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Residence Inn by Marriott Boston Downtown / South End

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott Boston Downtown / South End

Fridge, microwave, stovetop, dishwasher
Studio, 1 King Bed with Sofa bed | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Lobby
Studio, 1 King Bed with Sofa bed | Living area | 49-inch flat-screen TV with cable channels, TV

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Parking available
    Parking available
  • Pet friendly
    Pet friendly

Explore the area

Map
2001 Washington Street, Boston, MA, 02119
  • Northeastern University
    8 min walk
  • Boston Medical Center
    12 min walk
  • Boston Museum of Fine Arts
    19 min walk
  • Boston, MA (BNH-Boston Harbor Seaplane Base)
    16 min drive

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Living area | 49-inch flat-screen TV with cable channels, TV

Studio, 1 King Bed with Sofa bed

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (View)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (View)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom (Hearing Accessible)

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is $119
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$138 total
includes taxes & fees
Dec 7 - Dec 8
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About this property

Residence Inn by Marriott Boston Downtown / South End

3-star hotel in South End
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and valet parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. Housekeeping is available once per stay.
Residence Inn by Marriott Boston Downtown / South End offers 135 accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.
A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 4693 square feet (436 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Residence Inn by Marriott Boston Downtown / South End is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,693 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015490351
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Boston Downtown South End Aparthotel
Residence Inn Marriott Boston Downtown South End
Resince Inn riott Boston End
By Marriott Boston End Boston
Residence Inn by Marriott Boston Downtown / South End Hotel
Residence Inn by Marriott Boston Downtown / South End Boston

Residence Inn by Marriott Boston Downtown / South End Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 574 out of 891 reviews" "
Rating 8 - Good. 185 out of 891 reviews" "
Rating 6 - Okay. 66 out of 891 reviews" "
Rating 4 - Poor. 39 out of 891 reviews" "
Rating 2 - Terrible. 27 out of 891 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karla Samanta Garza, Del Rio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so kind and helpful.
Stayed 8 nights in Aug 2024

8/10 Good

manman

Liked: Staff & service, property conditions & facilities
Kitchen is good. The comforter cover can’t cover properly.
Stayed 1 night in Aug 2024

6/10 Okay

douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Property was okay. Walking to shopping and dinner was depressing as we saw multiple homeless and others drugged out of their skulls.
Stayed 1 night in Aug 2024

6/10 Okay

Eileen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed
Air conditioner placement terrible. Freezing cold air blowing right on the bed. Lack of hooks in bathroom. Bathroom faucet so short could only wash fingers! ? Service every 3 days when requested. For the exorbitant room charge, service should automatically be daily!And,$55 for parking totally ridiculous!. Marriott’s used to be our go to, but now, I’m very disappointed.
Stayed 2 nights in Aug 2024

4/10 Poor

Regina

Stayed 6 nights in Aug 2024

10/10 Excellent

Biagio

Business traveler
Totally satisfied would’ve been icing on the cake if u provided shuttle service to the Boston Convention Center
Stayed 7 nights in Aug 2024

8/10 Good

Sergio

Liked: Staff & service
Average
Stayed 2 nights in Jul 2024

10/10 Excellent

sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top place to stay
Amazing
Stayed 1 night in Aug 2024

2/10 Terrible

Paul

Business traveler
Disliked: Staff & service, property conditions & facilities
This hotels valet system is horrendous. They gave my keys to another hotel guest and on another occasion lost my keys for 40 minutes. The hotel staff nor the valet staff seemed to care. Further, the valet staff did not check the assigned car number for valet parking when requesting a car. Additionally, the valet staff allowed any and all people into the hotel premises regardless of their guest-status. Not a great staff and really terrible experience with valet.
Stayed 6 nights in Jul 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Security did a wellness check at 3am .. which was very weird. Other than that, everything was great!
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Cleaning service need to improve urgently!
it was good, however the cleaning service definitively was a horror during our staying - or they didnt accomplished the schedule or they didnt clean the basics (not get the trash from the trash can)!!
Stayed 9 nights in Jul 2024

10/10 Excellent

Saige

Stayed 3 nights in Jul 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2024

10/10 Excellent

Sara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Everyone was super friendly and helpful. I will absolutely stay here again.
Stayed 2 nights in Jul 2024

8/10 Good

Laura

Stayed 6 nights in Jul 2024

10/10 Excellent

Pei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kerry

Stayed 6 nights in Jul 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel!!! Beyond my expectations. Great large room for our family of 4. We only stayed one night as we were road tripping north, but would stay again! Breakfast was good too!
Stayed 1 night in Jul 2024

10/10 Excellent

Denesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt this property was clean and quiet; however, the location is not convenient to anything. There is nothing walkable.
Stayed 3 nights in Jun 2024

8/10 Good

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mostly comfortable
Our room was very lovely. However, this hotel was not in a great part of town. We felt uneasy having our kid with us and being right around the corner from people that looked like they were on drugs. We felt comfortable in the hotel, but not to go outside and walk around. The parking was convenient, however, pricey for the night. At least our car was right there, though. Also, the breakfast options were slim so we didn't even end up taking advantage of the free breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Young Jin

Stayed 6 nights in Jul 2024

6/10 Okay

Frances

Traveled with family
Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Sandrine, Mamaroneck

Liked: Cleanliness, staff & service
Shower did not work! Had ti change room ughh
Stayed 1 night in Jul 2024

10/10 Excellent

Romineh

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

8/10 Good

Laurie

Traveled with family
Nice location, and clean and updated. Poor breakfast options and nearly wiped out every morning by 9
Stayed 4 nights in Jul 2024