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Residence Inn by Marriott Boston Downtown / South End

3.0 star property

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Photo gallery for Residence Inn by Marriott Boston Downtown / South End

Exterior
Lobby
Reception
Studio, 1 King Bed with Sofa bed | Private kitchen | Fridge, microwave, stovetop, dishwasher
1 bedroom, desk, laptop workspace, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Kitchen

Explore the area

Map
2001 Washington Street, Boston, MA, 02119
  • Northeastern University
    ‪6 min walk‬
  • Fenway Park
    ‪3 min drive‬
  • Boston Common
    ‪4 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Living area | 49-inch flat-screen TV with cable channels, TV

Studio, 1 King Bed with Sofa bed

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 49-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (View)

1 bedroom, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (View)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Hearing Accessible)

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Boston Downtown / South End

3-star hotel in South End
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and valet parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. Housekeeping is available once per stay.
Residence Inn by Marriott Boston Downtown / South End offers 135 accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.
A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 4693 square feet (436 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Residence Inn by Marriott Boston Downtown / South End is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,693 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015490351
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Boston Downtown South End Aparthotel
Residence Inn Marriott Boston Downtown South End
Resince Inn riott Boston End
By Marriott Boston End Boston
Residence Inn by Marriott Boston Downtown / South End Hotel
Residence Inn by Marriott Boston Downtown / South End Boston

Residence Inn by Marriott Boston Downtown / South End Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 647 out of 1004 reviews
Rating 8 - Good. 212 out of 1004 reviews
Rating 6 - Okay. 71 out of 1004 reviews
Rating 4 - Poor. 43 out of 1004 reviews
Rating 2 - Terrible. 31 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property it would be nice if the b
Stayed 3 nights in Mar 2025

8/10 Good

Elva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need Free Parking

Loved the room. The only thing was there was NO FREE PARKING! Parked in the street at night.
Stayed 1 night in Mar 2025

10/10 Excellent

yuansheng

Stayed 3 nights in Feb 2025

10/10 Excellent

Alec

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff. Checked in regularly and helped with all our inquiries. Breakfast was pretty good as well.
Stayed 4 nights in Feb 2025

10/10 Excellent

Scarlette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was great!

We enjoyed our stay. We like a lot very quiet and nice.
Stayed 1 night in Mar 2025

10/10 Excellent

seong

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy valet parking system. Good breakfast condition. Kind staff. Clean gym.clean room. Minor noise from other room issue, but not serious. I will stay here on my next trip.
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

BENJAMIN

Stayed 1 night in Feb 2025

10/10 Excellent

Rosemarie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great room for the rate it was at. Would book again.
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Stayed 2 nights in Feb 2025

8/10 Good

Oluwagbemiga

Stayed 3 nights in Dec 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Hotel for College Visits near Northeastern

To a person, your staff was really excellent and helpful. Overall, the experience was good. The only bummer is that there are no restaurants in easy walking distance (not really something that your hotel can address, but thought I'd point it out:)
Stayed 1 night in Feb 2025

10/10 Excellent

Tonimarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

PO

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so friendly and nice.

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and knowledgeable staff!
Stayed 1 night in Feb 2025

10/10 Excellent

Keira Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people. Spacious clean room. Comfortable sleeping, quality sheets and pillows. Great breakfast buffet, well stocked, choice of fresh fruits, yoghurts, juices, breads… Nice lounging by the fireplace, or the sitting area.
Stayed 2 nights in Feb 2025

8/10 Good

erin

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jenny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a good time, but some parts of the multi-functional training rack in the gym are missing.
Stayed 4 nights in Feb 2025

10/10 Excellent

Izzy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really great, the parking was very nice and easy
Stayed 1 night in Dec 2024

8/10 Good

Latricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was surprisingly clean and quite to be in the hood. It’s been standing for a few years now, hoping to get more nice places in our communities and it be taken care of.
Stayed 1 night in Feb 2025

10/10 Excellent

yahir

I loved my room it was very nice
Stayed 3 nights in Feb 2025

6/10 Okay

Yan Qiu

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We check into the room, and there was guy in the room fixing the micowave, we also find out there are hair on the bed, it was dirty. The surrounding area at night doesn't look safe.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did a lot of research and ended up choosing Residence Inn. I love it—clean, offers free breakfast, and has excellent staff. The location is very convenient, right across from a food market. Most importantly, you can park on the street from 8 PM to 8 AM Monday through Friday, with almost no restrictions on weekends, saving you $55 plus tax and tips per day. Highly recommended!
Stayed 2 nights in Feb 2025

10/10 Excellent

Min Woo

Stayed 4 nights in Feb 2025