Hotel Indigo Boston Garden, an IHG Hotel

4.0 star property

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March 2025

Photo gallery for Hotel Indigo Boston Garden, an IHG Hotel

Exterior
Exterior
Exterior
Bar (on property)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available
  • Pet friendly
  • Bar
  • Free WiFi
  • Air conditioning

Explore the area

Map
280 Friend Street, Boston, MA, 02114
  • TD Garden
    ‪2 min walk‬
  • The Freedom Trail
    ‪4 min walk‬
  • Quincy Market
    ‪10 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪9 min drive‬

Room options

Standard Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • 475 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Transfer Shower (Communications, Transfer Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • 475 sq ft
  • Sleeps 6
  • 2 Queen Beds

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Queen Bed

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

Premium Room, 1 King Bed (Wet Bar)

  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds (Wet Bar)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hotel Indigo Boston Garden, an IHG Hotel

4-star hotel in West End
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hotel Indigo Boston Garden, an IHG Hotel offers 72 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Boston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 290 square feet (27 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Hotel Indigo Boston Garden, an IHG Hotel is a smoke-free property.

Blake's Kitchen + Bar - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (USD 55 per night)
  • Covered valet parking on site (USD 66 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blake's Kitchen + Bar

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 290 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 66.00 per night
  • Nearby parking fee: USD 55 per night (984 ft away)
  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0014970350
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Boston Express
Holiday Inn Express Boston Garden
Holiday Inn Express Hotel Boston Garden
Holiday Inn Hotel Garden
Holiday Inn Express Hotel And Suites Boston Garden
Holiday Inn Express Boston
Holiday Inn Express Hotel Garden
Indigo Boston Garden

Hotel Indigo Boston Garden, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 537 out of 897 reviews" "
Rating 8 - Good. 218 out of 897 reviews" "
Rating 6 - Okay. 78 out of 897 reviews" "
Rating 4 - Poor. 35 out of 897 reviews" "
Rating 2 - Terrible. 29 out of 897 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Elaine

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!! 2-3 minute walk from the Boston Garden/North Station (Commuter rail & MBTA stop). I was in town for day surgery at Mass Eye & Ear, only a 15 minute safe easy walk from the hotel. With all the commuters in the area, I felt safe walking to MEE at 7:30am on a weekday. The hotel itself is very clean and appears to have been updated recently. There’s a bar & restaurant (breakfast for purchase) on the ground floor. I didn’t use the parking.
Stayed 1 night in Oct 2024

4/10 Poor

Sharee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Our room key was given out to family members without so much as checking id or confirming with us. They approached the front desk and asked if they needed a key to use the elevator to go up to our room. Without any hesitation, they gave them 2 room keys…not even what they were asking for. Also, the smell of weed was so bad in our room during the day. We called the front desk and asked for room spray. Looked as those maybe it was coming from some staff….
Stayed 2 nights in Oct 2024

6/10 Okay

Christa

Traveled with family
Liked: Staff & service
Just an ok site- very small public areas and our room with two beds had literally a 12” path between the bed and wall to get into the room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marchelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was extremely nice and the staff were exceptional! Located across from TD Gardens and the North station!
Stayed 3 nights in Oct 2024

10/10 Excellent

Kristen

Stayed 2 nights in Sep 2024

4/10 Poor

Robert

Stayed 1 night in Sep 2024

10/10 Excellent

Jose, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Thx you
Stayed 2 nights in Oct 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boston trip
They were very accommodating with early check in and securing our luggage for us after check out since our flight out of Boston was not until early evening. Very friendly staff. It was fun being near the Bruins hockey stadium as well as walking distance to tons of restaurants.
Stayed 1 night in Oct 2024

8/10 Good

kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Great hotel! We stay here anytime we go to a concert.
Stayed 1 night in Oct 2024

4/10 Poor

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We arrived at 4:00pm one hour after minimum check in time. The told us we had to wait 15 minutes because the room was not ready. After noticing for 45 minutes other guests were checking in ahead of us, I inquired again. The Desk clerk told me that was because of the room we had reserved was why we have to wait. But I inquired what was so special about a room, she said it was a king size bed. I said well do you have any rooms available with the queen size bed? She said yes, so she put us in another room with a queen size bed and when I asked what the price difference was about a $60 difference. She could not give us credit for the difference, but offered us free breakfast which I declined. I called Hotels.com and they had me sent a copy of the invoice and hopefully they will give me credit. And now for what I thought about the room: The room was nice but a little bit on the small side. Although there were windows, it seemed like as if they were open. The noise was so loud in the room from the street below all night long. In addition, we could smell cooking smells on and off throughout our stay. The shower tiles are so slippery. I’m surprised no one had a bad fall. Not really worth the money considering this was supposed to be an upper class hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice wet bar and sleeping area. Would have liked windows but still great for 1 person
Stayed 2 nights in Oct 2024

10/10 Excellent

Tara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, the decor is cool and unique! The location was perfect, 1 min walk, if that, to TD Garden and surrounding restaurants. Def will come back again!
Stayed 1 night in Oct 2024

10/10 Excellent

John

Everything was great
Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Brianna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Donald

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Anne

Stayed 2 nights in Sep 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for TD Garden concert. Staff were all very pleasant and helpful. The young gentleman outside who helped with the bags and car was fun to hang out with while we waited for the car, which came right when they texted it would. This trip was a very big deal for our special needs son and staying here made it as easy as possible. We liked being able to see the Garden from our room and could time our trip over for when the line shortened considerably. If you want to eat in the restaurant before an event, I’d get there early. Website listed a number you could text or call for ordering in room dining, but I think the texting part is not accurate for this location. Breakfast at the restaurant was easy and good quality. Great visit, thank you
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Room was small for the price. Tripped a few times getting around. But overall a fun time
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeffrey, Martinez

Staff was very helpful upon check in and we got in early. When we left at 3:30am to head to the airport, our car was parked it front just as requested. Great staff and location!
Stayed 1 night in Sep 2024

6/10 Okay

Gerald

Traveled with partner
Pro: Staff extremely helpful and outgoing. Bar/breakfast staff fantastic. GREAT breakfast food quality. Awesome location to TD Garden and surrounding area. Bed was very comfortable. Con: linoleum flooring in room seemed to be coming up from subfloor and bubbling. Sound proofing of room is terrible- very noisy hallways and hear even faint talking. Alleyway is where trash and recycling bins are and extremely noisy through windows. Worst part was that even on a Monday night, loud thumping club music from one of the area establishments was prominent until 2am. If looking for good staff and just a place to crash and don’t mind the noise… it’s perfect. If you need a restful sleep, I would look elsewhere.
Stayed 1 night in Sep 2024

10/10 Excellent

Anne-Lindsey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 1 night in Aug 2024