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Hotel Indigo Boston Garden, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Boston Garden, an IHG Hotel

Exterior
Exterior
Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
x2 Double Beds Executive Nonsmoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Pet friendly
    Pet friendly
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Bar
    Bar
  • Laundry
    Laundry

Explore the area

Map
280 Friend Street, Boston, MA, 02114
  • TD Garden
    2 min walk
  • The Freedom Trail
    4 min walk
  • Quincy Market
    10 min walk
  • Boston, MA (BOS-Logan Intl.)
    10 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 475 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower) | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Transfer Shower (Communications, Transfer Shower)

Room amenity

Room, 1 Queen Bed, Transfer Shower (Communications, Transfer Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Queen Beds

  • 475 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Queen Bed

Room amenity

Suite, 1 Queen Bed

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Wet Bar)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 1 King Bed (Wet Bar)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Wet Bar)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 2 Queen Beds (Wet Bar)

  • Sleeps 4
  • 2 Queen Beds

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Interior

citizenM Boston North Station

Free WiFi
Restaurant
Air conditioning
Gym
4.6 out of 5, Wonderful, (2792)
The price is $349
per night
$406 total
includes taxes & fees
Dec 7 - Dec 8
citizenM Boston North Station

About this property

Hotel Indigo Boston Garden, an IHG Hotel

4-star hotel in West End
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hotel Indigo Boston Garden, an IHG Hotel offers 72 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Boston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 290 square feet (27 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Hotel Indigo Boston Garden, an IHG Hotel is a smoke-free property.

Blake's Kitchen + Bar - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (USD 55 per night)
  • Covered valet parking on site (USD 66 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blake's Kitchen + Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 290 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 25 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 66.00 per night
  • Nearby parking fee: USD 55 per night (984 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0014970350
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Boston Express
Holiday Inn Express Boston Garden
Holiday Inn Express Hotel Boston Garden
Holiday Inn Hotel Garden
Holiday Inn Express Hotel And Suites Boston Garden
Holiday Inn Express Boston
Holiday Inn Express Hotel Garden
Indigo Boston Garden

Hotel Indigo Boston Garden, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 497 out of 844 reviews" "
Rating 8 - Good. 209 out of 844 reviews" "
Rating 6 - Okay. 75 out of 844 reviews" "
Rating 4 - Poor. 34 out of 844 reviews" "
Rating 2 - Terrible. 29 out of 844 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kristen

Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our overall experience was very, very good. Room was very clean! Nice boutique hotel, close to many areas of Boston. We thought the hallways to our rooms had a bad smell. Could be due to old carpeting. Our room was very cool, tried turning the heat on, but temperature did not change. Maybe too early for hotel to have heat on?
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay while visiting Boston. Close to everything.
Stayed 1 night in Aug 2024

6/10 Okay

Shawn

Stayed 1 night in Aug 2024

6/10 Okay

anthony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

rhonda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was polite and responsive. The location was very convenient to TD Garden, local shopping and restaurants. You could walk to most attractions within 20 minutes.
Stayed 4 nights in Jul 2024

10/10 Excellent

Nancy

Stayed 1 night in Aug 2024

10/10 Excellent

Di

Stayed 1 night in Aug 2024

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived around 4:30 in the afternoon. First impressions, not the greatest. The smell of marijuana outside on the street was very strong, along with several homeless people laying on the sidewalk. Inside, the hotel staff was friendly and helpful. We had one breakfast in the hotel restaurant when the cook didn’t show. We didn’t know before we go our food, but apparently the bartender cooked it. Had Eggs Benedict - eggs were nearly raw, English muffin barely toasted. The 2 other times we ate there, we were the only ones.
Stayed 7 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service
Staff is incredibly friendly. Building is a small building in the West End, so just as you would expect with small buildings in Boston, it's got small rooms, small elevator, lots of small spaces. It is across the street from the TD Garden so it can get a bit loud in the area at night. Convenient to the North Station 2 blocks away. The walks to some of the hot-spot tourist areas can be lengthy.
Stayed 4 nights in Jul 2024

4/10 Poor

Akshay

Traveled with family
Disliked: Cleanliness, property conditions & facilities
No natural light; not worth the price
The room (queen suite) was facing the wall of the next building so there was no natural light. Ask for a room with a view else skip this hotel as the room can become quite dark. Secondly, the bathrooms are really small with not much counter space to keep anything more than your toothbrush Finally, room cleaning is not done regularly, even though it is supposed to be done daily. I had to ask for it twice to get it done.
Stayed 3 nights in Jul 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Close to north and west ends
Stayed 2 nights in Jul 2024

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
very friendly staff....great food ..very safe enviorment
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
Nice room, clean, quiet, convenient
Stayed 2 nights in Jul 2024

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

John, Rancho Santa Margarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly staff. We had a mini suite which was perfect for a family of 4 adults. Lively area, so it’s a little loud, but they provide white noise machine in the room which is very thoughtful! Great restaurant options all walking distance. Close to huge transit station so everywhere you’d like to visit is accessible from the corner.
Stayed 4 nights in Jun 2024

8/10 Good

Tori

Traveled with family
Liked: Cleanliness, amenities
Great property located close to TD Garden, perfect if you’re going to an event. Would advise against eating the food at their restaurant. The breakfast I ordered to go was awful and we ended up throwing it away.
Stayed 1 night in Jul 2024

6/10 Okay

Brandon

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Save your money stay elsewhere.
The room was not super clean there were items left on the floor in both the bedroom (a travel tag, Nicole etc). And in the bathroom to include hair and a folded up bandaid. This was our first time staying there and at a cost of over $600 a night yikes you would expect more. Front desk staff was fine certainly not overly friendly but not rude either. The vallet are by far the shinning stars here at this resort. Kind polite and helpful. Had breakfast at the attached restaurant. Bar tender was the only staff and very not interested in serving. Had to ask for everything from salt and pepper to latch up, and didn’t check on us once. Rooms are very small for a “suite”. Beds are old and not very comfortable. Spend a little extra and stay at the Marriott two streets down. Normally I would say you get what you pay for! And had the room been cheap then ok. But it was not cheap and besides the awesome location hard pass on this place.
Stayed 2 nights in Jun 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with the location and it was very clean
Stayed 1 night in Jun 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024