Hyatt Place Boston/Medford

3.0 star property

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Exterior
Property preview
Reception
Premium bedding, down comforters, desk, blackout drapes
Premium bedding, down comforters, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
$123
includes taxes & fees
Jan 9 - Jan 10

Explore the area

View in a map
116 Riverside Ave, Medford, MA, 02155
  • Place, Old Ship Street Historic District
    ‪3 min walk‬
  • Place, Mystic River Reservation
    ‪3 min walk‬
  • Place, Tufts University
    ‪13 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪10 min drive‬

Room options

Room, 2 Double Beds

8.8 out of 10
Excellent
(155 reviews)
  • Sleeps 6
  • 2 Double Beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(93 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(32 reviews)
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible (Shower)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Accessible King Room with Tub and Sofa Bed

  • Sleeps 4

Ada King Shower

  • Sleeps 4

Double Sfbd

  • Sleeps 6

King Room with Sofa Bed

  • Sleeps 4

High Floor Two Double Room with sofa bed

  • Sleeps 6

King Room With Sofa Bed-High Floor

  • Sleeps 4

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About this property

Hyatt Place Boston/Medford

Medford hotel close to Tufts University
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Place Boston/Medford offers 157 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas and include sofa beds. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Medford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Place Boston/Medford features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 900 square feet (84 square meters) include conference space. This business-friendly hotel also offers multilingual staff, laundry facilities, and express check-in. A complimentary area shuttle within 2 miles is available for guests. Parking is available onsite for a surcharge.

Hyatt Place Boston/Medford is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Boston/Medford has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 2 mi
  • Secured, covered self parking on site (USD 15 per night)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 900 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005891760
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Boston/Medford
Hyatt Place Boston/Medford Hotel
Hyatt Place Boston/Medford Hotel Medford
Hyatt Place Boston/Medford Medford

Hyatt Place Boston/Medford Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 831 out of 1610 reviews
Rating 8 - Good. 401 out of 1610 reviews
Rating 6 - Okay. 194 out of 1610 reviews
Rating 4 - Poor. 109 out of 1610 reviews
Rating 2 - Terrible. 75 out of 1610 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gwenna

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025

6/10 Okay

Sandra

Traveled with family
The water was off when we checked in at midnight. The room was dusty and the bathroom walls had water damage the wallpaper was bubbled with water!
Stayed 2 nights in Sep 2025

10/10 Excellent

almaz

Business traveler
Yes
Stayed 3 nights in Sep 2025

8/10 Good

stephen, FarmingdaleNeedham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over priced with no airport shuttle
Stayed 4 nights in Sep 2025

10/10 Excellent

Theodore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly check in staff. Very friendly breakfast staff and a nice breakfast. The room was clean and comfortable. One elevator was not working so the wait was fairly long, but those things happen. I would stay here again the next time I come to Medford.
Stayed 2 nights in Aug 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Good location. One of the elevators was out so that was a bit inconvenient. We would stay here again tho.
Stayed 3 nights in Sep 2025

10/10 Excellent

Abhijeet

Stayed 4 nights in Sep 2025

2/10 Terrible

joseph, yaphank

Disliked: Amenities
Auto fill in will cost u money
Stayed 1 night in Sep 2025

10/10 Excellent

Marcey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in at 2 am and the hospitality was amazing. So grateful.
Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Steven

Business traveler
Liked: Staff & service
Area is convenient. Hotel could be cleaner. Staff is excellent.
Stayed 1 night in Sep 2025

10/10 Excellent

Carla

Traveled with family
Liked: Amenities
Staff friendly
Stayed 2 nights in Sep 2025

8/10 Good

Juan Pablo, Mexico

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Convenient for an overnight stay on our way out of Boston (very close to I-93). Room is huge. Breakfast is adequate. Fast check-in and check-out. Good parking indoors and outdoors. Facilities are a little dated and would benefit from an update: carpets don't smell nice, lobby is not inviting, furniture and doors have dents, etc.
Stayed 1 night in Sep 2025

2/10 Terrible

Maria Gabriela

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bathrooms have mold in ceiling and caulking around tub was disgusting. The first night , the manager removed the mold with a bleach cleanser but by the next morning , the mold had re appeared. The place was fully booked so we couldn’t move that night. The old fans barely work so the humidity is too much, even though we had the fan on all night. The next day, we were shown 3 additional rooms, the first 2 also had mold in their bathrooms so we moved to the 3rd room that had one small tile that had fallen down . We chose to stay in that one because at least there was no mold. Next day, an entire row of tile came down on my son’s foot and his toe skin was cut. We were told the hotel is getting remodeled . I sure hope so as I will never stay in this hotel as it is .
Stayed 4 nights in Sep 2025

6/10 Okay

allen

Traveled with family
Liked: Staff & service
I stayed at the Hyatt Palace Medford from the 19th September to 1st October in Room 702 on the 7th floor. Here is my view of the stay: On three separate occasions we had noisy protests outside the Hotel which was being marshalled by the police. We did not have hot water on one evening when we got back to our room. Our room did not get cleaned on one occasion so we had to ask for clean towels at 9.00pm in the evening. Only one lift worked which meant we had to wait long periods to go down to breakfast every morning. Hotel had 8 floors with 22 rooms on each floor with only 49 seats for breakfast which was totally inadequate especially at weekends. The variety of food at breakfast was very poor, same thing every alternate days. No croissants, pastries etc., Our room was quiet compared to others near the highway but was still noisy. On the positive side the staff were brilliant especially Romana who marshalled us at Breakfast magnificently every day she worked. Our room when it was cleaned was good and the room was big and the bed comfortable. I understand the Hotel is going to be revamped later this year which really needs it, can l suggest you install quadruple glazing for a nice peaceful sleep. I strongly believe we should have a refund on the monies we paid or a credit in the way of free stay at the hotel after its been refurbished. We come to Boston often and would lime to stay in your Hotel again but not in its present state. Allen & Janice Hull Room 702
Stayed 11 nights in Sep 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant kind of skimpy and breakfast was fine
Stayed 1 night in Sep 2025

10/10 Excellent

Kausalya

Stayed 1 night in Sep 2025

6/10 Okay

Tony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Needs updating
Stayed 1 night in Sep 2025

10/10 Excellent

Lunat

Stayed 1 night in Sep 2025

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Asal

Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Stayed 2 nights in Jun 2025

2/10 Terrible

ANTOINETTE

Traveled with family
Disliked: Cleanliness, property conditions & facilities
My room had roaches and toilet was broken
Stayed 1 night in Sep 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ramona Rocks!

I want to give a shoutout to Ramona, who worked in the breakfast area. She was unfailingly helpful, friendly, and courteous. On our last morning I was feeling unwell and she took note of that, went out of her way to ask how i was (it was just tiredness plus serious pollen that day so a very bad allergy day) and got me a lovely cup of tea. Hyatt is lucky to have her
Stayed 4 nights in Sep 2025