Hotel Indigo Boston Garden by IHG

4.0 star property

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Photo gallery for Hotel Indigo Boston Garden by IHG

Exterior
Exterior
Exterior
Bar (on property)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Pet friendly
  • Bar
  • Air conditioning

Explore the area

Map
280 Friend Street, Boston, MA, 02114
  • TD Garden
    ‪2 min walk‬
  • New England Aquarium
    ‪16 min walk‬
  • Boston Common
    ‪18 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪11 min drive‬

Room options

Standard Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • 475 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Transfer Shower (Communications, Transfer Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • 475 sq ft
  • Sleeps 6
  • 2 Queen Beds

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Queen Bed

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

Premium Room, 1 King Bed (Wet Bar)

  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds (Wet Bar)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hotel Indigo Boston Garden by IHG

4-star hotel in West End
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hotel Indigo Boston Garden by IHG offers 72 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Boston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 290 square feet (27 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Hotel Indigo Boston Garden by IHG is a smoke-free property.

Blake's Kitchen + Bar - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (USD 55 per night)
  • Covered valet parking on site (USD 66 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blake's Kitchen + Bar

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 290 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 66.00 per night
  • Nearby parking fee: USD 55 per night (984 ft away)
  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0014970350
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Boston Express
Holiday Inn Express Boston Garden
Holiday Inn Express Hotel Boston Garden
Holiday Inn Hotel Garden
Holiday Inn Express Hotel And Suites Boston Garden
Holiday Inn Express Boston
Holiday Inn Express Hotel Garden
Indigo Boston Garden

Hotel Indigo Boston Garden by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 944 reviews
Rating 8 - Good. 228 out of 944 reviews
Rating 6 - Okay. 81 out of 944 reviews
Rating 4 - Poor. 35 out of 944 reviews
Rating 2 - Terrible. 30 out of 944 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Devin, Cromwell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location in the North End easy access
Stayed 1 night in Dec 2024

10/10 Excellent

Laurie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking took a bit of time
Stayed 1 night in Dec 2024

10/10 Excellent

Haley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay in room 204
I would not recommend staying in Room 204.Being that is on top of the restaurant slash diner , which music played latenight also by a alley way , I'm guessing with a garbage cans are,the garbage men arrived at 3am With massive noise
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Magdalena

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, would go there again!
Stayed 1 night in Dec 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Way to go Indigo
Here for a few days. Great location, comfortable rooms. Staff was excellent. Food and service in Blake's kitchen was fantastic. Very enjoyable stay!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious and clean. Staff was very helpful and pleasant.
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Traveled with family
Very Good
No complaints. Very good hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, excellent accommodations and great location.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Madeline

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Phyllis

Liked: Cleanliness
Best location to Boston events and walking to local restaurants etc.
Stayed 1 night in Dec 2024

10/10 Excellent

Ofelia

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Sunita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Roy

Liked: Cleanliness, property conditions & facilities, room comfort
Celtics
Stayed 2 nights in Dec 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out process. Very close to TD Garden for the games were we attending. Like that there is a restaurant / bar onsite. Would definitely stay here again!
Stayed 1 night in Dec 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

Francine

Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time there, best room, 5th floor corner unit, we could see everything outside!
Stayed 1 night in Dec 2024

6/10 Okay

Michael

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Failed to hit
Room was not as advertised. Super tiny room. Advertised as large room with views but it was everything but that. It was extremely close to arena. The entire hotel was claustrophobic tight with super slow elevators and a weird smell.
Stayed 1 night in Dec 2024