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Marriott Vacation Club® at Custom House, Boston

3.5 star property

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Photo gallery for Marriott Vacation Club® at Custom House, Boston

Rooftop terrace
Mini-fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Lobby
1 bedroom, in-room safe, blackout drapes, iron/ironing board
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Parking available
  • Gym
  • Breakfast available
  • Bar
  • Laundry
$240
includes taxes & fees
Nov 25 - Nov 26

Explore the area

View in a map
3 Mckinley Square, Boston, MA, 02109
  • Place, Faneuil Hall Marketplace
    ‪3 min walk‬
  • Place, New England Aquarium
    ‪3 min walk‬
  • Place, TD Garden
    ‪14 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

32-inch flat-screen TV with satellite channels, pay movies

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

32-inch flat-screen TV with satellite channels, pay movies

Suite, 1 Bedroom (Hearing Accessible)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

32-inch flat-screen TV with satellite channels, pay movies

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

32-inch flat-screen TV with satellite channels, pay movies

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(27 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Marriott Vacation Club® at Custom House, Boston

3.5-star hotel in Downtown Boston
This hotel features a fitness center, a bar/lounge, and valet parking. WiFi in public areas is free. Additionally, free use of bicycles, dry cleaning, and laundry facilities are onsite. Change of bedsheets is available on request.
Marriott Vacation Club® at Custom House, Boston offers 84 accommodations with safes and coffee/tea makers. Accommodations have separate dining areas and are furnished with double sofa beds and dining tables. 32-inch flat-screen televisions come with premium satellite channels and pay movies.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Boston hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Marriott Vacation Club® at Custom House, Boston features a fitness center and complimentary bicycles. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This Boston hotel also offers laundry facilities, dry cleaning/laundry services, and express check-out. Onsite parking is available (surcharge).

Marriott Vacation Club® at Custom House, Boston has designated areas for smoking.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Audubon, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 56 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 2 to 10 for adults and USD 2 to 10 for children
  • A bar/lounge

Things to do

  • Billiards/pool table
  • Free bicycle rentals
  • Games
  • Gym

Family friendly

  • Dining table
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 25 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Microwave
  • Mini-fridge
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 5 2026 to May 15 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 2.00 to 10.00 for adults, and USD 2.00 to 10.00 for children
  • Valet parking fee: USD 56 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number ROC-11545442-009

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Boston Villas
Marriott Vacation Club Pulse Custom House Boston Aparthotel
Marriott's Custom House Villas
Marriott's Custom House Villas Aparthotel
Marriott's Custom House Villas Aparthotel Boston
Villas Boston
Marriott's Boston Custom House Villas Aparthotel
Marriott Vacation Club Pulse Custom House Aparthotel
Marriott Vacation Club Pulse Custom House Boston
Marriott Vacation Club Pulse Custom House
Marriotts Custom Resort
Marriotts Custom Hotel
Marriotts Custom Hotel
Marriott`s Custom House Hotel Boston
Marriotts Custom Resort
Marriott Boston
Marriott Vacation Club Pulse at Custom House Boston
Marriott's Boston Custom House Villas

Marriott Vacation Club® at Custom House, Boston Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 460 out of 594 reviews
Rating 8 - Good. 99 out of 594 reviews
Rating 6 - Okay. 23 out of 594 reviews
Rating 4 - Poor. 8 out of 594 reviews
Rating 2 - Terrible. 4 out of 594 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is such a great hidden gem! We LOVED the observation deck and the history throughout the hotel. The rooms were well maintained and the high ceilings make the room seem so much bigger. It’s steps from Quincy market and Faneuil! We will definitely stay here on our next trip to Boston
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Aug 2025

8/10 Good

Giovana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location! Superb concierge service!

Excellent location! Just a block from all main amenities. Beautiful hotel! Super clean and great service. The only reason why I’m giving a 4 star is because of the breakfast. Extremely simple. It is more like a Cafe place where you have to pay for a muffin or make your own egg. Luckily there’s plenty of cafes around the area.
Stayed 5 nights in Jul 2025

10/10 Excellent

joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great amenities
Stayed 1 night in Aug 2025

8/10 Good

Cheryle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing
Stayed 3 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Those who appeared to be residents of the Custom House 5th floor and above were not as friendly as the staff. The continental breakfast was a pay A La Cart, instead of included in the price. The location was exactly what we wanted. We were able to get everywhere's in Boston that we wanted to and a very walkable location to everything
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfy beds! Staff very friendly and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Good location. Very helpful staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beutiful historic hotel in the best location is boston. Valet parking made it easy. The tob observation area allowed us to see all over boston from tables . The bar drinks were nice. An elegant hotel with spacious rooms.
Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing suite with 30 feet ceilings. Downside was that loft bedroom did not have its own bathroom.
Stayed 3 nights in Jun 2025

8/10 Good

Shara, Teaneck

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the Museum like atmosphere!
Stayed 1 night in Jun 2025

10/10 Excellent

zach

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Ligaya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and polite front desk - helped us get cabs, took care of us when the bed was too high for my elderly and short mother to climb into. Beautiful room, very comfortable - even the sofa bed. Separate climate control for sitting and sleeping rooms. Huge windows but effective light blocking shades. Quiet even though we were on the first floor next to the breakfast room. Walkable to all your classic Boston sights - Boston Garden, Freedom Trail, aquarium, Harbor Front, etc. Lots of great food steps away (State Street Provisions, Legal Seafood, Quincy Market Food Hall). Convenience store right across the parking lots. (Our cab was for the airport.) Free programming like bird presentations and movies, amazing observation deck for guests only, game room, gym. Free coffee and hot chocolate in the breakfast service. Good WiFi. Absolutely top notch.
One of the views from the guests-only observation deck
One of the views from the guests-only observation deck
One of the views from the guests-only observation deck
One of the views from the guests-only observation deck
Stayed 2 nights in Jun 2025

10/10 Excellent

Jacob

Stayed 3 nights in Jun 2025

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Emily, Sacramento

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall an excellent property. Everyone on staff at all levels were so friendly and accommodating
Stayed 3 nights in May 2025

10/10 Excellent

Addison

Stayed 3 nights in May 2025

10/10 Excellent

Shen, Diamond Bar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Impressive in every way
Stayed 4 nights in May 2025

10/10 Excellent

Andrew

Stayed 3 nights in Apr 2025

8/10 Good

Ann, Escondido

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed going up to the 26th floor to take in the view. Suites are roomy. Location is close to markets, aquarium and freedom trail. Only complaint was the frequent noise from airplanes.
Stayed 3 nights in May 2025