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The Inn at Longwood Medical

3.5 star property

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Photo gallery for The Inn at Longwood Medical

Exterior detail
Lobby sitting area
Interior detail
Lobby
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
342 Longwood Ave, Boston, MA, 02115
  • Longwood Medical Area
    ‪1 min walk‬
  • Children's Hospital Boston
    ‪1 min walk‬
  • Dana-Farber Cancer Institute
    ‪1 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • 194 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Queen Beds

  • 194 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

  • 194 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed

  • 160 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (with Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Accessible (with Roll-in Shower)

  • 160 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Queen Beds

  • 194 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Kitchenette

Fridge, microwave, coffee/tea maker

Studio Suite, 2 Queen Beds, Kitchenette

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Kitchenette

Studio Suite, 1 King Bed, Kitchenette | Premium bedding, pillowtop beds, in-room safe, desk

Studio Suite, 1 King Bed, Kitchenette

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Kitchenette

Premium bedding, pillowtop beds, in-room safe, desk

Studio Suite, 2 Queen Beds, Kitchenette

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Kitchenette (with Bathtub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Kitchenette (with Bathtub)

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed

  • 160 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

The Inn at Longwood Medical

Hotel in Fenway–Kenmore
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
The Inn at Longwood Medical offers 155 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

The Inn at Longwood Medical is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Longwood Grille and Bar - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Arabic, Chinese (Mandarin), English, Hebrew, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 6 to 14 for adults and USD 6 to 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Longwood Grille and Bar

Things to do

  • Bicycle rentals
  • Gym
  • Shopping

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday and Saturday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 29.11 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6 to 14 for adults, and USD 6 to 14 for children
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015870350
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Inn Longwood
Inn Longwood Medical
Inn Longwood Medical Boston
Longwood Inn
Longwood Inn Medical
Longwood Medical
Longwood Medical Boston
Longwood Medical Inn
The At Longwood Medical Boston
The Inn at Longwood Medical Hotel
The Inn at Longwood Medical Boston
The Inn at Longwood Medical Hotel Boston

The Inn at Longwood Medical Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 450 out of 1004 reviews
Rating 8 - Good. 353 out of 1004 reviews
Rating 6 - Okay. 106 out of 1004 reviews
Rating 4 - Poor. 63 out of 1004 reviews
Rating 2 - Terrible. 32 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

maria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Dan

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Not super. Good if you are going for a hospital stay. Otherwise, Id stay closer to downtown next time
Stayed 2 nights in Nov 2024

10/10 Excellent

Susan

Stayed 4 nights in Oct 2024

10/10 Excellent

Elena

Stayed 2 nights in Oct 2024

10/10 Excellent

Lori

Liked: Cleanliness, property conditions & facilities
It was in the perfect place for us
Stayed 1 night in Nov 2024

10/10 Excellent

Debbie

Liked: Cleanliness, amenities
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Very old property. Bills itself as a resort, ( with additional resort fee), no restroom in lobby, had to use adjoining public restroom in a food court mall. Staff really not flexible to meet needs..
Stayed 1 night in Oct 2024

2/10 Terrible

Marc

Traveled with partner
My wife and I reserved a king-sized bed. We checked in and went to our room, only to find two smaller beds. We inquired at the front desk, where the receptionist told us that this was the only room we could get, as the hotel was all booked up. She told us to contact Orbitz/Expedia for a refund. We contacted Orbitz, where the representative told us that we would have to ask the hotel for a refund, as the hotel charged us at the time of check in. We contacted the hotel again, and the reservations representative said that they have an arrangement with Orbitz where they list a property on Orbitz but they can give any room that is available to the people who have made the reservation. So frustrating! So underhanded! This is the second time in two months where we've booked something on Orbitz, shown up at the hotel, and told that we weren't getting what we had reserved. At least the previous time, the hotel was able to make it right. This time, however, both the hotel and Orbitz are denying responsibility. I am very unhappy with both the hotel and Orbitz.
Stayed 1 night in Oct 2024

8/10 Good

Noemi, Westfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I should have requested handicap shower access
Stayed 1 night in Oct 2024

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Rebekah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, just suggestions. The faucet in the sink was too far back, needs to be further over the sink. The air conditioning unit blew the cold air directly on the bed next to the unit. Relocate or possibly find a way to redirect the air.
Stayed 2 nights in Oct 2024

10/10 Excellent

Bobby

It was ok
Stayed 1 night in Sep 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to hospitals. Good dining.
Stayed 4 nights in Oct 2024

10/10 Excellent

Laura, HAVERHILL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big and clean. The staff is friendly, professional, and helpful. Check in was simple, no waiting. I don't hear any loud noises from other guests. So, either the walls are insulated or the guests that are here are quiet because they have sick relatives nearby.
Stayed 1 night in Oct 2024

10/10 Excellent

MingKun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position and great room
Stayed 2 nights in Oct 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
I found the Inn clean and comfortable, and very convenient. Dining options were good, although it would be nice if the restaurant didn’t close on weekends, leaving only fast food at the food court as a dining option. It was helpful to have a CVS right there in the gallery. With one exception, the staff were excellent. Housekeepers were very nice, and two of the front desk staff - Yelcie and Angie Maia - went way above and beyond to help me, offering emotional support on top of helping when I needed to extend my stay and when I forgot my key in the room. It was a difficult and stressful time for me, and these two women were so very kind and helpful. They really contrasted with another front desk person who made no effort to be personable or helpful, and this other person is the main reason I am not giving the Inn an excellent rating. I also found the fact that there is a charge for parking very disappointing. I would definitely use this Inn again if I needed to stay in the area.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kerry, New York

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel. Staff was pleasant and helpful. Stayed one night for a race and the location was very convenient.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Business traveler
For the price it is not a good value.
Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was fine. Not bad, not great. Convenient location.
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
ok
Hotel tried to get us two double beds instead of the king I had a reservation for. Had to switch room. Parking was really tight but convenient because adjacent to Hotel Lobby. our new room was located on the 8th floor and the elevator was not working at the time of our departure. Room was clean, was a very tight squeeze in the bathroom, overall i found it fine but overpriced
Stayed 1 night in Oct 2024

6/10 Okay

Hazel

Stayed 2 nights in Oct 2024

6/10 Okay

babak

Liked: Staff & service
The coffee maker doesn’t work Breakfast not included Expensive for the quality
Stayed 1 night in Oct 2024

10/10 Excellent

Sean

Stayed 3 nights in Sep 2024