Hotel Indigo Boston Garden by IHG

4.0 star property

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Photo gallery for Hotel Indigo Boston Garden by IHG

Exterior
Exterior
Exterior
Bar (on property)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available
  • Pet friendly
  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
280 Friend Street, Boston, MA, 02114
  • TD Garden
    ‪2 min walk‬
  • The Freedom Trail
    ‪4 min walk‬
  • Quincy Market
    ‪10 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪11 min drive‬

Room options

Standard Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • 475 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Transfer Shower (Communications, Transfer Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • 475 sq ft
  • Sleeps 6
  • 2 Queen Beds

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Queen Bed

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

Premium Room, 1 King Bed (Wet Bar)

  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds (Wet Bar)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hotel Indigo Boston Garden by IHG

4-star hotel in West End
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hotel Indigo Boston Garden by IHG offers 72 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Boston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 290 square feet (27 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Hotel Indigo Boston Garden by IHG is a smoke-free property.

Blake's Kitchen + Bar - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (USD 55 per night)
  • Covered valet parking on site (USD 66 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blake's Kitchen + Bar

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 290 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 66.00 per night
  • Nearby parking fee: USD 55 per night (984 ft away)
  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0014970350
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Boston Express
Holiday Inn Express Boston Garden
Holiday Inn Express Hotel Boston Garden
Holiday Inn Hotel Garden
Holiday Inn Express Hotel And Suites Boston Garden
Holiday Inn Express Boston
Holiday Inn Express Hotel Garden
Indigo Boston Garden

Hotel Indigo Boston Garden by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 920 reviews
Rating 8 - Good. 220 out of 920 reviews
Rating 6 - Okay. 80 out of 920 reviews
Rating 4 - Poor. 35 out of 920 reviews
Rating 2 - Terrible. 29 out of 920 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jayce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay , hotel was in walking distance to TD Garden where we had tickets for a concert . Also restaurant at hotel was open late and the food was really good
Stayed 1 night in Nov 2024

10/10 Excellent

Marlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! Excellent customer service
Stayed 1 night in Nov 2024

8/10 Good

Kyna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ultra-convenient at TD garden, with a fine restaurant open from breakfast to 1 AM every day.
Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Stayed 1 night in Nov 2024

10/10 Excellent

Phillip, Hernando

Stayed 3 nights in Oct 2024

10/10 Excellent

Jesilou

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience overall⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Nov 2024

6/10 Okay

Lauren

Traveled with partner
Disliked: Property conditions & facilities
Our room was incredibly noisy at all hours of the day & night. The curtains also weren’t fully black out and let in a lot of light which coupled with the noise made it impossible to sleep well. If you’re going to TD Garden the location is very convenient, but not convenient for much else.
Stayed 2 nights in Nov 2024

10/10 Excellent

Juliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay for TD Garden events
Couldn’t be a better location for the Celtics game! TD garden is right outside your door! CVS, Dunkin, Starbucks all next to the hotel which is very convenient as well! Very walkable with multiple restaurants and bars as well. Room was clean, bed was comfortable. City hotels are always a little smaller but there was sufficient space including a kitchenette. Parking will always cost you in big cities but having valet makes it seamless. Valet came right on time when we asked ahead. Staff provided excellent service, and were very helpful with all of our questions and needs. We will certainly be back for future Celtics games!!!
Stayed 2 nights in Nov 2024

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

kenneth

Stayed 1 night in Nov 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Ease of access
Stayed 1 night in Nov 2024

10/10 Excellent

Kaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

BRYAN

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

John Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind of rustic throwback that was comfortable, with great staff and all the best amenities near by
Stayed 4 nights in Oct 2024

10/10 Excellent

Vania

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

sunhwa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Sara, Lewiston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 1 night in Oct 2024

6/10 Okay

MP

Liked: Staff & service, amenities
Great location and hotel! However, because it is an older building, I will say that you can hear everything that is happening in the hallway (including toilets flushing in nearby rooms). Would definitely stay here again!
Stayed 2 nights in Oct 2024

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Great location! So close to Boston Garden! Bed was a bit too firm for my liking, but the rest of my family was comfortable. Rooms are on the smaller side, but rather eclectic. Very clean, although in need of another waste receptacle. Would be lovely to have breakfast included with the cost of the room being on the higher side. Staff was very helpful and nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay! Hotel is very accommodating. Staff was great - room was spotless - nice shower and towels. Breakfast in the restaurant was very good. valet parking a plus altho expensive at $66. Fantastic location if you are going to an event at the TD Garden.
Stayed 1 night in Oct 2024

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness
The property is in a good location. Good transport links, being next to North Station, and walkable to the centre of Boston. Being next to TD Garden, the area gets very busy on game days and there is a lot of street noise from fans and general traffic. The various siren noise throughout the day, from emergency vehicles, was to be expected for a city centre location. The room was clean and well serviced. When we had an issue, it was dealt with quickly. On the day of departure we found a live cockroach in the room, which had crawled under one of our bags. Although the hotel was conveniently located, if I were staying in Boston again, I would not return to the Hotel Indego.
Stayed 5 nights in Oct 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Stay was perfect. We were heading to Salem for Halloween activities and the location couldn’t be beat for that purpose. Restaurant was great for breakfast. Location for access to public parks and public transportation was perfect.
Stayed 2 nights in Oct 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Elaine

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!! 2-3 minute walk from the Boston Garden/North Station (Commuter rail & MBTA stop). I was in town for day surgery at Mass Eye & Ear, only a 15 minute safe easy walk from the hotel. With all the commuters in the area, I felt safe walking to MEE at 7:30am on a weekday. The hotel itself is very clean and appears to have been updated recently. There’s a bar & restaurant (breakfast for purchase) on the ground floor. I didn’t use the parking.
Stayed 1 night in Oct 2024

4/10 Poor

Sharee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Our room key was given out to family members without so much as checking id or confirming with us. They approached the front desk and asked if they needed a key to use the elevator to go up to our room. Without any hesitation, they gave them 2 room keys…not even what they were asking for. Also, the smell of weed was so bad in our room during the day. We called the front desk and asked for room spray. Looked as those maybe it was coming from some staff….
Stayed 2 nights in Oct 2024