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The Charles Hotel

4.0 star property

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Photo gallery for The Charles Hotel

Front of property
Staircase
Exterior
Interior entrance
Couples treatment rooms, body treatments, hot stone massages

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Housekeeping
$373
includes taxes & fees
Nov 29 - Nov 30

Explore the area

View in a map
One Bennett Street, Cambridge, MA, 02138
  • Place, Harvard University
    ‪3 min walk‬
  • Place, Harvard Square
    ‪5 min walk‬
  • Place, Harvard Law School
    ‪10 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(77 reviews)
  • 273 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(39 reviews)
  • 273 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Fellows)

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed (Fellows)

9.6 out of 10
Exceptional
(7 reviews)
  • 448 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Deans)

Suite (Deans) | 1 bedroom, premium bedding, down comforters, minibar

Suite (Deans)

9.6 out of 10
Exceptional
(8 reviews)
  • 475 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, down comforters, minibar

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible

1 bedroom, premium bedding, down comforters, minibar

Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Chancellors)

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed (Chancellors)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

Suite, 2 Double Beds (Fellows Suite / Rollaway on request) | 1 bedroom, premium bedding, down comforters, minibar

Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Studio, Kitchenette

  • Sleeps 3
  • 1 King Bed

Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Fellows King Suite

1 bedroom, premium bedding, down comforters, minibar

Fellows King Suite

  • Sleeps 3

View all photos for Deluxe King Room

1 bedroom, premium bedding, down comforters, minibar

Deluxe King Room

  • Sleeps 3

View all photos for Ada Accessible 1 King

1 bedroom, premium bedding, down comforters, minibar

Ada Accessible 1 King

  • Sleeps 3

View all photos for Deluxe Room With Two Double Beds

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room With Two Double Beds

  • Sleeps 4

View all photos for Ada Accessible 2 Doubles

1 bedroom, premium bedding, down comforters, minibar

Ada Accessible 2 Doubles

  • Sleeps 4

View all photos for Deans Suite

1 bedroom, premium bedding, down comforters, minibar

Deans Suite

  • Sleeps 3

View all photos for Chancellor King Suite

1 bedroom, premium bedding, down comforters, minibar

Chancellor King Suite

  • Sleeps 2

Suite, 2 Double Beds (Fellows Suite / Rollaway On Request)

  • Sleeps 4

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About this property

The Charles Hotel

4-star hotel in West Cambridge
3 restaurants, a full-service spa, and 3 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a 24-hour business center are onsite.
The Charles Hotel offers 303 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 50-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, The Charles Hotel features a 24-hour fitness center and complimentary bicycles. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 18 meeting rooms, and coworking spaces. Event facilities measuring 17997 square feet (1672 square meters) include conference space. This luxury hotel also offers a library, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in August 2021.

The Charles Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
Henrietta's Table - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Noir Bar - This cocktail bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Bar Enza - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Regattabar Jazz Club - This bar specializes in American cuisine and serves light fare only. Reservations are required. Open select days.
Pronto - This bistro specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered self parking on site (USD 50 per day)
  • Covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 40 for adults and USD 10 to 40 for children
  • 3 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Enza
  • Henrietta's Table
  • Noir Bar
  • Pronto
  • Regattabar Jazz Club

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Library

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 18 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • On a river
  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Renovated entire property - August 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 for adults, and USD 10 to 40 for children
  • Covered self parking fee: USD 50.00 per day
  • Covered valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015240490
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Charles Cambridge
Charles Hotel
Charles Hotel Cambridge
Hotel Charles
The Charles Hotel Hotel
The Charles Hotel Cambridge
The Charles Hotel Hotel Cambridge

The Charles Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 768 out of 1017 reviews
Rating 8 - Good. 155 out of 1017 reviews
Rating 6 - Okay. 50 out of 1017 reviews
Rating 4 - Poor. 26 out of 1017 reviews
Rating 2 - Terrible. 18 out of 1017 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristin, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Aug 2025

8/10 Good

Christian

Stayed 1 night in Aug 2025

10/10 Excellent

Sidika

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Jinsoo, Newport Beach

Stayed 2 nights in Aug 2025

8/10 Good

Margaret

Stayed 5 nights in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Aug 2025

10/10 Excellent

Conrad Lionel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

6/10 Okay

MOHAMMED ILYAS

Increased room daily charges at the time of checkout significantly
Stayed 8 nights in Aug 2025

10/10 Excellent

SUSAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel! Excellent staff and locations.
Stayed 4 nights in Aug 2025

10/10 Excellent

J.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful wonderful property. Close to everything and the staff is nice (thank you Amy). There was some confusion about using the bikes. Can we or can we not use the bikes that are parked downstairs?? The front desk kept telling us no. Overall great hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rebecca

Stayed 2 nights in Aug 2025

10/10 Excellent

Kurt

Liked: Cleanliness, amenities
Awesome hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Quan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services throughout our stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

isovict

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the room decoration
Stayed 1 night in Aug 2025

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in fantastic neighborhood.
Stayed 3 nights in Aug 2025

10/10 Excellent

ThuyAi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Aug 2025

10/10 Excellent

Van, Quakertown

Stayed 1 night in Jul 2025

10/10 Excellent

Doug

Business traveler
Liked: Amenities
The location of The Charles Hotel cannot be beat. The room was ideal for a two-night business trip. Everything that I need was at my fingertips.
Stayed 2 nights in Aug 2025

10/10 Excellent

Veena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Robin, Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Eryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable beds and nice bathroom. Great hotel close to Harvard.
Stayed 7 nights in Aug 2025

10/10 Excellent

Portia Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Well managed all around.
Stayed 4 nights in Aug 2025

10/10 Excellent

Johnathan

Stayed 3 nights in Jul 2025