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Holiday Inn Express Boston - Saugus by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Boston - Saugus by IHG

Exterior
Property preview
Property amenity
Lobby
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Parking included
$127
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
999 Broadway, Saugus, MA, 01906
  • Place, Revere Beach
    ‪11 min drive‬
  • Place, TD Garden
    ‪12 min drive‬
  • Place, New England Aquarium
    ‪13 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

8.8 out of 10
Excellent
(14 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(14 reviews)
  • 209 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(6 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(67 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(60 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn Express Boston - Saugus by IHG

3-star Saugus hotel with free weekday breakfast
A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and conference space are onsite.
Holiday Inn Express Boston - Saugus by IHG offers 145 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Express Boston - Saugus by IHG features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 400 square feet (37 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Holiday Inn Express Boston - Saugus by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 400 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007422620
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Boston Hotel Saugus North
Holiday Inn Express Boston North Saugus
Holiday Inn Express Saugus Logan Airport Hotel
Holiday Inn Express Logan Airport Hotel
Holiday Inn Express Saugus Logan Airport
Holiday Inn Express Logan Airport
Holiday Inn Express Saugus Logan Airport Hotel
Holiday Inn Express Logan Airport Hotel
Holiday Inn Express Saugus Logan Airport
Holiday Inn Express Logan Airport
Saugus Holiday Inn Express Saugus (Logan Airport) Hotel
Hotel Holiday Inn Express Saugus (Logan Airport)
Holiday Inn Express Saugus (Logan Airport) Saugus
Holiday Inn Express Boston North Saugus
Hotel Holiday Inn Express Saugus (Logan Airport) Saugus
Express Saugus Logan Airport

Reviews

Holiday Inn Express Boston - Saugus by IHG Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 552 out of 1000 reviews
Rating 8 - Good. 254 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

Reviews

8/10 Good

Tyler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stays!

The stay was very nice. Staff were friendly and accommodating. The AC could have worked better. The pool area was small but well worth it to cool off.
Stayed 1 night in Jun 2025

10/10 Excellent

Zaida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful!!
Stayed 1 night in Jun 2025

10/10 Excellent

Camille

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay. clean rooms.
Stayed 1 night in Jun 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is a lot longer than most other hotels with very spacious beds. The TV is huge. Window glazing could do with improvement to keep out more of the traffic noise.
Stayed 1 night in Jun 2025

6/10 Okay

Nanci

Liked: Cleanliness
Room noisy
Stayed 4 nights in Jun 2025

10/10 Excellent

Lori

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a great hotel to stay at. About 15 minutes (drive) from the train so we needed a car however we planned to have one which is why we chose this hotel. The area is perfect for restaurants and shopping and even being on the highway its easy to get to everything.
Stayed 7 nights in May 2025

6/10 Okay

Cheryl

Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to find a place last minute as our B&B was not what we were promised. We found a room for the week and staff were very friendly and helpful. If we needed anything, they were always accommodating. Everything was clean and ready to go. It’s in a very convenient location between Boston and Salem (about 20 minutes either way depending on traffic).
Stayed 5 nights in Jun 2025

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was nice. The front desk was helpful when we had questions, house keeping did a great cleaning our room each day, and the breakfast was wonderful with a variety of foods.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good. Took.a star off of the overall because the pool was not open
Stayed 1 night in Jun 2025

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Decent stay overall

Check in took a very long time and the place was in need of an update (for example, chrome in the bathroom was rusted), but the most important things were good. Quiet room, comfortable bed, and convenient location. Plus, the breakfast was well-stocked.
Stayed 1 night in Jun 2025

8/10 Good

Cindy

Stayed 1 night in Jun 2025

10/10 Excellent

charles

Liked: Staff & service, property conditions & facilities, room comfort
Friendly front desk staff. Large king room. Sent me to great restaurant for dinner (110 Cafe). Good stay.
Stayed 1 night in Jun 2025

4/10 Poor

Roberto, Avondale

Stayed 1 night in Jun 2025

10/10 Excellent

Diana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the BEST experience! The front desk customer service representatives were excellent. Johnathan went above and beyond to make sure our first time in the Boston area was welcoming. He offered us maps and brochures for our day trip to Salem which came in handy! He always asked us about our plans and it was like having a local friend we could ask advice or get recommendations. Definitely would recommend staying here. Accommodations were clean every day. Good selection for a quick breakfast bite and convenient location for what we needed.
Stayed 4 nights in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

6/10 Okay

Joyce

Liked: Cleanliness, staff & service
The room is perfectly serviceable, comfortable, and convenient. The hotel is just 20 minutes from Logan, assuming no traffic. However, the room we had had a connecting door to the next room (actually on both sides), and the people on one side were loud and rowdy, with the noise coming through the door. The connecting doors need to be better sound-proofed. Also, the hotel is on a very busy road, and the street noise was disturbing until late in the night.
Stayed 1 night in Jun 2025

8/10 Good

Joe

Stayed 4 nights in May 2025

10/10 Excellent

Morgan

Stayed 1 night in May 2025

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Not only was the establishment clean, well-organized, and had a delightful breakfast, but they also disposed of damaged suitcase for us that happened during travels. Thank you soooo much to Kenyi and the team!!!
Stayed 1 night in May 2025

10/10 Excellent

RICHARD Joseph

Liked: Cleanliness, amenities, property conditions & facilities
They had
Stayed 3 nights in May 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check in and out service. Good room. A little small but ok. Breakfast area was clean and well tended to.
Stayed 2 nights in Jun 2025

10/10 Excellent

Irvin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service
Our stay at the property was fine. We booked it to have a place to rest at night so really we were barely there other than to shower and sleep. The surrounding areas is nice in terms of it has pretty much everything you need around you, but it doesn’t make for a good view. The roads are terrible and you’re constantly dodging potholes. Not the hotels fault, but it’s hit or miss in their parking lot as well. One of the main reasons I booked the hotel was I saw pictures of dove products in the bathroom and that’s what I use at home so I was happy to not have to bring my own products. Then I showered and it definitely didn’t feel or smell like dove products. Perhaps they use dove bottles but then fill it with something else. But the staff was pleasant, the coffee was good, beds were comfortable, microwaves on every floor if you want to heat up some food, laundry on sight, etc. I would stay again, just bring my own toiletries!
Stayed 3 nights in May 2025