Hilton Boston Back Bay

4.0 star property

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Photo gallery for Hilton Boston Back Bay

Lobby
Serves lunch and dinner
Boating
Front of property - evening/night
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available

Explore the area

Map
40 Dalton St, Boston, MA, 02115
  • Hynes Convention Center
    ‪5 min walk‬
  • Fenway Park
    ‪11 min walk‬
  • Boston University
    ‪2 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

Room, 2 Double Beds, River View (Pure, High Floor)

  • River view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, River View (High Floor)

  • River view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Allergy Friendly, Corner (Pure)

9.0 out of 10
Wonderful
(2 reviews)
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Allergy Friendly (Pure)

  • 309 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Allergy Friendly (Pure)

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(2 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, City View, Corner (High Floor)

  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Panoramic View)

9.4 out of 10
Exceptional
(13 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds (with Parlor)

  • 600 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom (with Parlor)

  • 330 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed

Superior Room, 1 King Bed, Corner

8.0 out of 10
Very good
(2 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(77 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.8 out of 10
Excellent
(83 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, River View, Corner (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds, Corner

  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

7.8 out of 10
Good
(8 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(14 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Corner

8.8 out of 10
Excellent
(10 reviews)
  • 419 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(27 reviews)
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(12 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Boston Back Bay

4-star hotel in Fenway–Kenmore
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Hilton Boston Back Bay offers 390 accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Boston hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 15 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 15000 square feet (1394 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Hilton Boston Back Bay is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Forty Dalton - This bistro serves breakfast only.
Lobby Bar - This bar serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 19 to 32 for adults and USD 19 to 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Forty Dalton
  • Lobby Bar

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 15,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 26 floors
  • Banquet hall
  • Built in 1982
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per day
  • Resort fee: USD 30 per accommodation, per night
The resort fee includes:
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 19 to 32 for adults, and USD 19 to 32 for children
  • Self parking fee: USD 65 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0014930350
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Boston Back Bay Hilton
Hilton Boston Back Bay
Hilton Hotel Boston Back Bay
Boston Hilton
Hilton Boston Back Bay Hotel Boston
Hilton Hotel Boston
Hilton Boston Back Bay Hotel
Hilton Boston Back Bay Hotel
Hilton Boston Back Bay Boston
Hilton Boston Back Bay Hotel Boston

Hilton Boston Back Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 663 out of 1154 reviews
Rating 8 - Good. 253 out of 1154 reviews
Rating 6 - Okay. 119 out of 1154 reviews
Rating 4 - Poor. 57 out of 1154 reviews
Rating 2 - Terrible. 62 out of 1154 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda, Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for Celtics fans!
Stayed 2 nights in Apr 2025

10/10 Excellent

Sayo

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

gregory

Liked: Cleanliness
Stayed 4 nights in Apr 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Ron

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room temperature was unbearable too warm to sleep, previous guest hair was in the bath tub. When checking out the hotel employee ask if our stay was okay, I responded "no" and he responded "was your room too warm?" I said yes and he said didn't anyone tell you? I responded, tell me what? He said the hotels HVAC is in winter mode we have no air conditioning. At no point during check in did any Hilton employee say anything about NO AC. Very disappointed with Hilton, would not recommend Hilton properties in the future, our worst stay ever. Another insult was paying for 4 guests and receiving one $10 credit toward cocktails, also thanks for the 2 bottles of water for 4 guests!!
Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Stayed 1 night in Apr 2025

6/10 Okay

Alfi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked panoramic 360 views but was given regular room. The staff was not friendly when asked about it. Not sure if the
Stayed 1 night in Apr 2025

10/10 Excellent

Edgar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
la atencion
Stayed 3 nights in Apr 2025

4/10 Poor

Edmond

Disliked: Property conditions & facilities
Fire alarm went off at midnight. Elevators didn’t work after that. Had to climb 14 flights of stairs to get back to my room
Stayed 1 night in Apr 2025

6/10 Okay

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
So hot and the heat could not be regulated even with the window open could not sleep. Very dark decor depressing . Fire alarm Went off several times in the night ., not the fault of the property probably.
Stayed 1 night in Apr 2025

10/10 Excellent

Elieth

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Erin

Stayed 1 night in Apr 2025

8/10 Good

Kathleen, Burlington

Liked: Cleanliness, staff & service
Could not turn off the heat. Hard to sleep
Stayed 2 nights in Apr 2025

2/10 Terrible

Ethan

Disliked: Cleanliness, staff & service, property conditions & facilities
Waited 20 minutes to check into our room. Finally got to the room and it smelled like cat urine. Went out to get a bite to eat and came back around 11:30 and was told we couldn’t go to our room due to a faulty fire alarm. The restaurant in the Hilton was closed and there was no water available for us to drink. We were forced to go to a local establishment just to get food and drink because we were not allowed to go to our room to retrieve our belongings. I have stayed at many Hilton hotels in the past and this is the worst experience I’ve ever had at any hotels and Hilton is supposed to be the top notch place to stay. Never again..
Stayed 1 night in Apr 2025

10/10 Excellent

kara

Stayed 1 night in Mar 2025

10/10 Excellent

kara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Will definitely book this hotel again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Aaron

Stayed 1 night in Mar 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bar staff was excellent and professional
Stayed 1 night in Mar 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
I stayed 2 nights with family. They never explained me how I can use resort fee in advance. I figured it out by myself. The room condition was not bad, but when I came back from outside, the bath room didn't be cleaned yet, only they made beds. Also, the room was very poor in soundproo fing. I should've booked another one.
Stayed 2 nights in Mar 2025

8/10 Good

Mayra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue had was that myself an my team did not have cold water for almost the first 24hours of being their. Slightly noisy, but just from neighboring guest in room next to me.
Stayed 4 nights in Mar 2025

6/10 Okay

Stuart

Traveled with family
Liked: Staff & service
Disliked: Room comfort
We won't be returning to this hotel. Neither hot water nor water pressure was working for a number of rooms on Saturday morning. We were told it was fixed when we returned later in the day, but it was not. The good news was that they did move us to another room for Saturday night, but they only offered to reduce the first nights' fare by about 25% despite having virtually no water. In addition, we heard other guests complaining on Sunday morning of the same problem, so clearly they were filling the rooms while knowing about the problem. Hearing that on Sunday morning was disappointing, because in the best of cases there was poor coordination at the front desk, but they may have been filling the rooms knowing about the problem and not telling guests in advance. For the price, I am sure there are more reliable options in Boston.
Stayed 2 nights in Mar 2025

10/10 Excellent

Virginia

Business traveler, Traveled with family
Liked: Amenities
Staff was very helpful and polite
Stayed 2 nights in Mar 2025