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Sheraton Boston Needham Hotel

3.5 star property

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Junior Suite, 1 Double Bed, Executive Level | 1 bedroom, premium bedding, in-room safe, desk
Restaurant
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Pet friendly
  • Breakfast available
  • Air conditioning
$124
includes taxes & fees
Nov 24 - Nov 25

Explore the area

View in a map
100 Cabot St, Needham, MA, 02494
  • Place, Charles River
    ‪5 min walk‬
  • Place, Cutler Park Reservation
    ‪14 min walk‬
  • Place, Newton-Wellesley
    ‪4 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪19 min drive‬

Room options

View all photos for Junior Suite, 1 Double Bed, Executive Level

Junior Suite, 1 Double Bed, Executive Level | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 Double Bed, Executive Level

8.4 out of 10
Very good
(13 reviews)
  • 600 sq ft
  • Sleeps 5
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed, Executive Level

Junior Suite, 1 Double Bed, Executive Level | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 Double Bed, Executive Level

8.0 out of 10
Very good
(9 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Executive Level

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 Double Bed, Executive Level

9.0 out of 10
Wonderful
(12 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Traditional Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(154 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Traditional Room, 2 Double Beds

8.8 out of 10
Excellent
(173 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double Bed, Executive Level

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 Double Bed, Executive Level

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Traditional Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, in-room safe, desk

Traditional Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sheraton Boston Needham Hotel

Needham hotel with coffee shop/cafe
This smoke-free hotel features an indoor pool, a fitness center, and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Housekeeping is available on request.
Sheraton Boston Needham Hotel offers 247 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Needham hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Sheraton Boston Needham Hotel features an indoor pool and a fitness center. The hotel offers a coffee shop/cafe. Business amenities consist of a business center, 15 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 15912 square feet (1478 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, a garden, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Sheraton Boston Needham Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 17 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 to 28 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 15,912 square feet of conference space
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 28 per person
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Covered self parking fee: USD 17 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004621990
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Needham
Hotel Sheraton Needham
Needham Hotel
Needham Sheraton
Needham Sheraton Hotel
Sheraton Hotel Needham
Sheraton Needham
Sheraton Needham Hotel
Sheraton Boston Needham Hotel Hotel Needham
Sheraton Boston Needham Hotel Hotel
Sheraton Boston Needham Hotel Needham
Sheraton Needham Hotel
Sheraton Boston Needham
Sheraton Boston Needham
Sheraton Boston Needham Hotel Hotel

Sheraton Boston Needham Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 940 out of 1526 reviews
Rating 8 - Good. 340 out of 1526 reviews
Rating 6 - Okay. 129 out of 1526 reviews
Rating 4 - Poor. 52 out of 1526 reviews
Rating 2 - Terrible. 65 out of 1526 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Serena

Stayed 1 night in Aug 2025

10/10 Excellent

Adrian

Stayed 3 nights in Aug 2025

6/10 Okay

Tatianna

Traveled with family
Stayed 3 nights in Aug 2025

4/10 Poor

Louise

Traveled with family
Disliked: Staff & service, property conditions & facilities
Water temperature in shower was cool at best. Not even luke warm. I complained the first morning but it was clear that the desk person didn’t care and nothing was done. Cold shower again on second morning.
Stayed 2 nights in Aug 2025

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in Aug 2025

10/10 Excellent

Robert, Old Bridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property a few times and it is always clean, has excellent accommodations and friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, very comfortable, with not so many options nearby to eat but in a short distance to Babson Collage
Stayed 5 nights in Aug 2025

8/10 Good

Becky

Stayed 3 nights in Aug 2025

10/10 Excellent

MISUK, Bayside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's valuable
Stayed 2 nights in Aug 2025

8/10 Good

Dolores

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To far away from business restaurants and main road
Stayed 2 nights in Aug 2025

10/10 Excellent

Jenny

Stayed 1 night in Apr 2025

10/10 Excellent

John

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient to the highway for our many travels around the Boston area. Clean rooms, courteous staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Excellent amenities such as the spa, restaurant and pool bar. Close to other excellent restaurants in walking distance
Stayed 1 night in May 2025

8/10 Good

Fola N

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet environment
Stayed 1 night in Aug 2025

10/10 Excellent

CHRISTINA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and well kept hotel.
Stayed 3 nights in Aug 2025

8/10 Good

chongho

Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Stayed 1 night in Aug 2025

10/10 Excellent

Jose, Burbank

Stayed 4 nights in Aug 2025

6/10 Okay

tanniesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

merid

Liked: Cleanliness, property conditions & facilities
It’s nice, but not worth the money
Stayed 1 night in Aug 2025

8/10 Good

Gloria

Liked: Property conditions & facilities, room comfort

Great size room and shower, short on supplies

The staff at the check-in desk were great, helpful, efficient and accommodating. The size of the room was ample. We requested a room with roll in shower that was roomy, safer and easier than a bathtub. Unfortunately, the floor is not properly angled, water streamed out onto the rest of the bathroom floor every time we showered and we had to improvise putting towels on the floor to keep it dry and safe from slipping, it's an accident waiting to happen and a liability. During our 7 day stay, there was NO HOT WATER FOR SHOWERS ON 2 DAYS. Coffee supplies were lacking. When requested, we were given only decaf (we asked for regular), or only 1 pack was available at a time or delivery was hours later. Upon unpacking the first day, I found a large toenail clipping on the top corner of the box spring near the headboard. I have a photo if you'd like me to provide it. Housekeeping did not clean well then and the next time we requested service, toilet paper was not provided even though the one hanging was almost at the end; no coffee packets or cups were supplied.
Stayed 7 nights in Aug 2025

6/10 Okay

Melika

Liked: Staff & service
Stayed 5 nights in Aug 2025

2/10 Terrible

Sarah

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty, broken items, found dirt and blood on sheet

Atrocious. We stayed here for two nights. In the first room we checked into their was BLOOD on the pillow and bedcovers, moved to a second room - AGAIN, blood on the sheets. Third room? Blood on the duvet, sheets, dirt stains on towels and shower curtain.... The washrooms in the gym are filthy, stains on the walls, broken tiles, door handles not working. Ice machines don't work on the 4th floors....absolutely shocking state of this hotel for a Sheraton.
Broken tiles in the gym
dirty walls in the washrooms
Blood on sheets when we checked in
Stayed 2 nights in Aug 2025

2/10 Terrible

Nathan

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at the Sheraton in Needham and was disappointed on multiple fronts. The air conditioning was inconsistent — frigid in some hallways, barely working in others — and the rooms felt swampy and damp from excess humidity. Peeling paint was a clear sign of poor upkeep, and the dampness gave the space an unpleasant feel. Cleanliness was lacking; looking under the bed or near furniture revealed debris clearly left from prior guests. Breakfast service was disorganized — staff forgot orders, failed to communicate delays, and left guests waiting without updates. The food overall was heavy, processed, and far from healthy. Location offered nothing within walking distance, and service, while polite, felt impersonal. Bottom line: Between the humidity, inconsistent climate control, lack of cleanliness, poor breakfast service, and dated atmosphere, this hotel does not meet expectations for the price.
Stayed 6 nights in Aug 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025