Hotel Indigo Boston Garden, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Boston Garden, an IHG Hotel

Exterior
Exterior
Exterior
Exterior
Breakfast, dinner and brunch served

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Pet friendly
  • Parking available
  • Air conditioning
  • Bar
  • Laundry

Explore the area

Map
280 Friend Street, Boston, MA, 02114
  • TD Garden
    2 min walk
  • The Greatest Bar
    1 min walk
  • North Station
    2 min walk
  • Boston, MA (BOS-Logan Intl.)
    9 min drive

Room options

Standard Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • 475 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Transfer Shower (Communications, Transfer Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • 475 sq ft
  • Sleeps 6
  • 2 Queen Beds

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Queen Bed

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

Premium Room, 1 King Bed (Wet Bar)

  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds (Wet Bar)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hotel Indigo Boston Garden, an IHG Hotel

4-star hotel in West End
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hotel Indigo Boston Garden, an IHG Hotel offers 72 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Boston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 290 square feet (27 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Hotel Indigo Boston Garden, an IHG Hotel is a smoke-free property.

Blake's Kitchen + Bar - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (USD 55 per night)
  • Covered valet parking on site (USD 66 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blake's Kitchen + Bar

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 290 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 66.00 per night
  • Nearby parking fee: USD 55 per night (984 ft away)
  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0014970350
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Boston Express
Holiday Inn Express Boston Garden
Holiday Inn Express Hotel Boston Garden
Holiday Inn Hotel Garden
Holiday Inn Express Hotel And Suites Boston Garden
Holiday Inn Express Boston
Holiday Inn Express Hotel Garden
Indigo Boston Garden

Hotel Indigo Boston Garden, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 874 reviews" "
Rating 8 - Good. 214 out of 874 reviews" "
Rating 6 - Okay. 77 out of 874 reviews" "
Rating 4 - Poor. 34 out of 874 reviews" "
Rating 2 - Terrible. 29 out of 874 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Room was small for the price. Tripped a few times getting around. But overall a fun time
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeffrey, Martinez

Staff was very helpful upon check in and we got in early. When we left at 3:30am to head to the airport, our car was parked it front just as requested. Great staff and location!
Stayed 1 night in Sep 2024

6/10 Okay

Gerald

Traveled with partner
Pro: Staff extremely helpful and outgoing. Bar/breakfast staff fantastic. GREAT breakfast food quality. Awesome location to TD Garden and surrounding area. Bed was very comfortable. Con: linoleum flooring in room seemed to be coming up from subfloor and bubbling. Sound proofing of room is terrible- very noisy hallways and hear even faint talking. Alleyway is where trash and recycling bins are and extremely noisy through windows. Worst part was that even on a Monday night, loud thumping club music from one of the area establishments was prominent until 2am. If looking for good staff and just a place to crash and don’t mind the noise… it’s perfect. If you need a restful sleep, I would look elsewhere.
Stayed 1 night in Sep 2024

10/10 Excellent

Anne-Lindsey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are great! Room was spacious, updated and very clean. I wish I knew the room I had did not have a real window. It was small and looked out to a brick wall. It made the room very dark. Perfect location for TD Garden!
Stayed 1 night in Sep 2024

10/10 Excellent

Hans, Stratford

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fast check in, room was very clean, comfortable beds.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

8/10 Good

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Late checkout option. Comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was AMAZING!!! Anthony… was incredible !!! He greeted us like he had known us all our lives Extremely personable!! Kamol…. Beyond nice and accommodating!!!! We LOVED the room!!! Def will stay again!!!!!❤️❤️❤️
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristen

Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our overall experience was very, very good. Room was very clean! Nice boutique hotel, close to many areas of Boston. We thought the hallways to our rooms had a bad smell. Could be due to old carpeting. Our room was very cool, tried turning the heat on, but temperature did not change. Maybe too early for hotel to have heat on?
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay while visiting Boston. Close to everything.
Stayed 1 night in Aug 2024

6/10 Okay

Shawn

Stayed 1 night in Aug 2024

6/10 Okay

anthony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

rhonda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was polite and responsive. The location was very convenient to TD Garden, local shopping and restaurants. You could walk to most attractions within 20 minutes.
Stayed 4 nights in Jul 2024

10/10 Excellent

Nancy

Stayed 1 night in Aug 2024

10/10 Excellent

Di

Stayed 1 night in Aug 2024

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived around 4:30 in the afternoon. First impressions, not the greatest. The smell of marijuana outside on the street was very strong, along with several homeless people laying on the sidewalk. Inside, the hotel staff was friendly and helpful. We had one breakfast in the hotel restaurant when the cook didn’t show. We didn’t know before we go our food, but apparently the bartender cooked it. Had Eggs Benedict - eggs were nearly raw, English muffin barely toasted. The 2 other times we ate there, we were the only ones.
Stayed 7 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service
Staff is incredibly friendly. Building is a small building in the West End, so just as you would expect with small buildings in Boston, it's got small rooms, small elevator, lots of small spaces. It is across the street from the TD Garden so it can get a bit loud in the area at night. Convenient to the North Station 2 blocks away. The walks to some of the hot-spot tourist areas can be lengthy.
Stayed 4 nights in Jul 2024