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Residence Inn by Marriott Boston Downtown / South End

3.0 star property

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Photo gallery for Residence Inn by Marriott Boston Downtown / South End

Exterior
Suite, 1 Bedroom | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Studio, 1 King Bed with Sofa bed | Private kitchen | Fridge, microwave, stovetop, dishwasher
Fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Bar
  • Parking available
  • Pet friendly

Explore the area

Map
2001 Washington Street, Boston, MA, 02119
  • Northeastern University
    ‪8 min walk‬
  • Fenway Park
    ‪3 min drive‬
  • Boston Common
    ‪4 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Living area | 49-inch flat-screen TV with cable channels, TV

Studio, 1 King Bed with Sofa bed

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 49-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (View)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (View)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom (Hearing Accessible)

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Boston Downtown / South End

3-star hotel in South End
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and valet parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. Housekeeping is available once per stay.
Residence Inn by Marriott Boston Downtown / South End offers 135 accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.
A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 4693 square feet (436 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Residence Inn by Marriott Boston Downtown / South End is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,693 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015490351
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Boston Downtown South End Aparthotel
Residence Inn Marriott Boston Downtown South End
Resince Inn riott Boston End
By Marriott Boston End Boston
Residence Inn by Marriott Boston Downtown / South End Hotel
Residence Inn by Marriott Boston Downtown / South End Boston

Residence Inn by Marriott Boston Downtown / South End Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 975 reviews
Rating 8 - Good. 205 out of 975 reviews
Rating 6 - Okay. 69 out of 975 reviews
Rating 4 - Poor. 42 out of 975 reviews
Rating 2 - Terrible. 30 out of 975 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Talia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Fritzgerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Henry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

YESSENIA

Disliked: Cleanliness, staff & service
Sucio y descuidado
Stayed 3 nights in Oct 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Abike

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is awesome.
Stayed 2 nights in Dec 2024

10/10 Excellent

Caterina

Stayed 2 nights in Nov 2024

8/10 Good

Bianca

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been coming to this hotel since 2018. I have enjoyed this location and the amenities it offers. I love the kitchen and that it right across the street from a grocery store. Not the best grocery store but it works. I have noticed this year the rooms dont look at good as before, the bathrooms ceiling have crack paint, the wall paper seems to be coming off to name a few. I am not saying its not clean just need some renovations.
Stayed 5 nights in Nov 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Good breakfast. Large rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

UMAMART

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service, very clean and great breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
My experience was a good one. I had a little hiccup with checking in because I was charged for the room even though I already paid on Expedia, but the staff was very friendly and very nice and corrected the mistake. The room was clean very neat and it was quiet on the floor I was on which was the second floor. Valet parking was $55 a night which wasn’t too bad. Street parking is available but it’s usually already filled up. That’s the only issue. I wish there were a better options for parking besides valet in street parking. I would return again to book with this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yariangellie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alejandro at the reception desk was amazing
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Stayed 6 nights in Oct 2024

10/10 Excellent

Shuki

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room
Stayed 3 nights in Nov 2024

10/10 Excellent

Tilwana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Great service
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Elimarie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I liked that the property is well maintained. However, the customer service needs improvement. The woman at the reception area was more concerned with answering her personal phone than attending to my questions. I dislike the fact that it says that there is parking and they wanted to charge $55 a night. Highway robbery. Again thr property very nice but the service needs major improvement. Also, the $150 fee for insidentals was unexpexted and it left me with a sour taste in my mouth as that was another unexpected charge that was not forseen or prepared for.
Stayed 1 night in Nov 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has one of the best breakfast ever defintely took advantage of that daily on our vacation to Boston most recently. I absolutely have no complaints. The only thing I could say would be that parking is a little on the expensive side but there are plenty of street parking you just have to be patient and look for a good spot. Rooms were clean and up-to-date. Seriously just an amazing stay would definitely go back. .
Stayed 2 nights in Nov 2024

4/10 Poor

elijah

Stayed 6 nights in Oct 2024

10/10 Excellent

EDMOND

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

8/10 Good

Legacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check the hotel loyalty 1st!
Stay was great however the price I paid was 350 a night and I saw upon arrival the price was 180 a night …. I tried to get the difference and I was told no … very disappointing… I could have just booked the room thru Marriott for less than half the price I paid thru “the savings app” …
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only in Boston for 24 hours, the hotel its self is amazing. Unfortunately, after a very short walk outside the hotel there were lots of substance users, in plain sight, jacking up. Not a pleasant experience, especially in front of our children.
Stayed 1 night in Oct 2024