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Holiday Inn Express Boston - Saugus by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Boston - Saugus by IHG

Exterior
Standard Room, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Free daily buffet breakfast
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Parking included
  • Housekeeping
  • Laundry

Explore the area

Map
999 Broadway, Saugus, MA, 01906
  • TD Garden
    ‪12 min drive‬
  • New England Aquarium
    ‪13 min drive‬
  • Revere Beach
    ‪20 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Free toiletries, hair dryer, towels, soap

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Free toiletries, hair dryer, towels, soap

Standard Room, 1 King Bed with Sofa bed

  • 209 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Free toiletries, hair dryer, towels, soap

Standard Room, 1 King Bed, Accessible (Communications)

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Free toiletries, hair dryer, towels, soap

Standard Room, 2 Queen Beds

  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Free toiletries, hair dryer, towels, soap

Standard Room, 1 King Bed

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Free toiletries, hair dryer, towels, soap

Standard Room, 1 Queen Bed

  • 288 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Free toiletries, hair dryer, towels, soap

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Free toiletries, hair dryer, towels, soap

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn Express Boston - Saugus by IHG

Saugus hotel with free weekday breakfast
A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and conference space are onsite.
Holiday Inn Express Boston - Saugus by IHG offers 145 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Express Boston - Saugus by IHG features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 400 square feet (37 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Holiday Inn Express Boston - Saugus by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 400 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007422620
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Boston Hotel Saugus North
Holiday Inn Express Boston North Saugus
Holiday Inn Express Saugus Logan Airport Hotel
Holiday Inn Express Logan Airport Hotel
Holiday Inn Express Saugus Logan Airport
Holiday Inn Express Logan Airport
Holiday Inn Express Saugus Logan Airport Hotel
Holiday Inn Express Logan Airport Hotel
Holiday Inn Express Saugus Logan Airport
Holiday Inn Express Logan Airport
Saugus Holiday Inn Express Saugus (Logan Airport) Hotel
Hotel Holiday Inn Express Saugus (Logan Airport)
Holiday Inn Express Saugus (Logan Airport) Saugus
Holiday Inn Express Boston North Saugus
Hotel Holiday Inn Express Saugus (Logan Airport) Saugus
Express Saugus Logan Airport

Holiday Inn Express Boston - Saugus by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 514 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 65 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Charles

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Extra charges not listed
The listing states no further charges, but property charges $50 (which they say will be refunded 7-10 business days while the clerk lied to my face about not being charges Also, they have a microwave where they have a sign says vending. Bed is comfortable if you enjoy firm mattresses.
Stayed 1 night in Dec 2024

6/10 Okay

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Juan

Stayed 2 nights in Nov 2024

8/10 Good

paula

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff I like the breakfast. It was very clean and ever way that it was. I would stay there again.
Stayed 4 nights in Dec 2024

10/10 Excellent

christine

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Stayed 1 night in Nov 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced for the location very clean and staff was very helpful
Stayed 2 nights in Dec 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Good all around hotel.
Stayed 5 nights in Dec 2024

2/10 Terrible

Derek

Disliked: Property conditions & facilities, room comfort
The Hotel room was 70 degrees No AC and my Girlfriend is pregnant. So at midnight we had to switch rooms. The room we went too had a clogged toilet and a Small mini TV. Its 2024 and Im surprised they still have the first LG tv made. Overall i want my money back. Never had a problem before when i stayed there. This was a Bad experience.
Stayed 1 night in Dec 2024

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Sebastian welcomed me and made me feel welcome. He sent me a text later to see if everything was ok or if I needed anything. What a thoughtful gesture.i saw him the next day and he continued his welcoming attitude. I told him I had spoken to the manager ay breakfast and told him about all my positive experiences. That made him happy..
Stayed 2 nights in Dec 2024

10/10 Excellent

GLORIA

Liked: Cleanliness, amenities
Clean
Stayed 3 nights in Nov 2024

10/10 Excellent

Thellia

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Dionis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great location, HIGHLY recommend!!
I was in town for a few days and always stay at places that have parking and breakfast. Check-in was super smooth. Sebastian was super friendly and answered every question I had. Breakfast was good. They had the basics, bacon, sausage, eggs, waffles, oatmeal, yogurt. Good basic selection of stuff, no complaints. The hotel is perfectly located near restaurants and other hotels. 20 minutes from Boston, 20 minutes from Salem. Perfect location. The only complaint I have, is I wish the room had a microwave, and the fridge had one of those small freezers. It just really limits what you can have. Otherwise, this was a very nice place!
Stayed 3 nights in Nov 2024

8/10 Good

pinciana

Liked: Cleanliness, staff & service, property conditions & facilities
Very efficient.
Stayed 1 night in Nov 2024

10/10 Excellent

Min Woo

Stayed 4 nights in Nov 2024

6/10 Okay

Mary

Traveled with family
Liked: Room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Michael

Business traveler
Was adequate for the overnight trip it was. Room was clean and the guy at the front desk courteous. Biggest issue was you can hear everything from the adjoining room and they choose to stay up very late (after 1 am) conversing.
Stayed 1 night in Nov 2024

6/10 Okay

Khorinne

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Stan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean hotel with nice rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing weekend
I had an excellent stay at this hotel. Only wish they had microwaves in the room instead of down the hall. Other than that, EXCELLENT!
Stayed 2 nights in Nov 2024

8/10 Good

laura

Stayed 2 nights in Nov 2024

10/10 Excellent

Felicity

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were very kind, I forgot the man’s name that initially greeted us but he was awesome and the woman we saw in the afternoon was also really nice! Clean and delicious complimentary breakfast. Thank you!
Stayed 1 night in Oct 2024