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Mandarin Oriental, Boston

5.0 star property

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Photo gallery for Mandarin Oriental, Boston

Lobby
Breakfast, lunch, dinner served; local and international cuisine
Breakfast, lunch, dinner served; local and international cuisine
Point of interest
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Pet friendly
  • Room service

Explore the area

Map
776 Boylston St, Boston, MA, 02199
  • Newbury Street
    ‪1 min walk‬
  • The Shops at Prudential Center
    ‪1 min walk‬
  • Hynes Convention Center
    ‪2 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪20 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View | Frette Italian sheets, premium bedding, minibar, in-room safe

Premier Room, 1 King Bed, City View

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room, City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Premier Double Room, City View

  • 538 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Residential)

Separate tub and shower, deep soaking tub, designer toiletries

Suite, 1 King Bed (Residential)

  • 1040 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 410 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Premier, Hearing & Vision Accessible)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible (Premier, Hearing & Vision Accessible)

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room, 2 Double Beds, Accessible, City View (Roll-In Shower)

Frette Italian sheets, premium bedding, minibar, in-room safe

Premier Double Room, 2 Double Beds, Accessible, City View (Roll-In Shower)

  • 549 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Premier)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Premier)

  • 530 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room (Premier)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Double Room (Premier)

  • 530 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

  • 410 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Residential, Roll-In Shower)

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Accessible (Residential, Roll-In Shower)

  • 1044 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Frette Italian sheets, premium bedding, minibar, in-room safe

Royal Suite, 1 King Bed

  • 2600 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Back Bay)

Suite, 1 King Bed, Corner (Back Bay) | Living room | LCD TV, video-game console, DVD player, pay movies

Suite, 1 King Bed, Corner (Back Bay)

  • 1080 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Frette Italian sheets, premium bedding, minibar, in-room safe

Presidential Suite, 1 King Bed

  • 1700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Mandarin Oriental, Boston

5-star Boston hotel, connected to a shopping center in Back Bay
This hotel features a full-service spa, a restaurant, and a health club. Other amenities include a bar/lounge, a sauna, and WiFi in public areas.
Mandarin Oriental, Boston offers 148 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature Frette Italian sheets and premium bedding. LCD televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Microwaves, refrigerators, and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Mandarin Oriental, Boston has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Mandarin Oriental, Boston features a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is available for a surcharge.

Business amenities at this 5-star property consist of a business center, a meeting room, and limo/town car service. Event facilities measuring 10000 square feet (929 square meters) include conference space. This luxury hotel also offers spa services, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Ramsay's Kitchen - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Arabic, Bulgarian, Chinese (Cantonese), Chinese (Mandarin), English, Farsi, Filipino, French, German, Hindi, Italian, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 15 per 24-hour period)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 72 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 to 65 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ramsay's Kitchen

Things to do

  • Full-service spa
  • Health club
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 30 to 65 per person
  • Fee for in-room wireless internet: USD 15 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 15 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 15 per 24-hour period (rates may vary)
  • Valet parking fee: USD 72 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014960351
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Boston Mandarin Oriental
Mandarin Oriental Boston
Mandarin Oriental Boston Hotel
Mandarin Oriental Hotel Boston
Mandarin Oriental, Boston Hotel Boston
Mandarin Oriental Boston
Mandarin Oriental, Boston Hotel
Mandarin Oriental, Boston Boston
Mandarin Oriental, Boston Hotel Boston

Mandarin Oriental, Boston Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 258 out of 331 reviews
Rating 8 - Good. 45 out of 331 reviews
Rating 6 - Okay. 13 out of 331 reviews
Rating 4 - Poor. 9 out of 331 reviews
Rating 2 - Terrible. 6 out of 331 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chiara and Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay. Thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Naushad, Bulimba

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant hotel and staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent location, clean, very large rooms, amazing staff. I do wish they used top sheets and not just a duvet but that is a personal preference.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rosenaz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and perfect location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jill

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Yannan

Stayed 2 nights in Sep 2024

8/10 Good

Papinder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we initially booked did not match the images presented on the website, leading to disappointment during our three-night stay in an accessible room. The shower depicted in the photos was quite different from what we encountered, and the beds were significantly smaller than anticipated. Although we raised these concerns with the hotel, we were unable to switch rooms until our third night. This was particularly disheartening as we had been looking forward to this long-awaited break. When we finally moved to the room we had expected, it was a relief, but unfortunately, two of the nights still fell short of our expectations. Overall the location is great,hotel is clean and we enjoyed using the spa. If we had been allocated the final night stay over the 3 nights there would be no complaints.
Stayed 3 nights in Sep 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Zha

Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 2 nights in Sep 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the most wonderful stay at the Mandarin Oriental in Boston. The room was perfect and the staff 5 star. Can't wait to come back.
Stayed 1 night in Sep 2024

10/10 Excellent

Meruyert

Liked: Cleanliness, amenities, property conditions & facilities
All is good !
Stayed 3 nights in Sep 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Estela

Traveled with family
En general excelente atención del personal, instalaciones, servicio a cuarto.
Stayed 3 nights in Jul 2024

6/10 Okay

MARIKO

Stayed 1 night in Jul 2024

10/10 Excellent

Juliana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and located in a very desirable area. Back bay is one of my favorite places in Boston. The staff were great, very professional and always trying to help. If there is one thing that needs TLC is the carpet on the hallway and especially the first floor.
Stayed 3 nights in Aug 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Edward, shickshinny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All-around high quality stay. Excellent staff. Mirror in bathroom could use additional lighting. A bit dim for shaving.
Stayed 3 nights in Jul 2024

10/10 Excellent

Krista

Stayed 2 nights in Jul 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel !
wonderful stay :) excellent hospitality from front desk to valet , perfect location
Stayed 3 nights in Jul 2024

10/10 Excellent

anoop

Stayed 2 nights in Jul 2024

10/10 Excellent

Dana

Stayed 1 night in Jul 2024

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience for this hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Gerald

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to attractions
Stayed 3 nights in Jul 2024