See all properties

Marriott Vacation Club® at Custom House, Boston

3.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Marriott Vacation Club® at Custom House, Boston

Rooftop terrace
Property entrance
Exterior
1 bedroom, in-room safe, blackout drapes, iron/ironing board
Mini-fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Gym
  • Parking available
  • Breakfast available
  • Bar
  • Laundry

Explore the area

Map
3 Mckinley Square, Boston, MA, 02109
  • Faneuil Hall Marketplace
    ‪3 min walk‬
  • Quincy Market
    ‪4 min walk‬
  • New England Aquarium
    ‪5 min walk‬
  • Boston, MA (BNH-Boston Harbor Seaplane Base)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite, 1 Bedroom (Hearing Accessible)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

The Dagny Boston

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (5225)
The price is $189
per night
$249 total
includes taxes & fees
Jan 25 - Jan 26
The Dagny Boston

About this property

Marriott Vacation Club® at Custom House, Boston

3.5-star hotel in Downtown Boston
This hotel features a fitness center, a bar/lounge, and valet parking. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Change of bedsheets is available on request.
Marriott Vacation Club® at Custom House, Boston offers 84 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. 32-inch flat-screen televisions come with premium satellite channels and pay movies.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Boston hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Marriott Vacation Club® at Custom House, Boston features a fitness center, laundry facilities, and dry cleaning/laundry services. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This eco-certified hotel also offers express check-out, discounted use of a nearby fitness facility, and a porter. Parking is available onsite for a surcharge.

Marriott Vacation Club® at Custom House, Boston has designated areas for smoking.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Audubon, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 56 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 2 to 10 for adults and USD 2 to 10 for children
  • A bar/lounge

Things to do

  • Billiards/pool table
  • Games
  • Gym

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 25 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 2.00 to 10.00 for adults, and USD 2.00 to 10.00 for children
  • Valet parking fee: USD 56 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number ROC-11545442-009

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Boston Villas
Marriott Vacation Club Pulse Custom House Boston Aparthotel
Marriott's Custom House Villas
Marriott's Custom House Villas Aparthotel
Marriott's Custom House Villas Aparthotel Boston
Villas Boston
Marriott's Boston Custom House Villas Aparthotel
Marriott Vacation Club Pulse Custom House Aparthotel
Marriott Vacation Club Pulse Custom House Boston
Marriott Vacation Club Pulse Custom House
Marriotts Custom Resort
Marriotts Custom Hotel
Marriotts Custom Hotel
Marriott`s Custom House Hotel Boston
Marriotts Custom Resort
Marriott Boston
Marriott Vacation Club Pulse at Custom House Boston
Marriott's Boston Custom House Villas
Marriott Vacation Club® at Custom House Boston
Marriott Vacation Club Pulse at Custom House Boston
Marriott Vacation Club® at Custom House, Boston Hotel
Marriott Vacation Club® at Custom House, Boston Boston

Marriott Vacation Club® at Custom House, Boston Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 389 out of 511 reviews" "
Rating 8 - Good. 89 out of 511 reviews" "
Rating 6 - Okay. 21 out of 511 reviews" "
Rating 4 - Poor. 8 out of 511 reviews" "
Rating 2 - Terrible. 4 out of 511 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I haven’t been to the hotel in many years, I was so glad to see that it was well kept and stayed mostly historical, the observation deck is always a treat with breath taking views of the city
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awed at the Custom House
We stayed at this property twice; at either end of an East Coast road trip. The staff was friendly, it’s in a great location and the suites are huge and top notch. The breakfast in the morning is inexpensive and convenient although not over the top. Valet parking was reasonable and very helpful. I will stay here again, gladly.
Stayed 4 nights in Sep 2024

10/10 Excellent

M

Stayed 4 nights in Sep 2024

10/10 Excellent

Aimee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Suzanne, Duluth

Stayed 1 night in Sep 2024

8/10 Good

chadaporn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly staffs
Stayed 3 nights in Sep 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kevin

Stayed 1 night in Sep 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the view
Couldn’t have been better… the roof top view is amazing!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jiajie

Traveled with family
Liked: Amenities
Stayed 4 nights in Sep 2024

8/10 Good

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest hotel I've ever been in.
Stayed 3 nights in Aug 2024

8/10 Good

Lacy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Faneuil Hall, shopping and nightlife
Stayed 1 night in Aug 2024

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Marietta

Liked: Cleanliness, staff & service, property conditions & facilities
All the hotel clerks were very friendly. Our check out today was at 11am and I called the hotel desk and a male desk clerk answered. I requested to have the bell hop come and retrieve our suitcases and to hold them in the lobby as we did not want it placed in our car. The bell hop guy was great and very friendly as he also did our car valet and took our suitcases to our room when we arrived and at our departure today. The desk guy today wasn’t as friendly. Since our suitcases were being held in the lobby, I went to talk to the concierge about a place to eat breakfast/lunch and we ended up next door. It was my oversight not to check out with the desk, but we were coming back as soon as we ate. I got a call from the male clerk while I was eating and he said I was overdue for the checkout time and had to return to the desk to check out. So I left my meal to go back next door to check out. He asked me if there were any additional charges besides the 2 muffins I had purchased on the 1st floor and the parking for 3 days and asked me if he should charge my credit card I had on file and I said yes. He asked if I wanted a receipt or email the receipt and I said to email me. I wish he could have just done this via the phone since I did not sign anything. This guy needs to have better communication skills and be more friendlier. I will plan to come back within a year and plan to stay there again as I really loved it there and so convenient to downtown,Faniel Hall & Quincy Market.
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building we amazing views from the rooftop observation deck. Location allows for short walks to historic sites and shopping. Would definitely stay here again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Laura

Stayed 3 nights in Aug 2024

10/10 Excellent

Stacie

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Marriott Custom House met the needs of our family of 5. The room was spacious enough that we could get our rest after exploring the city without being on top of each other. The bed was comfortable and the room clean. We also appreciated the complimentary laundry facility. Location was central and easliy walkable. We would stay here again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Carrie

Such a wonderful stay. Clean rooms, beautiful views that you can’t beat. We loved the family friendly environment and the many activities provided. Will definitely stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Rooms and the Area was great to walk to many restaurants and attractions
Stayed 3 nights in Jul 2024

10/10 Excellent

Sonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely one of the best places I have stayed at. Staff was very kind, helpful and friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Kimberly, Brasher falls

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the coolest hotel to stay at. Perfect location, super clean and quiet, and the staff were all so nice. The history and uniqueness of the building and room made it an awesome stay.
Stayed 1 night in Jul 2024