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Holiday Inn Express Boston by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Boston by IHG

Property amenity
1 bedroom, minibar, in-room safe, desk
Point of interest
Lobby
Free daily on-the-go breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
$198
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
69 Boston St, Boston, MA, 02125
  • Boston Convention and Exhibition Center
    ‪4 min drive‬
  • Boston Common
    ‪5 min drive‬
  • Fenway Park
    ‪5 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

8.8 out of 10
Excellent
(25 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Roll Shwr)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (Roll Shwr)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Tran Shwr)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobil Tran Shwr)

9.6 out of 10
Exceptional
(4 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 324 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(29 reviews)
  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Twin Beds, Accessible (2 Bed, Mobil Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Accessible (2 Bed, Mobil Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(39 reviews)
  • 224 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Living Room)

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom (Living Room)

  • 445 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

8.6 out of 10
Excellent
(11 reviews)
  • 224 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

View from room

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(44 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Boston by IHG

Hotel in Dorchester
A 24-hour fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Boston by IHG offers 174 air-conditioned accommodations with minibars and safes. 25-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 3000 square feet (279 square meters) include conference space. For a surcharge, the property provides an area shuttle within 4 miles and an airport shuttle (available 24 hours). This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Parking is available onsite for a surcharge.

Holiday Inn Express Boston by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 4 mi
  • Cruise terminal shuttle (surcharge)
  • Self parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends

Things to do

  • 24-hour gym
  • Shopping mall
  • TV in common areas

Family friendly

  • Children's games
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 3,000 square feet of conference space
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 21 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 10 per person (one-way)
  • Airport shuttle fee per child: USD 10
  • Self parking fee: USD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014860351
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Boston Holiday Inn Express
Holiday Inn Express Boston
Holiday Inn Express Hotel Boston
Holiday Inn Boston
Holiday Inn Express Boston Hotel Boston
Holiday Inn Express Boston Hotel

Holiday Inn Express Boston by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1001 reviews
Rating 8 - Good. 258 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
Service was great as was staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is walking distance to the subway which was very convenient. Room was clean & comfortable. Rooms on the side that face the road are pretty noisy. We moved after first night. The breakfast was very good.
Stayed 2 nights in May 2025

10/10 Excellent

Emad, Woodside

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained, and the staff were very friendly and helpful. The only downside is the noise from heavy traffic on I-93.
Stayed 3 nights in Jun 2025

10/10 Excellent

Latia M .

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2025

10/10 Excellent

Noe

Stayed 5 nights in May 2025

10/10 Excellent

Jayne

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Just was there for a night but check in was a breeze, the area is central so getting an Uber was easy, and the staff was efficient. Great one night stay.
Stayed 1 night in Jun 2025

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is nice, and the staff were very friendly and accommodating. The only reason I didn't give it 5 stars was due to the road noise (the highway runs alongside it). They were gracious enough to provide earbuds (which my husband used). The second issue was that the room was on the 5th floor, and the water pressure was very weak. Other than that, nice hotel with plenty of stores and eateries within walking distance. The complimentary breakfast was good and changed daily. Charging $20/day for parking is ridiculous, but being an IHG rewards member helps solved that issue.
Stayed 2 nights in May 2025

10/10 Excellent

Anudari

Stayed 1 night in May 2025

10/10 Excellent

Anudari

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice and helpful, the hotel is overall pretty clean, nearby had good shopping and dining options. The elevator felt little old, overall it was a good stay
Stayed 3 nights in May 2025

10/10 Excellent

Julianne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2025

8/10 Good

Jenny

Stayed 1 night in May 2025

6/10 Okay

Paul, Hopkinton

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hallways and rooms had a funky smell.
Stayed 2 nights in May 2025

10/10 Excellent

Mohamed

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 2 nights in Mar 2025

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay was a good spot and tons around, close to subway to get anywhere needed in the city.
Stayed 4 nights in Apr 2025

10/10 Excellent

Younglim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

4/10 Poor

soojung

Disliked: Cleanliness, staff & service, property conditions & facilities
The room had a bad smell, the bathroom fan was extremely noisy, and the vanity was dirty. The staff also seemed frustrated while attending to guests. I had a good experience when I stayed here four years ago, so I decided to return, but now I have no desire to come back.
Stayed 1 night in May 2025

6/10 Okay

Cathy

Traveled with group, Business traveler
Liked: Staff & service, property conditions & facilities
The breakfast that was provided was great with lots of choices.
Stayed 1 night in May 2025

10/10 Excellent

Vivien

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great value for money and love that they have free breakfast which is very convenient.
Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Elian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Brenden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok stay
Stayed 1 night in May 2025

8/10 Good

Lynn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the coffee, loved the lemon & strawberry water and the outside patio. The staff was very friendly and helpful!
Stayed 2 nights in May 2025

8/10 Good

yong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025