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Holiday Inn Express Boston - Saugus by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Boston - Saugus by IHG

Exterior
Property amenity
Standard Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Lobby
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Parking included
$155
includes taxes & fees
Aug 26 - Aug 27

Explore the area

View in a map
999 Broadway, Saugus, MA, 01906
  • Revere Beach
    ‪11 min drive‬
  • TD Garden
    ‪12 min drive‬
  • New England Aquarium
    ‪13 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(6 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(13 reviews)
  • 209 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(57 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(65 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

8.8 out of 10
Excellent
(14 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn Express Boston - Saugus by IHG

3-star Saugus hotel with free weekday breakfast
A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and conference space are onsite.
Holiday Inn Express Boston - Saugus by IHG offers 145 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Express Boston - Saugus by IHG features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 400 square feet (37 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Holiday Inn Express Boston - Saugus by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 400 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007422620
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Boston Hotel Saugus North
Holiday Inn Express Boston North Saugus
Holiday Inn Express Saugus Logan Airport Hotel
Holiday Inn Express Logan Airport Hotel
Holiday Inn Express Saugus Logan Airport
Holiday Inn Express Logan Airport
Holiday Inn Express Saugus Logan Airport Hotel
Holiday Inn Express Logan Airport Hotel
Holiday Inn Express Saugus Logan Airport
Holiday Inn Express Logan Airport
Saugus Holiday Inn Express Saugus (Logan Airport) Hotel
Hotel Holiday Inn Express Saugus (Logan Airport)
Holiday Inn Express Saugus (Logan Airport) Saugus
Holiday Inn Express Boston North Saugus
Hotel Holiday Inn Express Saugus (Logan Airport) Saugus
Express Saugus Logan Airport

Holiday Inn Express Boston - Saugus by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 552 out of 1000 reviews
Rating 8 - Good. 254 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 58 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Domingo

Stayed 1 night in May 2025

10/10 Excellent

Sindy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in May 2025

10/10 Excellent

melinda

Liked: Cleanliness, staff & service, property conditions & facilities
The overall experience was great starting with the greeting we received from the staff.
Stayed 1 night in May 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine we have no complaints about the hotel or staff. The location is a bit inconvenient because of being right off of the freeway, it makes it not easy to enter or exit.
Stayed 3 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in May 2025

6/10 Okay

Sharon

Liked: Staff & service
Staff very nice but facility is dingy and dated on a busy (noisy) highway
Stayed 1 night in May 2025

10/10 Excellent

Johnson

Stayed 1 night in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Paul, Stafford

Stayed 2 nights in May 2025

10/10 Excellent

Marta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel stay was pleasant and my room was very clean. I would stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Domone

Stayed 2 nights in May 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Holiday Inn in Saugus, MA was a pleasant surprise. It is right on route 1 which is quite busy, yet it was quiet, well kept and close the places we needed to be. The dining area was clean and the breakfast food was typical, well stocked and replenished quickly. We were very impressed with the evening desk, our 1st night the tv was broken, John & Chris were able to secure us a new room with working tv, excellent costumer service.
Stayed 2 nights in May 2025

8/10 Good

Burak

Liked: Cleanliness, staff & service, property conditions & facilities
Well
Stayed 9 nights in May 2025

2/10 Terrible

Sabrina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had booked this room 2 weeks before our trip we planned to see the
Stayed 4 nights in May 2025

10/10 Excellent

Annice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the holiday Inn Express was Absolutely amazing. All the staff was Professional and was always friendly asking if you need anything. The Breakfast was Delicious with many choices to choose from, Hats off to Those Cooks, that food was Delicious!!!The entire Hotel was very Clean. Restaurants are close by, lots of parking spaces, handicap accessible. I always stay there on my vacations. I normally travel alone. Thanks for making my trip worthwhile with the Safe, and Secure Environment Provided by You All!!!!😊
Stayed 5 nights in Apr 2025

8/10 Good

armina

Traveled with partner
Liked: Cleanliness, amenities
Check in staff has no personality at all. Poor guest relations
Stayed 1 night in May 2025

2/10 Terrible

Carlos

Stayed 1 night in Apr 2025

10/10 Excellent

li

Liked: Amenities, property conditions & facilities
Good price
Stayed 1 night in May 2025

10/10 Excellent

jean, Island park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very nice. They had a very nice breakfast
Stayed 1 night in May 2025

6/10 Okay

Patrick

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Had to request room cleaning.
Stayed 5 nights in Apr 2025

10/10 Excellent

Hugo

Stayed 1 night in Apr 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Norbert

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reservation was canceled without any notice.
Stayed 1 night in May 2025

8/10 Good

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are professional and friendly. There is ample parking and various choices for food. Walmart is located directly across the street. The breakfast was good and the hot beverage station was always stocked. I would visit this property again.
Stayed 2 nights in Apr 2025

8/10 Good

April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025