel. The surrounding area is extremely sketchy, with a noticeable homeless presence that made me feel very uncomfortable. Even during daylight hours, I didn’t feel safe walking around the neighborhood. Unfortunately, the location significantly impacted my experience and I would advise others to choose accommodations in a safer, more secure part of the city.
Stayed 4 nights in Jun 2025