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Holiday Inn Express & Suites Boston - Cambridge by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Boston - Cambridge by IHG

Lobby sitting area
Point of interest
Reception
Point of interest
Suite, 1 Twin Bed (Additional Living Area) | 1 bedroom, down comforters, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
250 Monsignor O'Brien Hwy, Cambridge, MA, 02141
  • Massachusetts Institute of Technology
    ‪19 min walk‬
  • TD Garden
    ‪2 min drive‬
  • Boston Common
    ‪4 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

View from room

Standard Room

  • 250 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Standard Room, 1 King Bed, Accessible (Accessible Tub) | 1 bedroom, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

View from room

Standard Room, 1 Queen Bed

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | 1 bedroom, down comforters, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Twin Bed, Accessible (Accessible Tub)

View from room

Standard Room, 1 Twin Bed, Accessible (Accessible Tub)

  • 320 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Twin Bed (Additional Living Area)

Suite, 1 Twin Bed (Additional Living Area) | 1 bedroom, down comforters, in-room safe, desk

Suite, 1 Twin Bed (Additional Living Area)

  • City view
  • 320 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, down comforters, in-room safe, desk

Standard Room, 1 King Bed, City View

  • City view
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Boston - Cambridge by IHG

Hotel in East Cambridge
This smoke-free hotel features a 24-hour business center, coffee/tea in a common area, and a business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a meeting room, and concierge services.
Holiday Inn Express & Suites Boston - Cambridge by IHG offers 112 accommodations with safes and complimentary newspapers. Beds feature down comforters. Satellite television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge). A total renovation of this property was completed in April 2020.

Holiday Inn Express & Suites Boston - Cambridge by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Banquet hall
  • Renovated entire property - April 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 50.00 per night (in/out privileges)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015800491
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cambridge
Holiday Inn Express Hotel Cambridge
Holiday Inn Express Boston Cambridge Hotel
Holiday Inn Express Boston Cambridge
Holiday Inn Express Hotel Suites Cambridge

Holiday Inn Express & Suites Boston - Cambridge by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 505 out of 1007 reviews
Rating 8 - Good. 295 out of 1007 reviews
Rating 6 - Okay. 121 out of 1007 reviews
Rating 4 - Poor. 40 out of 1007 reviews
Rating 2 - Terrible. 46 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

eric

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, comfortable room, good breakfast/coffee.
Stayed 2 nights in Mar 2025

10/10 Excellent

Elease

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so efficient and nice.
Stayed 3 nights in Feb 2025

10/10 Excellent

CHAOHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Pranavi

Stayed 2 nights in Jan 2025

4/10 Poor

Talene

Stayed 2 nights in Feb 2025

10/10 Excellent

Susanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2025

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice and very clean. The bed was very comfortable. Loved having McDonald’s and Dunkin next to it.
Stayed 1 night in Feb 2025

2/10 Terrible

Ruichun

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I booked a "Two Queen Beds Room" online. Two Beds feature is critical for us when choosing hotel and room. However at checking in, the front desk said they (hotel or Expedia) over sold the two beds room but can only provide me One Bed Room, and add a folding bed in the room. The folding bed is horrible and the mattress quality is cheap and uncomfortable. At checking in, I insisted to get the room type I booked but could not get it. I checked online and found the one bed room is usually cheaper than the two beds room. However at checking out, they charged me more than online reservation.

8/10 Good

Madhuri Naga Sireesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Randall

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe and close to transportation hub.
Stayed 3 nights in Feb 2025

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable, excellent breakfast buffet. The room however, was dim. Definitely needed better lighting- no lamps in the room, just wall sconces.
Stayed 2 nights in Feb 2025

6/10 Okay

Engling

Liked: Cleanliness, property conditions & facilities
Parking was a rip off at $50. Tried parking at nearby park.
Stayed 1 night in Feb 2025

10/10 Excellent

WAYLON

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect economy stay
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Staff & service
The staff are not friendly. The area is also not so good. The bathrooms had no water for sometime as there were issues with plumbing. The breakfast however was very good!
Stayed 1 night in Jan 2025

8/10 Good

NEETA

Stayed 1 night in Jan 2025

8/10 Good

Joseph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ran out of food at the breakfast. They made more but it took a while and I had to leave.
Stayed 4 nights in Jan 2025

2/10 Terrible

Donald

Stayed 2 nights in Jan 2025

6/10 Okay

Anton

Traveled with family
Liked: Amenities
Disliked: Staff & service
Stayed in this hotel during very cold few winter days when the temperature dropped to negative degrees. Our room only had 2 cheapest thin blankets, which would only be suitable for summertime. The heater in the room only runs on high speed and makes terrible noise. So your only 2 options would be to freeze during the night or to have your sleep disrupted every time the heater turns on and off. Front desk failed to provide adequate blankets despite multiple inquiries. They promised to bring extra blankets (although, same thin ones) and end up only providing one. That’s for 3 people staying in the room. Refused to give out any extra due to ‘hotel policy’ or lack of blankets. Servicemen came and couldn’t fix the heater either. Astronomically expensive parking of $50 per night. You can park on a street nearby for free, but keep in mind there is 24 hour limit for any street parking. Vehicle storage fine of $25 applies if you leave your car on the same spot for over 24 hours. Beware of this before booking. Otherwise a decent place to stay with relatively good breakfasts.
Stayed 4 nights in Jan 2025

8/10 Good

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good property but slightly away from downtown if looking to have time spent around downtown then you need to use uber but overall a good and very nicely maintained property
Stayed 1 night in Jan 2025

2/10 Terrible

Geralyn

Stayed 5 nights in Jan 2025

2/10 Terrible

Donald

Stayed 3 nights in Jan 2025

2/10 Terrible

Paige

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: paid parking, free breakfast, close to the mesum of science Cons: Very small underfurnished unclean king room No hairdryer Just a very underwhelming and cheap feeling experience for the price. I would not stay here again for the money.
Stayed 2 nights in Jan 2025

4/10 Poor

Ashini

Disliked: Staff & service, property conditions & facilities