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Hilton Boston Back Bay

Property class: 4

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Photo gallery for Hilton Boston Back Bay

A high-rise hotel with a modern glass facade, multiple floors, and a visible Hilton sign at the base.
A hotel room with a large bed, a desk, a chair, a TV, and a window with a city view.
A conference room with multiple tables and chairs, a large screen, and a 'STRIKE OUT' sign on the wall.
Restaurant
Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
The current price is $340
includes taxes & fees
Nov 8 - Nov 9

Explore the area

View in a map
40 Dalton St, Boston, MA, 02115
  • Place, The Shops at Prudential Center
    ‪2 min walk‬
  • Place, Newbury Street
    ‪3 min walk‬
  • Place, Hynes Convention Center
    ‪5 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪8 min drive‬

Room options

Two Double Beds Pure Allergy Supreme Room

  • Sleeps 4
  • 2 Double Beds

View all photos for 1 KING BED CITY VIEW HIGH FLOOR 16-26

A hotel room with a bed, a bench, a sofa, a nightstand, a lamp, and a view of the city.

1 KING BED CITY VIEW HIGH FLOOR 16-26

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Db Beds Charles River View High Floor 16-26

A hotel room with two beds, a desk, a chair, and a large window with curtains.

2 Db Beds Charles River View High Floor 16-26

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

A hotel room with a large bed, a desk with a TV, a small table with a lamp, a sofa, and a view of the city.

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.2 out of 10
Wonderful
(13 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

A hotel room with a large bed, a desk with a TV, a small table with a lamp, a sofa, and a view of the city.

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds (with Parlor)

A hotel room with a large bed, a bedside table, a mirror, a wardrobe, and a bathroom visible through an open door.

Suite, 2 Double Beds (with Parlor)

  • 600 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (with Parlor)

A neatly made bed with white linens, a wooden headboard, and a bedside table with a lamp and books.

Suite, 1 Bedroom (with Parlor)

  • 330 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a TV, a small table with a lamp, a sofa, and a view of the city.

Room, 1 King Bed

9.0 out of 10
Wonderful
(124 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Panoramic View)

A hotel room with a bed, a nightstand, a mirror, a painting, and a view of the city.

Room, 1 King Bed (Panoramic View)

9.2 out of 10
Wonderful
(19 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Skyline View)

A hotel room with a bed, a nightstand, a mirror, a painting, and a view of the city.

Room, 1 King Bed (Skyline View)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Charles River View)

A cityscape with a river, historic buildings, and a modern skyscraper.

Room, 1 King Bed (Charles River View)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Charles River View)

A cityscape with a river, historic buildings, and a modern skyscraper.

Room, 1 King Bed (Charles River View)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a dark wood headboard, a window with a city view, and a patterned carpet.

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible Bathtub

A hotel room with two beds, a dark wood headboard, a window with a city view, and a patterned carpet.

Room, 2 Queen Beds, Accessible Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility and Hearing Accessible)

A hotel room with two beds, a dark wood headboard, a window with a city view, and a patterned carpet.

Room, 2 Queen Beds, Accessible (Mobility and Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Charles River View)

A cityscape with a river, historic buildings, and a modern skyscraper.

Room, 2 Queen Beds (Charles River View)

  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Room

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

Hilton Boston Back Bay

4-star hotel in Fenway–Kenmore
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, conference space, and dry cleaning.
Hilton Boston Back Bay offers 401 accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Boston hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 15000 square feet (1394 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and laundry facilities. Parking is available onsite for a surcharge.

Hilton Boston Back Bay is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Forty Dalton - This bistro serves breakfast, lunch, and dinner. Open daily.
Lobby Bar - This bar serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 69 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 19 to 32 for adults and USD 19 to 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Forty Dalton
  • Lobby Bar

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 15 meeting rooms
  • 15,000 square feet of conference space

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 26 floors
  • Banquet hall
  • Built in 1982
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 39.60 per accommodation, per night
  • Resort fee: USD 39.08 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • Laundry facilities

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 19 to 32 for adults, and USD 19 to 32 for children
  • Self parking fee: USD 69 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0014930350
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Boston Back Bay Hilton
Hilton Boston Back Bay
Hilton Hotel Boston Back Bay
Boston Hilton
Hilton Boston Back Bay Hotel Boston
Hilton Hotel Boston
Hilton Boston Back Bay Hotel
Hilton Boston Back Bay Hotel
Hilton Boston Back Bay Boston
Hilton Boston Back Bay Hotel Boston

Hilton Boston Back Bay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 144 out of 219 reviews
Rating 8 - Good. 36 out of 219 reviews
Rating 6 - Okay. 20 out of 219 reviews
Rating 4 - Poor. 8 out of 219 reviews
Rating 2 - Terrible. 11 out of 219 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip and staff was nice and helpful.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and even better staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very helpful friendly staff
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and maybe the comfiest bed I’ve ever stayed in.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! Updated rooms, clean and the staff were great!!!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot to stay! Could walk to most things. Staff was friendly and rooms were clean.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff. Excellent gym that is much better than a typical hotel gym.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location! Clean, comfortable accommodation.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was tasty. The maitre de in the restaurant was a gentleman and made us very welcome. Room was so clean and the shower was excellent. Cannot fault this place
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was just remodeled and everything was brand new. The location is perfect, the staff were so kind and helpful and the rooms were beautiful. The gym was probably the best gym I have ever seen in a hotel. It had everything you could want. We already booked another stay!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and in a great location. Staff was helpful and courteous. Unfortunately the pool was drained and not available.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Convenient and clean
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Amazing
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here for the 4th of July. Staff handled the crowd well. Room was spotless and very comfortable. My one complaint is that the shower had terrible pressure and barely any hot water and I don't think it was just due to too many people at once. Otherwise it was a nice stay.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I was asked to write a review about breakfast.... non existent... not even coffee. Staff was helpful and courteous
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in staff was so rude
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Liked the property and the workout facility. There were only 3 elevators and one was down the entire 5 nights of my stay.
Stayed 5 nights in May 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities
I booked the hotel on the basis it had a swimming pool and they are advertising a pool. The hotel has not had a swimming pool since Covid
Stayed 7 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
Underwhelming
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An overall good experience in terms of the customer service and room was marred by toilet seat that was broken when I arrived in the room and a TV that continually kept reverting back to “no signal” which made it difficult to access the streaming services when I returned in the evening.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
The phones in the rooms didn't work and neither did the internet. The staff at the front desk was rude and unhelpful. Stay anywhere but here. This is a terrible hotel.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and spacious. The lobby is messy and no space. Overall below the standard of a Hilton brand. I chose pay at the hotel and they charged me more than what was on my booking.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facet came off in tub based room.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Myself and my husband felt uncomfortable by few of the staff. We were asked to verify ourselves and the validity of our stay. No idea the reason behind as I chose not to push the matter and Im not the to assume but the behavior was definitely off putting. Hotel itself was lovely. Nothing extraordinary.
Stayed 1 night in May 2026