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Holiday Inn Express Boston - Saugus by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Boston - Saugus by IHG

Free daily buffet breakfast
Property amenity
Lobby
Exterior
Standard Room, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$102
includes taxes & fees
Feb 19 - Feb 20

Explore the area

View in a map
999 Broadway, Saugus, MA, 01906
  • Place, Square One Mall
    ‪13 min walk‬
  • Place, Breakheart Reservation
    ‪14 min walk‬
  • Place, Boardman House
    ‪18 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

8.8 out of 10
Excellent
(15 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(16 reviews)
  • 209 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(7 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(76 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(69 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn Express Boston - Saugus by IHG

3-star Saugus hotel with free weekday breakfast
A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and conference space are onsite.
Holiday Inn Express Boston - Saugus by IHG offers 145 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Express Boston - Saugus by IHG features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 400 square feet (37 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Holiday Inn Express Boston - Saugus by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 400 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007422620
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Boston Hotel Saugus North
Holiday Inn Express Boston North Saugus
Holiday Inn Express Saugus Logan Airport Hotel
Holiday Inn Express Logan Airport Hotel
Holiday Inn Express Saugus Logan Airport
Holiday Inn Express Logan Airport
Holiday Inn Express Saugus Logan Airport Hotel
Holiday Inn Express Logan Airport Hotel
Holiday Inn Express Saugus Logan Airport
Holiday Inn Express Logan Airport
Saugus Holiday Inn Express Saugus (Logan Airport) Hotel
Hotel Holiday Inn Express Saugus (Logan Airport)
Holiday Inn Express Saugus (Logan Airport) Saugus
Holiday Inn Express Boston North Saugus
Hotel Holiday Inn Express Saugus (Logan Airport) Saugus
Express Saugus Logan Airport

Holiday Inn Express Boston - Saugus by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 609 out of 1066 reviews
Rating 8 - Good. 268 out of 1066 reviews
Rating 6 - Okay. 96 out of 1066 reviews
Rating 4 - Poor. 33 out of 1066 reviews
Rating 2 - Terrible. 60 out of 1066 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Marissa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything! Excellent experience overall!
Stayed 1 night in Nov 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of options and everything nicely placed and easy to reach. The coffee machines were first class. Area was roomy, with several table options.
Stayed 1 night in Nov 2025

10/10 Excellent

Susana

Liked: Cleanliness, amenities
Chris at the front desk was polite and super helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so courteous and friendly. The rooms were clean. Breakfast spread was amazing.
Stayed 4 nights in Nov 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Halloween decor in lobby area with candy was so festive. I had never had the apple cider drink in the lobby, it was fantastic. The hotel was in a good location, close to so much, including a Walmart. The temperature of the room was always on point. No issues with the thermostat. The candied pecans during breakfast were an excellent edition for the oatmeal.
Stayed 2 nights in Oct 2025

8/10 Good

COLLEEN

Stayed 1 night in Nov 2025

6/10 Okay

richard

Traveled with family
Liked: Staff & service
Coffee was good, toilet seat too short. Bathroom too small even the sink was outside the bathroom it was weird.
Stayed 1 night in Nov 2025

2/10 Terrible

Erry

Stayed 1 night in Sep 2025

10/10 Excellent

Dominique

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, customer service was perfect and breakfast was delicious. Thank you
Stayed 2 nights in Nov 2025

10/10 Excellent

jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and clean rooms
Stayed 3 nights in Oct 2025

8/10 Good

Mohammad

Liked: Property conditions & facilities
It’s ok
Stayed 1 night in Nov 2025

8/10 Good

Ken, Biddeford

Liked: Cleanliness, amenities, property conditions & facilities
Staff courteous.
Stayed 1 night in Nov 2025

10/10 Excellent

Luz

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All Good
Stayed 1 night in Oct 2025

8/10 Good

shevon

Liked: Cleanliness, amenities, property conditions & facilities
Location was great, easy drive to Boston, Salem and Gloucester. Staff was outstanding.
Stayed 4 nights in Nov 2025

8/10 Good

Joseph

Stayed 1 night in Nov 2025

8/10 Good

Arineti

Liked: Cleanliness, amenities, property conditions & facilities
Very spotless and staff was very courteous
Stayed 2 nights in Nov 2025

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was pretty good with many options. Staff was welcoming and friendly.
Stayed 3 nights in Oct 2025

10/10 Excellent

Hans

Traveled with group
Liked: Cleanliness, staff & service, amenities
The lady at check-in had that special touch. She made us feel welcome during our 2 day stay. Friendly, professional and helpful. Rooms were great, Parking good. Breakfast perfect for me….almonds, raisins, sugar and nutmeg for on my cereals… will definitely come back here.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cassandra

Stayed 3 nights in Oct 2025

10/10 Excellent

Rayna, Linden

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice and room was clean
Stayed 3 nights in Oct 2025

10/10 Excellent

KEN, Newcastle

Stayed 1 night in Nov 2025

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and very accommodating. I had a great day would definitely do it again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Stayed 2 nights in Oct 2025

8/10 Good

Elizabeth

There
Stayed 2 nights in Oct 2025

8/10 Good

vanessa

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Room was ok and on the larger size. Had to wait in the lobby for 30 minutes before i could check in. The front desk employee left with a note that they will return shortly.
Stayed 2 nights in Oct 2025