6/10 Okay
Heather
Jun 7, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Y
The best part was the front desk staff who were friendly and upbeat. The location was convenient. Definitely save yourself some money by using the parking garage across the street as opposed to the valet. The room was pretty but smelled SO bad. I can’t explain it exactly but it smelled like sweat and mold. The only way to get respite from the smell was to keep the AC running full blast. Anytime the AC clicked off — immediate stench. We had already unpacked and settled in otherwise I would’ve requested a new room (we were in 805 if that helps you to avoid our catastrophe.) But honestly not sure the smell would be remedied with a new room? Seems to be in the vents!
The bartender at the hotel restaurant needs to either get laid or find a new job. She was absolutely miserable, unhelpful and unfriendly. I hate to critique my fellow industry workers like that (I’ve been in service for 18 years,) but I think it’s one of the worst experiences I’ve ever had with a bartender. I hesitate to call it an experience as I felt like my mere presence was an inconvenience to her. Really sorry to say that.
Wish I had spent $418 for one night elsewhere.
Heather
Stayed 1 night in Jun 2025