Sheraton Boston, a Marriott Hotel

4.0 star property

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Photo gallery for Sheraton Boston, a Marriott Hotel

Exterior
Indoor pool, open 5:00 AM to 11:00 PM, sun loungers
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Parking available

Explore the area

Map
39 Dalton St, Boston, MA, 02199
  • Northeastern University
    ‪6 min walk‬
  • Copley Square
    ‪11 min walk‬
  • Fenway Park
    ‪11 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

Room, 1 King Bed

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 236 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, River View (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Non Smoking, River View (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 236 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Non Smoking

  • 600 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed (High Floor)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, River View (High Floor)

  • River view
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed (High Floor)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds

  • 415 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed, River View

  • River view
  • 480 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Studio, 1 King Bed with Sofa bed (High Floor)

  • River view
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed (High Floor)

  • 253 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed

  • 480 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, River View (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds (High Floor)

  • 299 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed

  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Double Beds (High Floor)

  • 190 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, River View

  • River view
  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Boston, a Marriott Hotel

Boston hotel connected to a shopping center, steps from Prudential Tower
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and valet parking. Housekeeping is available on request.
Sheraton Boston, a Marriott Hotel offers 792 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Boston hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sheraton Boston, a Marriott Hotel features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. This hotel offers access to a 24-hour business center, 54 meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 71072 square feet (6603 square meters) include a conference center. This eco-certified hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Boston, a Marriott Hotel is a smoke-free property.

Sheraton Boston, a Marriott Hotel has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 70 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 54 meeting rooms
  • Conference center (71,072 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat (17 inches high)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (35 inches high)

More

  • 29 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015110350
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Boston Hotel Sheraton
Boston Sheraton
Boston Sheraton Hotel
Hotel Boston Sheraton
Hotel Sheraton Boston
Sheraton Boston
Sheraton Boston Hotel
Sheraton Hotel Boston
Sheraton Boston, A Marriott
Sheraton Boston, a Marriott Hotel Hotel
Sheraton Boston, a Marriott Hotel Boston
Sheraton Boston, a Marriott Hotel Hotel Boston

Sheraton Boston, a Marriott Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 921 out of 1743 reviews
Rating 8 - Good. 397 out of 1743 reviews
Rating 6 - Okay. 222 out of 1743 reviews
Rating 4 - Poor. 102 out of 1743 reviews
Rating 2 - Terrible. 101 out of 1743 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ikaika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Maureen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel but excessive parking fee

The hotel was lovely, and the staff friendly and accommodating, The only negative was the $70/day for parking, which I find to be excessive. My children and grandchildren came to visit while their father and I are here in Boston as he prepares for a stem cell transplant this week. $140 on top of the cost of the room is a lot for young families.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah

Stayed 1 night in Mar 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for visiting Berklee College of Music
Stayed 3 nights in Mar 2025

10/10 Excellent

danielle

Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Stayed 1 night in Feb 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always happy when I stay here.
Stayed 5 nights in Feb 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

THOMAS

Liked: Cleanliness, property conditions & facilities, room comfort

A big night planned and ruined

The hotel room was renovated and comfortable. The hotel offers no amenties it said it had. No restaurant, no room service that would answer the phone, no onsite food or snack options, no ice or vending machines, no lounge and wifi wifi without a 13 or 16 dollar charge. If that was not bad enough there was no hot water in the bath. I called and complained and received a call from the maintenance man. He stated that all the rooms ending in 18 or 19 on all floors had no hot water and didn't know why. That's over 50 rooms. I believe we where the only ones on the 9th floor. Why would they put us in a room knowing that. The check in was like going to bus terminal window. When I asked about getting something to eat they said to go to the Prudential center, the closest option was a shake shack. A good 10 minute walk. Not a good option for the elderly. None of these problems was listed when I made the reservation. This was a special night for us as we don't get out often due to our age and health.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
New beautiful set up
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wait a little bit as there was a slight mix up with the room, but the staff was so helpful and made above and beyond to remedy and improve our stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Husam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good
Stayed 2 nights in Feb 2025

10/10 Excellent

Katherine, Beverly

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2025

8/10 Good

jaime

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Darvel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

RAY

Stayed 1 night in Feb 2025

10/10 Excellent

Tammy Morris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Only downfall was the hot water. Called the front desk a couple of times and they tried to take care of it. It will work, but you have to let it run for about 15 minutes. It didn’t affect my stay negatively, just a heads up to future guests.
Stayed 3 nights in Feb 2025

2/10 Terrible

Cynthia

Stayed 1 night in Feb 2025

6/10 Okay

Abhishek, Durham

Business traveler
Liked: Cleanliness
Stayed 4 nights in Feb 2025

6/10 Okay

scott

Stayed 2 nights in Feb 2025

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Joy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible management practices.
Stayed 2 nights in Feb 2025

8/10 Good

Lucas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how it was connected to the Prudential but wished the room was a little bit bigger. The water got hot extremely fast and had excellent pressure, the staff was lovely and pleasant and made the check in process smooth
Stayed 1 night in Feb 2025

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was gorgeous and we were upgraded :) It was a lovely birthday weekend :)
Stayed 2 nights in Jan 2025