Homewood Suites by Hilton Boston/Billerica

3.0 star property

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Photo gallery for Homewood Suites by Hilton Boston/Billerica

BBQ/picnic area
1 bedroom, premium bedding, desk, blackout drapes
1 bedroom, premium bedding, desk, blackout drapes
Exterior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Parking included
  • Housekeeping
  • Pet friendly

Explore the area

Map
35 Middlesex Turnpike, Billerica, MA, 01821
  • Burlington Mall
    ‪4 min drive‬
  • Lahey Hospital & Medical Center
    ‪6 min drive‬
  • Harvard University
    ‪23 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪30 min drive‬

Room options

Suite, 2 Double Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 5
  • 1 King Bed

Premium Suite, 1 Bedroom

  • Sleeps 5
  • 1 King Bed

Suite, 2 Bedrooms, Accessible, Bathtub

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Premium Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 5
  • 1 King Bed

Suite, 2 Double Beds

  • 555 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed

  • 503 sq ft
  • Sleeps 5
  • 1 King Bed

Two-bedroom suite

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Similar properties

About this property

Homewood Suites by Hilton Boston/Billerica

3-star Billerica hotel with indoor pool
An indoor pool, a fitness center, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Homewood Suites by Hilton Boston/Billerica offers 147 accommodations with MP3 docking stations and coffee/tea makers. Beds feature premium bedding. 27-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Homewood Suites by Hilton Boston/Billerica features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities at this 3-star property consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1752 square feet (163 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Onsite uncovered self parking is complimentary.

Homewood Suites by Hilton Boston/Billerica is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • Free manager's reception (select days)

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,752 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 14 buildings
  • 4 floors
  • Built in 1999
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0009050310
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Boston/Billerica
Homewood Suites Hilton Boston/Billerica
Homewood Suites Hilton Hotel Boston/Billerica
Homewood Suites Hilton Boston/Billerica Hotel Billerica
Homewood Suites Hilton Boston/Billerica Hotel
Homewood Suites Hilton Boston/Billerica Hotel Billerica
Homewood Suites Hilton Boston/Billerica Hotel
Homewood Suites Hilton Boston/Billerica Billerica
Homewood Suites Hilton Boston/Billerica
Hotel Homewood Suites by Hilton Boston/Billerica Billerica
Billerica Homewood Suites by Hilton Boston/Billerica Hotel
Hotel Homewood Suites by Hilton Boston/Billerica
Homewood Suites by Hilton Boston/Billerica Billerica

Homewood Suites by Hilton Boston/Billerica Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 517 out of 1001 reviews
Rating 8 - Good. 240 out of 1001 reviews
Rating 6 - Okay. 105 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 67 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janet, Colchester

Liked: Cleanliness, staff & service, property conditions & facilities
Reception remembers us
Stayed 1 night in Feb 2025

6/10 Okay

Kathleen

Liked: Staff & service, amenities, property conditions & facilities
This property was really great but someone definitely had an accident in the pool that was not cleaned out I unfortunately didn’t noticed until after my son was swimming in the pool for about 20 mins but there appeared to be vomit in the pool area
Stayed 1 night in Feb 2025

4/10 Poor

Lacey

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Wouldn't recommend

The whole place aside from the entryway smelled like fried food or actual barf in places. I saw people smoking in the lobby and no one said anything. Days we had housekeeping, they skipped something like making beds or refilling towels. My toilet overflowed at 5am and they didn't fix it until after 9am and didn't seem to care at all or offer any type of help leaving us unable to use the whole area for hours.
Stayed 6 nights in Feb 2025

4/10 Poor

Douglas

Liked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

Jon

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for an overnight trip to go to the children’s hospital. Great friendly staff clean rooms and warm pool. Would stay again
Stayed 1 night in Feb 2025

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and housekeeping are excellent. Free breakfast and free parking are great. This is our third time staying here. We definitely will come back to stay and highly recommend it to all.
Stayed 2 nights in Feb 2025

8/10 Good

ximena, burlington

Traveled with partner
Liked: Property conditions & facilities
Nice place, little dirty around the building, house keeping it could be better, breakfast ok but not great
Stayed 7 nights in Jan 2025

8/10 Good

Hina

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff was great The breakfast could be a little better.
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Dec 2024

2/10 Terrible

Tomohiko

Traveled with family and small children
Disliked: Cleanliness, staff & service
We asked them to have a house keeping two days and they accepted but they didn't. it's very disapointed...
Stayed 2 nights in Dec 2024

4/10 Poor

Cristóbal, Naples

Disliked: Cleanliness, staff & service
Very bad service, no bookkeeping, poor breakfast, practically any care from the staff. Was a really deception
Stayed 5 nights in Dec 2024

2/10 Terrible

Amir

Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Moldy smell in room. Carpet?
Stayed 2 nights in Dec 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

Swee-Hing, San Jose

Stayed 4 nights in Sep 2024

6/10 Okay

Alyssa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine, but not good.

They were supposed to clean the suite every other day, but our first cleaning happened on the 3rd day, because they claimed that we checked in after midnight (we did) even though we had slept in the room for more than 2 days at that point. They also didn't make one of the beds because there was a single piece of clothing on it. The cleaning was very minimal, and areas like the tubs, sinks, and toilets were not fully cleaned. The hallways and common areas appeared to be clean though.
Stayed 9 nights in Dec 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities

Not all bad.

Nice roomy suite. Couch very uncomfortable. Toilet VERY low to the ground. Like toddler-sized, at least that is how it seemed. Worst of all, the shampoo and conditioner were empty (wall-mounted type) which u dint realize until i was already in the shower.
Stayed 1 night in Dec 2024

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The suite was awesome and perfect for the family. Breakfast was good, though very short staffed. We felt sorry for the lone worker. Overall, we enjoyed our stay very much.
Stayed 1 night in Dec 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful property. Rooms are always great, we stay here fairly often when we are traveling in this area.
Stayed 3 nights in Dec 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Overall Great but wish the water was hot in shower

Overall the stay was great but I wish the water for showers was hotter. The water was lukewarm, at best. The bed was huge and comfortable. Breakfast was provided and it was cold but I warmed it up and it tasted great. They have a large variety of things to choose from. We stayed in a Premium King Suite with separate living area with kitchen (no oven) with Microwave, large fridge w/ice maker, dishwasher and dishes, pots and pans and glassware.
King Bedroom
Bathroom w/tub shower
Bathroom Vanity
Living room
Stayed 1 night in Dec 2024

10/10 Excellent

George

Stayed 5 nights in Dec 2024